Support QA/BA

Posted Yesterday
Be an Early Applicant
17 Locations
In-Office or Remote
Mid level
eCommerce • Healthtech • Software
The Role
Support the Aprimo platform by gathering and documenting business requirements, writing user stories and acceptance criteria, and assisting configuration. Develop and execute test plans (functional, regression, UAT), track defects in ticketing tools, validate post-change performance, and collaborate with stakeholders and senior configurator to ensure timely resolution and high-quality delivery.
Summary Generated by Built In

Kenvue is currently recruiting for a:

Support QA/BA

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

IT Director, Global Mktg Ops Prod Line

Location:

Asia Pacific, India, Karnataka, Bangalore

Work Location:

Hybrid

What you will do

What you will do

You will support the implementation, enhancement, and ongoing performance of our Aprimo platform. In this dual role, you will work closely with the Senior Aprimo Configurator and cross-functional stakeholders to gather requirements, document user stories, test configurations, and ensure high-quality platform delivery.

This role is ideal for someone who can bridge the gap between business needs and technical execution while ensuring system integrity through thorough testing.

Key Responsibilities

  • Collaborate with stakeholders to gather, analyze, and document business requirements related to Aprimo configuration, workflows, digital asset management, and user experience.
  • Develop clear and concise user stories, process flows, and acceptance criteria to guide configuration and development work.
  • Assist the Senior Configurator in translating business requirements into Aprimo-specific configuration recommendations.
  • Participate in discovery sessions, stakeholder interviews, and platform demos to validate requirements and refine functionality.
  • Maintain and update business process documentation, requirements logs, and change requests.
  • Quality Assurance & Testing
  • Develop and execute detailed test cases and test plans for Aprimo configurations, workflows, and integrations.
  • Perform functional, regression, and user acceptance testing (UAT) to ensure quality and alignment with requirements.
  • Track and document bugs, issues, and change requests using project management or ticketing tools (e.g., Jira, Azure DevOps).
  • Validate system performance post-configuration changes and platform updates.
  • Collaborate with the Senior Configurator and stakeholders to ensure timely resolution of issues.

What we are looking for

Required Qualifications

  • 3+ years of experience in business analysis and/or QA testing, preferably in a marketing operations or digital platform context.
  • Strong understanding of marketing and creative workflows, digital asset management, or project/work management systems.
  • Familiarity with Aprimo or similar platforms (e.g., Workfront, Adobe Workfront DAM, Brandfolder, Bynder, etc.) is strongly preferred.
  • Excellent analytical, documentation, and communication skills.
  • Experience with test management tools and agile/scrum methodologies.
  • Highly organized with strong attention to detail and ability to juggle multiple priorities.

Desired Qualifications

  • Experience working in a Marketing Technology or Marketing Operations environment.
  • Exposure to enterprise systems integrations (e.g., Adobe Creative Cloud, CMS, PIM, or CRM systems).
  • Proficiency in collaboration tools like Jira, Confluence, Asana, or similar.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Skills Required

  • 3+ years of experience in business analysis and/or QA testing
  • Strong understanding of marketing and creative workflows, digital asset management, or project/work management systems
  • Familiarity with Aprimo or similar platforms (Workfront, Adobe Workfront DAM, Brandfolder, Bynder)
  • Excellent analytical, documentation, and communication skills
  • Experience with test management tools and agile/scrum methodologies
  • Highly organized with strong attention to detail and ability to manage multiple priorities
  • Experience in Marketing Technology or Marketing Operations environments
  • Exposure to enterprise systems integrations (Adobe Creative Cloud, CMS, PIM, CRM)
  • Proficiency in collaboration tools like Jira, Confluence, Asana, or similar

Kenvue Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kenvue and has not been reviewed or approved by Kenvue.

  • Fair & Transparent Compensation Pay is considered decent and competitive for the work performed. Base compensation combined with a solid benefits package supports a generally fair total rewards perception.
  • Healthcare Strength Comprehensive healthcare, life insurance, and disability plans are emphasized. Access to mental health resources and assistance programs further strengthens perceived health protection.
  • Parental & Family Support A global parental leave policy and support for adoption, fertility, and surrogacy are highlighted. These offerings contribute to a family‑friendly and supportive package for diverse families.

Kenvue Insights

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The Company
HQ: Summit, New Jersey
17,919 Employees
Year Founded: 2023

What We Do

Kenvue is the world’s largest pure-play consumer health company by revenue. Built on more than a century of heritage and propelled forward by science, our iconic brands — including Aveeno®, BAND-AID® Brand Adhesive Bandages, Johnson’s®, Listerine®, Neutrogena®, Tylenol® and Zyrtec® — are recommended by health care professionals and can be trusted by consumers who use our products to improve their daily lives. Our team members share a digital-first mindset, with an approach to innovation grounded in deep human insights and work every day to earn a place for our products in consumers’ hearts and homes. At Kenvue, we believe everyday care can not only make people well; it can make them whole. Beware of recruitment scams: https://www.kenvue.com/media/recruitment-scams-alert

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