Top Remote Jobs in Fortaleza

Own end-to-end report and dashboard creation, including data integration, ETL, visualization, publication, and quality management. Analyze trends, exceptions, and root causes; develop recommendations for stakeholders; and support business analytics initiatives using models, KPIs, scorecards, and BI tools to improve business performance.

Develops and manages reseller and solution partners across an assigned region to increase software and hardware sales. Responsibilities include partner onboarding, product demonstrations, webinars, sales calls, opportunity tracking in Salesforce, forecasting, and collaboration with field sales teams. The role is remote from São Paulo, Brazil, requires quarterly regional travel, and requires fluency in English, Spanish, and Portuguese.

Develop and execute Brazil’s partner marketing strategy to generate pipeline and revenue through solution and reseller partners. Manage partner budgets and MDF allocation, plan go-to-market activities, lead partner events and campaigns, coordinate cross-functional stakeholders, prioritize partners by revenue potential, and track performance through reporting and analysis.

Develop scalable Java and Kotlin software for NinjaOne’s ticketing and billing products. Build reliable systems for ticket workflows, invoicing, quoting, accounting integrations, and endpoint-management connections. Responsibilities include implementing enterprise software, scaling data structures and services, applying object-oriented design, developing REST APIs, working with relational databases and Redis, and maintaining rigorous testing and quality standards.

Administer and optimize Salesforce Service Cloud to streamline customer support workflows, reduce case backlogs, and improve resolution times. Design complex screen flows and Omni-Channel configurations, automate support processes, collaborate with engineering, product, and customer support teams, and provide insights that improve customer satisfaction and operational efficiency. This is a contractor role open to candidates located in Latin America.

Manage strategic customer relationships for CrowdStrike’s LogScale and Next-Gen SIEM products. Drive onboarding, adoption, customer outcomes, renewals, expansion, and risk mitigation. Create success plans, conduct business reviews, coordinate escalations, capture product feedback, and collaborate with sales, product, engineering, and technical teams. Provide technical guidance, develop knowledge-base content, share best practices, and support customer references. The role requires bilingual English and Spanish fluency, SIEM/SOAR experience, technical problem-solving skills, and up to 25% travel.

Provides Tier 1 and Tier 2 IT support, resolves tickets, manages Mac and Windows laptop provisioning, supports employee onboarding and offboarding, delivers IT training, administers Google Workspace and Okta access, and documents scalable IT processes. The role also supports identity management, endpoint management, knowledge-base development, and reliable day-to-day IT operations in a small global environment.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Build and scale internal tools for Customer Success, Sales, Onboarding, and Engineering. Own full-stack product development across React and NestJS, integrate CRM, warehouse, and communications platforms, design GraphQL APIs, process background jobs, and improve internal workflows. Act autonomously as both product manager and lead engineer, using AI-assisted development to ship reliable, observable software rapidly.

Supports client project initiation and administration by configuring projects in PSA, reviewing documentation, establishing milestones, creating and maintaining client folders, provisioning access, managing CVD sites, and ensuring records meet organizational quality and compliance standards. Coordinates handoffs between Sales and Project Managers, monitors setup requests, resolves access issues, and maintains accurate project documentation in a fast-paced global environment.