Top Remote Jobs in Sao Paulo

Partner with Sales to lead cybersecurity discovery, solution design, demonstrations, proof-of-value engagements, and technical validation for enterprise customers. Advise security, identity, infrastructure, risk, and executive stakeholders; explain platform integrations and business outcomes; develop technical documentation; conduct training; and support events. Collaborate cross-functionally to improve sales execution and customer outcomes. Travel is typically 25–50%.

Develop and architect scalable, high-availability Java backend services for NinjaOne’s endpoint management and remote access products. Lead software development, influence architecture, solve complex scalability challenges, mentor engineers, and improve quality, performance, reliability, and maintainability. Build APIs, relational database solutions, caching systems, and distributed services supporting millions of endpoints across multi-region AWS environments.

Lead and grow the Strategic sales organization in Brazil, selling SailPoints Identity Security/IGA SaaS to strategic accounts. Manage direct and channel teams, drive pipeline/forecasting rigor, hire and develop talent, and execute a 12- to 36-month business plan with defined milestones and enablement objectives.

Provides Tier 1 and Tier 2 IT support, resolves tickets, manages Mac and Windows laptop provisioning, supports employee onboarding and offboarding, delivers IT training, administers Google Workspace and Okta access, and documents scalable IT processes. The role also supports identity management, endpoint management, knowledge-base development, and reliable day-to-day IT operations in a small global environment.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Leads the LATAM Customer Success organization, owning retention, expansion, adoption, and customer health goals. Manages and develops Customer Success Managers, builds a high-performance team culture, engages executive stakeholders, resolves strategic account escalations, and partners with Sales, Renewals, Product, Marketing, Support, and Engineering. Uses customer success analytics and CRM platforms to identify risks, improve processes, forecast renewals, drive expansion, and communicate customer insights across the business.

Build and scale internal tools for Customer Success, Sales, Onboarding, and Engineering. Own full-stack product development across React and NestJS, integrate CRM, warehouse, and communications platforms, design GraphQL APIs, process background jobs, and improve internal workflows. Act autonomously as both product manager and lead engineer, using AI-assisted development to ship reliable, observable software rapidly.

Support document control projects by managing document workflows, ensuring SOP compliance, assisting users, coordinating project activities, supporting system testing and deployments, preparing basic reports, and identifying process improvements.

Owns growth and retention of complex Public Sector accounts through cross-selling, upselling, product adoption, renewal forecasting, negotiation, and close. Develops account plans, builds executive relationships, identifies customer requirements, and maps security solutions to business needs. Collaborates with Customer Success, Sales Engineering, Marketing, Finance, Support, and channel partners. Maintains CRM records, forecasts revenue and retention, promotes products, and provides customer feedback. This remote field role covers the São Paulo metro area and requires English and Portuguese fluency.

The Marketing Manager LATAM will localize and scale marketing efforts across Latin & South America, manage strategic partnerships, create targeted B2B campaigns, and handle regional communications and events.