Top Operations Management Jobs in Malaysia

Oversees hotel operations across front office, housekeeping, food and beverage, kitchen, engineering, security, fitness, and related departments. Manages teams, budgets, staffing, service standards, inspections, cost controls, revenue and profitability targets, guest satisfaction, training, compliance, events, and departmental performance. Supports the General Manager with strategic planning, capital projects, customer service initiatives, and daily hotel operations.

Owns supplier supply assurance and procurement operations for EMS manufacturing. Responsibilities include materials buy-rule compliance, forecasting, purchase-order management, capacity and lead-time planning, safety-stock and supply allocation ownership, shortage resolution, supplier performance reviews, end-of-life management, and system updates. The role drives material readiness, supply-risk mitigation, cross-network fungibility, and continuous process improvement while coordinating with global leadership and suppliers.

Oversee hotel operations across front office, housekeeping, security, engineering, food and beverage, kitchen, recreation, and related departments. Manage budgets, costs, staffing, service standards, team performance, guest satisfaction, safety, events, and operational targets. Support the General Manager with strategic planning, capital projects, training, inspections, compliance, revenue optimization, and daily hotel activities.

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Manage complex aircraft repair, retrofit, and modification projects from feasibility through customer delivery. Lead cross-functional and external teams, planning, cost, profitability, risk, contracts, customer negotiations, compliance, and project reporting. Ensure delivery meets contractual, financial, quality, and Airbus policy requirements while managing aircraft maintenance and airworthiness considerations.

Coordinates creative and content work from intake through delivery across design, video, marketing, and external partners. Manages workflows, timelines, capacity planning, delivery risks, operational reporting, budget tracking, purchase orders, and contract administration. Maintains visibility into workload and project status, identifies bottlenecks, supports process and tooling improvements, and facilitates stakeholder communication. The role supports multi-market campaigns and agency operations without owning strategy, final prioritization, financial accountability, or team leadership.

Leads customer support operations for OKX US, coaching offshore teams and improving regulatory-sensitive case handling, KYC/AML workflows, escalations, card support, SOPs, training, and customer experience. Partners with Compliance, Legal, Operations, Product, and Marketing; monitors support KPIs and resolves operational pain points. May help establish a local customer support function.

Leads manufacturing operations within a focus factory, overseeing personnel, customer and operational commitments, quality, materials, delivery, revenue, profitability, and satisfaction. Develops operational strategies, manages performance metrics and budgets, drives continuous improvement, maintains customer relationships, and supports leadership development, succession planning, and employee coaching.

Owns enterprise VMware virtualization and private cloud platforms across datacenter and hybrid cloud environments. Responsibilities include platform administration, architecture, automation, lifecycle management, resilience, security, capacity, performance, incident escalation, upgrades, disaster recovery, governance, and technical standards. The role serves as a subject matter expert and leads modernization and continuous improvement while collaborating with architecture, security, infrastructure, application, and vendor teams.

Owns enterprise VMware virtualization and private cloud platforms across datacenter and hybrid cloud environments. Responsibilities include platform administration, architecture, automation, lifecycle management, incident escalation, performance and capacity management, resilience, security, upgrades, disaster recovery, governance, and technical standards. The role leads modernization and continuous improvement, designs automation with PowerShell, PowerCLI, Terraform, Ansible, and VMware Aria, and collaborates with architecture, security, infrastructure, application, and vendor teams.

Leads business operations for Global Spares Planning, including annual and strategic planning, operational performance management, KPI reporting, process improvement, compliance, and cross-functional decision-making. The role partners with matrixed teams, drives complex programs, presents performance results to management, and leads team members toward ambitious operational targets.

Manages marketing automation and CRM platforms, campaign processes, data integrations, lead routing, and email marketing execution. Develops audience segmentation, nurture campaigns, event follow-ups, A/B testing, landing pages, and forms. Tracks campaign performance, operational KPIs, marketing pipeline, and revenue impact while delivering reports and recommendations. Partners with sales and regional marketing teams to improve processes, data quality, compliance, and marketing technology capabilities.

The Ops Project Manager III oversees enterprise-level projects, ensuring alignment with customer needs, managing multi-functional teams, and driving projects to completion while maintaining quality, cost, and schedule.

