Top Operations Management Jobs in George Town

Supports sales leadership by monitoring performance, transactions, pipelines, and bottlenecks; building dashboards and reports; analyzing trends; improving AI-enabled sales tools; coordinating training and communications; managing cross-functional follow-ups; and maintaining initiative trackers and records.

Oversee portfolios of Generative AI data operations projects, managing delivery, capacity planning, vendors, budgets, quality, risks, automation, and client reporting. Coach project managers and coordinators, collaborate with recruiting and finance, enforce data security and compliance, and improve processes across distributed teams.

Leads a team of 10–12 Partner Operations Associates and Senior Associates supporting healthcare payer operations. Responsibilities include recruiting, coaching, performance management, onboarding, workforce scheduling, quality and productivity monitoring, operational risk escalation, change management, and employee development. Maintains a limited personal caseload to stay current with prior authorization workflows and payer changes while partnering with operations leadership to improve customer outcomes and team performance.

Leads APJ import, export, and trade compliance operations, serving as a regional subject matter expert for business teams, brokers, and carriers. Manages broker programs, internal controls, audits, investigations, regulatory changes, training, customs queries, and compliance projects. Supports market access, legal entity setup, process improvements, and regional strategy while maintaining regulatory relationships and records. The role requires extensive trade compliance experience, knowledge of US and APAC regulations, and up to 20% travel.

Owns business operations systems, project tracking, SOP governance, process improvement, product rollout support, and cross-functional enablement. The role builds scalable workflows, maintains Notion project infrastructure, coordinates enterprise client processes, manages spreadsheet reporting, and improves documentation and accountability across departments. Requires an experienced, systems-oriented operator comfortable with ambiguity, data, AI tools, and AdTech environments.

Leads Azure cloud database and platform operations, including governance, administration, optimization, incident and change management, automation, performance tuning, and service reliability. Guides cloud adoption and modernization, advises application teams on architecture and best practices, resolves complex issues, supports 24/7 operations, and develops team capabilities through technical leadership and mentorship.

Manages the APAC payroll operations function, ensuring accurate, timely, and compliant payroll processing across countries. Leads and mentors the payroll team, manages internal and external stakeholder relationships, oversees third-party payroll providers, monitors international payroll regulations, and implements best practices, KPIs, and SLA metrics. The role requires extensive Australia/New Zealand payroll expertise, global payroll implementation experience, analytical problem-solving, and proficiency with SAP and spreadsheet tools.

Owns end-to-end PCBA supply operations with contract manufacturers, including material pipeline management, clear-to-build readiness, supply commits, inventory optimization, excess and obsolete material control, engineering changes, capacity planning, product transfers, cost management, and performance improvement. The role ensures supply continuity, quarterly build achievement, on-time delivery, and effective coordination across global planning, procurement, inventory, engineering, and fulfillment teams.

Own high-priority strategic and operational mandates across areas such as service delivery, commercial enablement, business performance, market development, product development, and cross-functional initiatives. Responsibilities include structuring ambiguous problems, developing recommendations, leading implementation, building dashboards and operating cadences, improving processes, tracking performance, and taking increasing ownership of functions, markets, or business areas.

Develop and execute brand positioning and messaging across digital channels. Manage media relations, build content ecosystems (Telegram, YouTube, TikTok), coordinate KOLs and partners, drive community-to-conversion strategies for trading products, and analyze metrics to optimize performance.

Lead production, warehouse, maintenance, process engineering and supply chain teams to ensure quality, on-time delivery, equipment reliability, cost control, HSE compliance, OEE improvement, CAPEX execution, and continuous improvement using Lean Sigma. Develop and coach staff, manage manufacturing budgets, and drive safety and efficiency improvements.

Drive process standardization and continuous improvement across shared services and operations. Lead/process-mapping, implement DX-enabled automation, manage stakeholder engagement, support ERP integrations and project delivery, provide training, and monitor standardized processes for quality and adherence.

Own Salesforce administration and enhancements, maintain sales systems SOPs, produce CRM reporting and pipeline insights, standardize cross-market processes, and train/support APAC sales teams to improve pipeline health and revenue intelligence.

The Sales Operations Manager will optimize sales processes, manage pipelines, provide analytical insights, and support revenue growth initiatives for BTSE.