Top Operations Management Jobs in Brazil

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Leads Cint’s global People Operations function, overseeing employee support, Employee Relations, HRIS, People data, policies, benefits operations, and lifecycle processes. Drives transformation through self-service, automation, AI-enabled workflows, improved case management, and scalable operating models. Partners across People functions, manages global teams, strengthens systems and governance, and balances global consistency with local requirements while improving employee experience and operational efficiency.

Manage cost accounting processes, oversee inventory valuation, perform month-end close, and collaborate with operations to improve efficiency and profitability. Develop cost accounting systems and maintain compliance with GAAP.

Build and operate Firecrawl’s legal operations function from scratch. Responsibilities include implementing contract, compliance, matter management, e-billing, and legal technology systems; managing contract intake and routing; overseeing outside counsel and vendors; tracking legal spend, contract volume, and turnaround times; supporting regulatory research; and automating repetitive workflows with technology and AI. The role partners closely with finance, sales, product, engineering, HR, security, and leadership.

Leads outsourced Level 1 helpdesk and Level 2 desktop support, governing vendor SLAs, KPIs, service quality, escalations, and operational risks. Owns ITSM practices, ServiceNow data, incident and problem management, continual improvement, service transformation, technical support readiness, VIP and executive support, and risk and control requirements. Manages vendor resources, coordinates internal technical teams, improves user satisfaction and service reliability, and supports audits in a regulated financial-services environment.

Manage Toradex Brazil’s daily logistics and operational activities, including imports, customs, shipments, inventory governance, Dynamics 365 processes, facilities, and vendor coordination. Support Sales, Customer Service, R&D, Finance, HR, and global Operations teams while improving processes, reducing risk, and ensuring product availability. The role requires strong English communication, proactive problem-solving, cross-functional collaboration, and alignment with global policies. This is a full-time hybrid position based in Campinas, Brazil.

Leads a Brazil-based Marketing Operations function supporting North America. Responsibilities include managing and developing the team, improving workflows, analyzing multi-channel marketing and funnel performance, strengthening lead lifecycle and nurture processes, developing reporting, optimizing CRM and marketing automation platforms, and applying AI to improve efficiency. The role partners with Sales, Demand Generation, ABM, and marketing leadership to translate performance data into actionable recommendations and improve pipeline contribution.

Leads clinical study delivery from planning through execution, managing cross-functional teams, vendors, timelines, risks, quality, budgets, scope changes, and customer relationships. Develops study management plans, monitors milestones and financial performance, resolves issues, supports bid defenses, ensures SOP and regulatory compliance, and mentors project team members. The role focuses on delivering global clinical trials efficiently, maintaining quality, and accelerating drug development.

Leads the Energy Industries operations function across the Americas, coordinating project execution, engineering, field service, supply chain, quality, planning, and continuous improvement. Establishes common operating standards, governance, performance routines, and controls across countries. Drives digital transformation through automation, analytics, technology deployment, and responsible AI use cases. Develops pilots, adoption plans, training, and scalable implementation models while improving productivity, quality, forecasting, cash, risk, and customer outcomes.

Leads technical operations across LATAM, serving as the senior authority for platform integrations, onboarding, troubleshooting, supply optimization, and performance management. Advises publishers, broadcasters, streaming partners, agencies, and brands on technical design and monetization strategy. Partners with Sales, Product, Engineering, and Account Management while standardizing regional practices and supporting Magnite’s ad-serving and programmatic platforms.

Lead design, build, and optimization of AI-powered automations, workflows, and data pipelines to support outbound GTM motions. Own tooling (Clay, Salesloft, Salesforce), run A/B experiments, deliver personalized account intelligence to sales, and partner cross-functionally to drive regional pipeline and remove operational bottlenecks.

Own the execution layer for firm leadership by managing priorities, partner requests, planning cycles, meetings, decision briefings, stakeholder coordination, and initiative delivery. Design operating cadences, implement AI-enabled workflows, track commitments, resolve issues before escalation, and provide concise reporting to the Head of Firm Management. The role requires strong judgment, discretion, systems thinking, and the ability to act independently in a complex professional-services environment.

