Top Operations Management Jobs in Malaysia

Owns supplier supply assurance and procurement operations for EMS manufacturing. Responsibilities include materials buy-rule compliance, forecasting, purchase-order management, capacity and lead-time planning, safety-stock and supply allocation ownership, shortage resolution, supplier performance reviews, end-of-life management, and system updates. The role drives material readiness, supply-risk mitigation, cross-network fungibility, and continuous process improvement while coordinating with global leadership and suppliers.

Oversee hotel operations across front office, housekeeping, security, engineering, food and beverage, kitchen, recreation, and related departments. Manage budgets, costs, staffing, service standards, team performance, guest satisfaction, safety, events, and operational targets. Support the General Manager with strategic planning, capital projects, training, inspections, compliance, revenue optimization, and daily hotel activities.

Establishes and manages a regional HR Shared Service Center supporting employee lifecycle operations across 20+ countries. Leads HR operations strategy, team development, process standardization, compliance, service quality, employee satisfaction, and HR digitalization initiatives. Oversees onboarding, offboarding, transfers, inquiries, benefits, global mobility, and cross-border stakeholder collaboration while optimizing processes and mitigating employment risks.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Oversee end-to-end techno-commercial bid development for industrial automation and energy opportunities. Define technical solutions and commercial positioning, coordinate Sales, Engineering, Finance, Legal, Supply Chain, and Project Execution inputs, manage costing and margin analysis, ensure bid governance and documentation, support customer negotiations, monitor progress, and conduct risk reviews and win/loss analysis.

Manage physical security operations across Kuala Lumpur data centres, including security teams, guard-provider partnerships, rosters, incidents, audits, customer requests, VIP events, equipment, budgets, compliance, and reporting. Lead personnel performance, training, recruitment, service continuity, and continuous improvement while supporting crisis management, disaster recovery, critical infrastructure escalations, and customer onboarding.

Develops distributor, wholesale, and key customer networks; negotiates quotations, contracts, and commercial agreements; identifies business opportunities; drives sales performance; coordinates logistics and internal teams for order fulfillment; monitors market trends and provides sales forecasts and business insights.

Oversees regional retail store operations, profitability, KPIs, compliance, and customer satisfaction. Manages area managers and store teams, coaches sales performance, supports expansion, analyzes business data, implements marketing strategies, develops employees, and coordinates cross-functional improvement initiatives. Requires regular visits across the Southern region.

Oversee regional clinic operations, staffing, scheduling, training, compliance, financial performance, audits, customer service, complaint resolution, and business development. Manage clinic KPIs, budgets, inventory, billing, cash handling, resources, and operational risks while collaborating with doctors, patients, corporate clients, and internal teams. Conduct clinic visits and implement corrective actions to improve service quality and organizational performance.

The Content & Marketplace Operations Manager will manage content operations, execute marketing strategies, and coordinate cross-functional projects across Xsolla's platforms and marketplaces.

Supports sales leadership by monitoring performance, transactions, pipelines, and bottlenecks; building dashboards and reports; analyzing trends; improving AI-enabled sales tools; coordinating training and communications; managing cross-functional follow-ups; and maintaining initiative trackers and records.

Manage day-to-day operations across multiple data centers, ensuring uptime, SLA compliance, safety, security, and regulatory adherence. Lead technical operations teams and 24/7 shift coverage, oversee maintenance and upgrades, coordinate vendors, manage incidents, support customer smart-hands services, analyze operational risks and metrics, and contribute to strategic planning, budgeting, and cost management.

Manages manufacturing technicians and shift operations, including equipment maintenance, safety, quality, scheduling, staffing, training, and production performance. Oversees factory workflow, resolves operational issues, coordinates with engineering teams, and develops strategies to support future manufacturing capabilities. Requires onsite shift work in Kulim and leadership of technician teams in a fast-paced manufacturing environment.

