Role Responsibilities
As a Senior Officer, Operational Risk you will be responsible for strengthening the Operational Risk Framework, partnering with business areas to identify, assess, monitor, and mitigate operational risks while supporting a strong risk culture and regulatory compliance.
- Collaborate with the First Line of Defense to identify, assess, monitor, and periodically review operational risks and controls.
- Support the Operational Risk Management Framework.
- Lead and coordinate Risk and Control Self-Assessments (RCSA) across business areas.
- Monitor Key Risk Indicators (KRIs), operational loss events, incidents, and remediation plans.
- Perform risk assessments for new products, projects and strategic business initiatives.
- Support operational resilience, business continuity, incident management.
- Prepare risk reports, dashboards, and presentations for senior management and governance committees.
- Support risk management activities related to, Digital Assets/cryptocurrencies.
- Conduct risk awareness sessions, workshops, and training initiatives to strengthen risk culture across the organization.
Role Requirements
- Bachelor’s degree in business administration, Economics, Finance, Engineering, Statistics, Accounting, or a related field.
- 5+ years of experience in Operational Risk, Internal Controls, Audit, Compliance, or Enterprise Risk Management within banking, financial services, payments, foreign exchange, or fintech.
- Solid understanding of operational risk management principles and methodologies.
- Experience with Risk and Control Self-Assessments (RCSA), Key Risk Indicators (KRIs), operational loss management, incident management.
- Knowledge of Brazilian regulatory requirements applicable to financial institutions.
- Exposure to cryptocurrency, stablecoins, digital assets, or blockchain-related products is highly desirable.
- Experience preparing management and executive-level risk reporting.
- Experience with data analytics tools (e.g., Power BI, SQL, Python, or similar).
- Advanced level of English is required.
- Spanish proficiency is considered a plus.
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Brazil-specific benefits include:
- Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams
- Life insurance
- Food voucher
- Meal voucher
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
11-21-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Skills Required
- Bachelor's degree in business administration, Economics, Finance, Engineering, Statistics, Accounting, or a related field
- 5+ years of experience in operational risk, internal controls, audit, compliance, or enterprise risk management
- Experience within banking, financial services, payments, foreign exchange, or fintech
- Understanding of operational risk management principles and methodologies
- Experience with Risk and Control Self-Assessments, Key Risk Indicators, operational loss management, and incident management
- Knowledge of Brazilian regulatory requirements for financial institutions
- Experience preparing management and executive-level risk reporting
- Experience with data analytics tools such as Power BI, SQL, Python, or similar
- Advanced English proficiency
- Exposure to cryptocurrency, stablecoins, digital assets, or blockchain products
- Spanish proficiency
Western Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Union and has not been reviewed or approved by Western Union.
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Parental & Family Support — Parental leave, adoption assistance, and caregiver resources are described as core offerings, with global programs like tutoring access and family-building support. Scholarship opportunities and tools to find care further signal a family-friendly stance across multiple regions.
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Leave & Time Off Breadth — Paid time off spans categories such as vacation, sick, parental, caregiver, and military leave, with global materials emphasizing broad coverage. U.S. content also references flexible time off for exempt employees, underscoring breadth beyond standard vacation.
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Healthcare Strength — Medical coverage with multiple plan options, life and disability insurance, an assistance program, and wellness tools are consistently highlighted across benefits pages and postings. Risk insurance and mental-health resources are positioned as standard parts of the package.
Western Union Insights
What We Do
Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality. Our global workforce tackles complex issues every day, making them the backbone of our innovative spirit since 1851. If you're ready to be part of our evolution, apply now.
Why Work With Us
Diversity is a core strength at Western Union, providing the foundation for our corporate values – purpose-driven, globally-minded, and trustworthy and respectful. With a presence in 200+ countries, we are committed to providing a rich and inclusive work environment that reflects each employee’s unique culture, background, and perspectives.
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