Top Tech Jobs & Startup Jobs in Rio de Janeiro

Lead the R&D strategy and product development portfolio for Cote d'Or chocolate across the MEU region. Drive innovation, quality improvement, brand maintenance, productivity, consumer-centric design, and cross-functional execution from concept through commercialization. Collaborate with commercial, supply chain, manufacturing, procurement, marketing, regulatory, and global R&D teams while influencing senior stakeholders across a matrix organization. Mentor talent, strengthen brand equity, and develop scalable processes for delivering products from bench to shelf.

Design, build, and productionise AI-powered features (LLMs, RAG, agents) across payments products. Develop data pipelines, model integrations, APIs, monitoring, and responsible AI guardrails. Collaborate with product, engineering, and domain experts to evaluate, benchmark, and scale reliable, secure, observable AI systems.

Develop and architect scalable, high-availability Java backend services for NinjaOne’s endpoint management and remote access products. Lead software development, influence architecture, solve complex scalability challenges, mentor engineers, and improve quality, performance, reliability, and maintainability. Build APIs, relational database solutions, caching systems, and distributed services supporting millions of endpoints across multi-region AWS environments.

Develop and maintain native Android applications for NinjaOne’s mobile device management platform. Responsibilities include Kotlin and Compose development, application testing and maintenance, documentation, continuous integration, automated testing, troubleshooting Android build processes, and cross-functional collaboration. The role also supports enterprise Android environments, release workflows, and application improvements.

Lead and grow the Strategic sales organization in Brazil, selling SailPoints Identity Security/IGA SaaS to strategic accounts. Manage direct and channel teams, drive pipeline/forecasting rigor, hire and develop talent, and execute a 12- to 36-month business plan with defined milestones and enablement objectives.

Provides Tier 1 and Tier 2 IT support, resolves tickets, manages Mac and Windows laptop provisioning, supports employee onboarding and offboarding, delivers IT training, administers Google Workspace and Okta access, and documents scalable IT processes. The role also supports identity management, endpoint management, knowledge-base development, and reliable day-to-day IT operations in a small global environment.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Leads the LATAM Customer Success organization, owning retention, expansion, adoption, and customer health goals. Manages and develops Customer Success Managers, builds a high-performance team culture, engages executive stakeholders, resolves strategic account escalations, and partners with Sales, Renewals, Product, Marketing, Support, and Engineering. Uses customer success analytics and CRM platforms to identify risks, improve processes, forecast renewals, drive expansion, and communicate customer insights across the business.

Build and scale internal tools for Customer Success, Sales, Onboarding, and Engineering. Own full-stack product development across React and NestJS, integrate CRM, warehouse, and communications platforms, design GraphQL APIs, process background jobs, and improve internal workflows. Act autonomously as both product manager and lead engineer, using AI-assisted development to ship reliable, observable software rapidly.

Support document control projects by managing document workflows, ensuring SOP compliance, assisting users, coordinating project activities, supporting system testing and deployments, preparing basic reports, and identifying process improvements.

Owns growth and retention of complex Public Sector accounts through cross-selling, upselling, product adoption, renewal forecasting, negotiation, and close. Develops account plans, builds executive relationships, identifies customer requirements, and maps security solutions to business needs. Collaborates with Customer Success, Sales Engineering, Marketing, Finance, Support, and channel partners. Maintains CRM records, forecasts revenue and retention, promotes products, and provides customer feedback. This remote field role covers the São Paulo metro area and requires English and Portuguese fluency.