Oversee AI programme claims and payment operations, including provider onboarding, claims verification, reconciliation, governance, audit support, fraud-risk detection, investigations, reporting, and process improvement. The role coordinates policy, finance, procurement, technology, providers, and government stakeholders while safeguarding public funds and strengthening operational controls.

Executes global digital marketing campaigns and operational services across content, email, SEO, marketing automation, social media, paid media, sales enablement, and reporting. Manages service requests, campaign workflows, quality assurance, stakeholder communications, issue resolution, documentation, and process improvements within a centralized hub model. Supports reliable delivery across affiliates, markets, channels, and platforms while helping onboard and guide less experienced team members.

Own and scale people operations across multiple countries and entities. Responsibilities include employee lifecycle administration, HRIS and people systems management, payroll and benefits coordination, process automation and improvement, employment documentation, and entity-level corporate administration. The role partners with leadership, Finance, external payroll providers, and corporate secretarial providers to maintain accurate records, compliant processes, and a consistent employee experience.

Manage sales operations across account transfers, target distribution, hierarchy, goaling, and compensation. Lead business governance, quarterly business reviews, metrics cadences, change management for operational and go-to-market processes, and sales operations improvement initiatives. Collaborate with Sales, Finance, Operations, and global teams while applying data analysis, automation, and AI tools to improve workflows and execution.

Manages day-to-day fulfillment and logistics operations, including inventory, warehouse, and distribution activities. Leads employees by setting priorities, coordinating tasks, coaching, mentoring, supporting performance reviews, and contributing to employee development. Works independently within established procedures, selects from known operational solutions, and supports business plans, policies, and process improvements under supervision for complex matters.

Leads application support teams and manages reliable maintenance of business-critical applications, ensuring uptime, incident and problem resolution, SLAs, KRIs, deployments, and service-provider performance. Partners with business users and management, provides technical guidance, oversees application updates, and drives continuous improvement across data warehousing, reporting, investigation, and public-facing systems.

Manage application support operations for critical banking applications, ensuring system availability, performance, incident resolution, and business continuity. Lead a large technical support team, oversee service providers, monitor SLAs and risk indicators, coordinate application support initiatives, and communicate with senior management and business stakeholders. Provide technical guidance, manage deployments and escalations, maintain compliance with IT policies, and evaluate technology and support processes for continuous improvement.

Manage inbound, interplant, and outbound logistics operations for materials, equipment, and finished goods. Oversee dock operations, warehouse and carrier execution, compliance, KPIs, escalations, supplier governance, and operational readiness. Analyze logistics data to identify inefficiencies and drive continuous improvement in cost, speed, quality, and reliability. Collaborate with internal teams and logistics providers while reporting performance, risks, and readiness to senior leaders.

The Ops PMO Manager leads project managers to implement new customers and product introductions, managing resources, communication, and documentation for successful project delivery.

Leads Finance Operations across accounts payable, travel and expense, intercompany, fixed assets, lease accounting, bank reconciliation, and finance query management. Owns service delivery, governance, controls, audit readiness, risk mitigation, stakeholder management, transformation, automation, and continuous improvement. Leads managers and finance professionals while driving SLA and KPI performance, resolving escalations, strengthening operational controls, and building team capability across a shared services environment.

Manages shared-services finance operations including accounts payable, travel and expense, intercompany, fixed assets, leases, bank reconciliations, master data, controls, and audit readiness. Oversees service levels, issue resolution, compliance, continuous improvement, automation, and team coordination. Partners with Finance, Procurement, business units, and global stakeholders to ensure accurate, timely, and controlled transactional finance delivery.

Oversee end-to-end securities and investment product operations, including trade processing, clearing, settlement, corporate actions, custody reconciliation, controls, reporting, audits, and regulatory engagement. Lead process improvements, system enhancement requirements, new product operational readiness, and operations team development. Manage relationships with regulators, custodians, registrars, fund houses, and other market counterparties while ensuring accurate, compliant, and timely operations.