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Top Operations Management Jobs in Malaysia
The Global Special Operations Manager leads the global customer experience team, focusing on technical support and escalation management for WBD products. They empower a team of technicians, ensure customer satisfaction, collaborate with various departments for support updates, and refine support strategies while monitoring key performance indicators.
The Finance Operations Manager will oversee day-to-day finance activities including accounts payable and accounts receivable, manage a team to meet key performance indicators, address customer complaints, and implement operational improvements. Responsibilities include reviewing SOPs, training team members, and driving innovation through process automation.
The Network Operations Manager at Aethir will lead the Service Management Centre in delivering top-notch network infrastructure and cloud services. Responsibilities include team management, incident escalation, progress monitoring, and ensuring compliance with SLAs while driving continuous improvement initiatives.
Responsible for managing TV media and landscaping operations. Works on creating new viewership strategies and overseeing offline media campaigns. Collaborates with internal teams to ensure seamless execution of projects. Coordinates with external partners to optimize media placements. Manages budgets and resources efficiently to meet project goals.
As an Operations Manager, you will lead and manage a team in a high-volume client service environment, ensuring top-quality customer service and achieving performance metrics. Responsibilities include coaching staff, managing team performance, analyzing data, and driving process improvements, while fostering a positive work culture.
As a CRM Administration & Operations Manager, you will lead the management and support of the global CRM systems, primarily Salesforce and Microsoft Dynamics, ensuring optimal performance and resolving user issues. You’ll develop workflows, optimize processes, generate reports, mentor a support team, and collaborate on system improvements across the organization.
The Customer Ops Manager leads the CBAs team to enhance operational performance and achieve targets in demand and supply management, order fulfillment, and logistics. The role focuses on team development, process optimization, and stakeholder management while promoting collaboration and Intel values.
The Assistant Manager for APAC Operations will drive operational excellence by managing the operational planning and enhancing client service in immigration processes. This includes improving operational workflows, minimizing risks, and ensuring effective collaboration with stakeholders.
The Operations/Supply Chain Finance Manager in ASEAN will oversee finance planning, analysis, and reporting for operations and supply chain. Responsibilities include managing financial forecasts, budgets, CAPEX projects, and reporting. The role requires collaboration with teams to meet KPIs and improve processes, identifying financial risks and opportunities, and supporting new business initiatives.
The Senior Operations Manager will oversee due diligence processes within the BSA and regulatory tech product environments, ensuring compliance and efficient operations.
The Assistant Manager/Manager for Expense Operations oversees the expense process, ensures data accuracy, manages the expenses database, and drives continuous improvements in operations. Responsibilities include verifying expenses, setting global policies, liaising with IT, and handling prepaid card systems. The role requires collaboration with cross-functional teams to enhance operational efficiency.
Responsible for managing global theft and fraud issues, leading a team, optimizing processing processes, and collaborating across departments in a financial and blockchain industry setting. Fluent in English, Mandarin, and Cantonese.
The Operations Team Manager is responsible for managing a newly formed team in Istanbul, overseeing TGI databases' creation. Key responsibilities include team development, process improvement, training new employees, maintaining relations with the UK TGI Global team, and ensuring high-quality database delivery according to business performance KPIs.
The Senior Operations Manager oversees media partnerships to enhance understanding of the advertising landscape, focusing on audience measurement and consumer targeting. They leverage Kantar Media's expertise to provide intelligence on media audiences and their brand relationships.
The Assistant Manager, Commercial Strategy & Operations at Grab will analyze data to provide business insights, manage projects across departments, collaborate with stakeholders, and streamline processes within the Commercial Strategy team. The role requires strong analytical, project management, and communication skills to influence growth initiatives effectively.
The Senior Manager, Reward Operations will develop and execute a comprehensive reward strategy for the APAC region, support policy evolution, manage annual reward events, and optimize employee benefits while ensuring compliance and alignment with business strategies.
The Manager of Quality Operations oversees various QC programs in the department, ensuring activities are efficient and compliant with cGMP standards. Responsibilities include managing QC personnel training, coordinating QC activities, leading validation and investigation efforts, and participating in audits. The role involves formal leadership and aims to maintain high quality within operations.
The Project Manager will lead digital transformation initiatives in procurement by executing project plans, managing supplier relationships, and integrating digital solutions. They will also implement change management strategies, utilize data analytics to assess project impacts, and work closely with cross-functional teams to enhance procurement processes.
The Sales Operations Manager at Ninja Van is responsible for ensuring compliance with Salesforce best practices and leading improvements in sales operations. This includes analyzing sales data to enhance productivity, designing development programs for sales teams, and overseeing CRM data management for accuracy and completeness.
The role involves developing and managing E-Commerce channels and sales operations to accelerate sales growth in SCJ ASEAN Emerging Markets. Responsibilities include product content management, media buying, sales analysis, and collaboration with marketing and distributors to optimize sales and market share within the E-Commerce channel.
The Marketing Operations Manager will spearhead the global Marketing Operations Strategy to enhance efficiency and drive revenue growth. Responsibilities include strategic planning, process management, data analysis, CRM optimization, communication strategies, and budget management. The role demands a leader with exceptional skills in managing marketing operations in a multi-product SaaS context.
The Senior Manager, Operations Intelligence will lead data-driven decision-making in Global Business Services, focusing on operational trends in payment risk and customer service. Responsibilities include analyzing data, reporting insights to executives, improving processes, and engaging stakeholders to enhance operational efficiency.
Oversee B2C operations, improve processes, lead cross-functional initiatives, maintain support levels, enforce compliance, work on data dashboards, launch campaigns, monitor sales productivity, coordinate with product team, and review sales pipeline metrics.
The Planning Manager oversees planning and capacity management at the training center, ensuring efficient resource utilization and effective delivery based on customer needs. Responsibilities include coordinating training requests, optimizing capacity through data analysis, collaborating on revenue forecasts, and developing training schedules.
As a Manager, Operations Performance at Teleport, you will apply analytical expertise to improve service quality, develop tools for analysis, monitor KPIs, present findings to stakeholders, and collaborate with the operations team. Requires Bachelor's Degree and 4-6 years of experience in reporting, performance management, and analytics.
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