The Finance & Operations Manager will manage finance, accounting, compliance, and operations for Outpost's Brazilian entity, ensuring statutory compliance and financial health while coordinating with global teams.

Define and document international indirect tax registration and filing requirements, translate rules into system and workflow requirements, triage complex filing issues, and partner with Product, Engineering, Filings, and Sales to build scalable automation and enablement.

Lead Brazil People Operations, managing the local team and end-to-end HR processes including payroll review, benefits, employee lifecycle administration, labor compliance, HR systems, vendor relationships, escalations, and operational analytics. The role requires Brazilian labor legislation expertise, fluent English, stakeholder collaboration, process optimization, and team development.

Leads a 24-hour metal distribution operation across all shifts, overseeing safety, warehouse and material flow, inventory accuracy, shipping performance, labor planning, and customer fulfillment. Develops supervisors, manages hourly teams, drives accountability, and builds a people-centered culture. Uses operational data, root-cause analysis, standard work, and continuous improvement to improve safety, quality, cost, productivity, and delivery. Coordinates with customer service, planning, sales, quality, purchasing, transportation, maintenance, and other support functions.

Leads the global compliance framework and oversees operations and governance for the Brazil entity. Responsibilities include managing multi-country obligation registers, compliance calendars, assurance reporting, Brazilian legal and regulatory compliance, budgeting, cash flow, statutory reporting, external audits, and data protection requirements. The role coordinates activities across jurisdictions and entities while providing financial and operational oversight.

Lead technical and operational delivery for Nearshore Site Investigation across LATAM. Align regional execution with global NSI strategy, support bids and complex opportunities, ensure operational readiness (resources, logistics, mobilization), drive operational excellence, mentor regional talent, engage stakeholders and markets, and introduce innovations and partnerships to deliver safe, efficient, and profitable nearshore projects (LNG, FLNG, desalination, offshore wind, coastal infrastructure).

Lead regional strategy, technical deployment, and operations for remote sensing, mapping, monitoring and digital asset solutions across Latin America. Provide technical authority on airborne, mobile, terrestrial and digital twin solutions; drive operational excellence, market growth, proposal support, and capability development while mentoring teams and championing innovation.

Leads an international logistics team responsible for daily transportation operations, goods flow optimization, exception management, customer communication, performance and cost monitoring, and continuous improvement. The role requires road transport expertise in an industrial or automotive environment, team development experience, strong Excel and enterprise system knowledge, adaptability, structured problem-solving, and fluent English communication. Italian or French is advantageous. The position offers hybrid work and international career development.

Manage Toradex Brazil’s logistics, importations, customs, shipments, inventory governance, Dynamics 365 ERP processes, facilities, and vendor relationships. Coordinate with local and global teams to resolve operational issues, improve processes, maintain product availability, reduce inventory risk, and support Sales, Customer Service, R&D, Finance, and Supply Chain functions. The role requires proactive problem solving, strong cross-functional collaboration, and advanced English communication.

Manage Toradex Brazil’s daily logistics and operations, including imports, customs, shipments, inventory governance, ERP processes in Microsoft Dynamics 365, facilities, supplies, and vendor relationships. Coordinate with local and global teams to resolve issues, improve processes, reduce operational risk, and support Sales, Customer Service, R&D, Finance, and Supply Chain. The role requires proactive problem solving, strong organization, cross-functional collaboration, and advanced English communication in a hybrid Campinas office environment.

The International Tax Operations Manager will define, scale, and operationalize global tax filing capabilities, focusing on identifying requirements, triaging issues, and collaborating with teams to build automated solutions.

Own marketing performance across markets and channels, connecting paid media, SEO, CRM, automation, websites, lead handling, agencies, and internal teams. Track KPIs from lead generation through revenue, diagnose performance issues, improve attribution and conversion, direct vendors, coordinate specialists, and align marketing with sales. Build dashboards, SOPs, testing roadmaps, quality controls, and executive reporting while identifying profitable growth opportunities and improving acquisition efficiency.

The Messaging Operations Manager will drive profitability through vendor management and pricing for messaging products, ensure deal execution, and enhance operational efficiency.