Lead Valatam’s HR function with a focus on Virtual Assistant retention, employee satisfaction, performance management, conflict resolution, and culture. Analyze turnover and HR data, manage surveys and action plans, coach the HR team, oversee PIPs, complaints, onboarding, offboarding, benefits, policies, compliance, and HR operations. Improve processes, reporting, workflows, and engagement initiatives while aligning HR strategies with company objectives.

Supports recruiting and HR operations across the employee lifecycle, including job postings, interviews, offers, onboarding, employee records, HR systems, payroll and benefits inquiries, compliance documentation, training, reporting, performance management, employee relations, and offboarding. Responds to employee and manager questions, maintains confidential information, and helps improve HR processes under the direction of Talent and HR leadership.

The HR Generalist administers HR plans, maintains HR records, ensures compliance with labor laws, coordinates employee benefits, and supports various HR activities.