Own the Seller Center product strategy and roadmap for marketplace operations. Identify opportunities through data, seller feedback, and regional insights; define problems and success measures; prioritize initiatives; collaborate with engineering, design, analytics, and regional teams; lead products from discovery through delivery and iteration; and track outcomes to improve seller and business performance.

Establishes and manages a regional HR Shared Service Center supporting employee lifecycle operations across 20+ countries. Leads HR operations strategy, team development, process standardization, compliance, service quality, employee satisfaction, and HR digitalization initiatives. Oversees onboarding, offboarding, transfers, inquiries, benefits, global mobility, and cross-border stakeholder collaboration while optimizing processes and mitigating employment risks.

Lead front-end electronics manufacturing operations, safety, quality, delivery, productivity, and cost performance. Drive Lean, Six Sigma, TPM, MES, automation, and digital manufacturing initiatives while improving OEE, yield, traceability, and process efficiency. Develop manufacturing leaders and teams, manage workforce planning and transformation, support capital investments, and collaborate with global stakeholders to achieve operational and customer objectives.

Leads the regional Operations Steering Support function, managing team performance, workload planning, operational data governance, reporting, analytics, cost control, and supplier oversight. Maintains master data, dashboards, contracts, tariffs, and vendor information while coordinating with Operations, Procurement, Finance, and regional teams. Provides cost analysis, supplier performance insights, management recommendations, and continuous process improvements to improve efficiency, data quality, operational resilience, and decision-making.

Lead outsourced contract logistics and warehousing operations across South and Southeast Asia. Manage service-provider performance, costs, capacity, quality, safety, sustainability, commercial negotiations, RFQs, contracts, business cases, and KPI improvements. Lead and develop a team of Business Developers, coordinate IKEA stakeholders, build strategic logistics partnerships, and execute regional action plans.

Leads commercial operations programs across APAC and Asia, translating regional strategy into actionable plans and measurable outcomes. Owns program governance, milestones, risk mitigation, stakeholder engagement, steering committee materials, business cases, prioritization models, experiments, and performance reporting. Partners with analysts and country leaders to improve revenue, productivity, and operational efficiency while scaling successful initiatives across markets.

Leads import and export operations for a Malaysian manufacturing plant and licensed warehouse. Ensures customs, trade, permit, documentation, inventory, broker, audit, and regulatory compliance. Manages logistics providers and cross-functional stakeholders, maintains trade data and procedures, resolves compliance issues, supports manufacturing changes and shipments, and drives process improvements, automation, reporting, training, and corrective actions.

Leads strategic sourcing and category management for Total Rewards and HR Operations across Asia. Responsibilities include category strategy, market analysis, RFPs, supplier evaluation, negotiations, contracting, savings delivery, supplier governance, risk management, and stakeholder collaboration. The role supports benefits, payroll, mobility, HR technology, screening, compensation, retirement, and related services while coordinating regional and global initiatives.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Lead strategic transformation and operational programs across Group Operations. Responsibilities include program planning, governance, budget and resource management, risk and dependency mitigation, stakeholder engagement, multi-market implementation, change adoption, executive reporting, and benefits realization. The role coordinates business, operations, technology, change, and external partners to deliver process improvements, automation, operating model changes, customer experience enhancements, and regulatory initiatives on schedule, within scope, and within budget.

Supports Oliver Wyman’s Asia-Pacific regional practice leaders across practice management, strategic initiatives, commercial effectiveness, PMO activities, reporting, compliance, meetings, events, and investment tracking. The role coordinates stakeholders across Finance, Marketing, Knowledge Management, Talent Analytics, Legal, IT, and other teams; manages RFPs and key client processes; drives best-practice implementation; identifies process improvements; and supports business development and change initiatives.

Supports Oliver Wyman’s Asia Pacific regional practice leadership through practice management, PMO coordination, strategic initiatives, commercial effectiveness, RFP management, stakeholder engagement, reporting, compliance, budgeting, meetings, and process improvement. The role partners with Finance, Marketing, Knowledge Management, Talent Analytics, Legal, IT, and other teams to execute business priorities, improve efficiency, manage key client processes, and implement regional and global best practices.