Top Tech Jobs & Startup Jobs in Brazil

Provide remote technical product support for Bright Data's platform via email and phone. Troubleshoot customer issues, identify root causes, explain technical concepts, recommend best practices, and collaborate with Engineering and Product teams to resolve complex problems while learning product features.

Serve as the primary technical and security advisor for a portfolio of customers, leading onboarding, implementation, detection tuning, and complex incident investigations. Diagnose log pipelines, cloud integrations, detections, automations and permissions; drive adoption through health checks and business reviews; advocate customer needs into product and engineering. Travel to customer sites for key engagements (~25%).

Lead and manage software development projects remotely, translate business requirements into technical specifications, coordinate cross-functional teams across time zones, implement Agile practices, monitor progress and metrics, mitigate risks, and occasionally contribute hands-on to architecture and coding to kick off and scale projects.

Manage and optimize Google Ads (Search and Performance Max) and paid social campaigns; maintain keywords/negatives/ad assets; identify implementation issues; assist audits; produce client reports and support client-facing teams to meet revenue and budget targets.

Manage post-sales service experience for HPE customers: coordinate onboarding, drive adoption of HPE offerings, manage SLAs, reporting, escalations, identify upsell opportunities, and lead small account support teams to improve consumption and customer satisfaction.

Lead research, design, and production of computer vision and ML solutions: define architectures, run experiments, train and deploy models (detection, segmentation, classification, OCR, visual search), own model lifecycle, improve datasets/annotations, optimize inference, set MLOps/evaluation standards, and mentor engineering teams to deliver production-quality AI features.

Serve as a senior Workforce Management (WFM/WEM) consultant driving strategy, discovery, financial value analysis, and delivery leadership. Lead executive workshops, design WFM roadmaps, quantify ROI, guide implementation and adoption, collaborate with product teams, and manage multiple engagements while ensuring sustainable operational outcomes.

Provide internal and external customer service and sales support, handle quote-to-order and order-entry processes, resolve discrepancies, coordinate samples and contract signatures, maintain account and pricing systems, and support Field Sales and Customer Service teams.

Lead design and operation of scalable AWS/GCP cloud infrastructure. Build and operate Kubernetes (EKS), Docker, Terraform/Terragrunt, Helm and GitOps workflows. Improve CI/CD with GitHub Actions and ArgoCD, implement monitoring and observability, strengthen security, disaster recovery, and developer self-service automation to improve platform reliability and productivity.

As a Site Account Manager, you'll drive sales of wear and spare parts to mining customers, develop market strategies, manage customer relationships and oversee proposals, while coordinating with internal teams to ensure customer satisfaction and sales success.