Top Operations Management Jobs in Brazil

Leads Operations and Observability teams within SRE, managing approximately seven engineers. Responsibilities include people leadership, hiring, production reliability on GCP and GKE, incident response, on-call health, post-mortems, observability strategy, SLO and error-budget management, cloud cost optimization, and cross-functional alignment. The role requires strong technical depth in cloud infrastructure, Kubernetes, Docker, Terraform, monitoring, logging, and tracing, alongside experience building high-performing engineering teams.

Source and activate creators, monitor performance, coordinate projects and workflows, resolve operational escalations, investigate fraud and risk cases, track KPIs, and improve processes. The role requires fluent Spanish and C1 English, strong organization, project coordination, autonomous execution, and Google Sheets proficiency. It is fully remote with a fixed Monday-Friday schedule.

Leads a 24-hour metal distribution operation across all shifts, overseeing safety, warehouse and material flow, inventory accuracy, shipping performance, labor planning, and customer fulfillment. Develops supervisors, manages hourly teams, drives accountability, and builds a people-centered culture. Uses operational data, root-cause analysis, standard work, and continuous improvement to improve safety, quality, cost, productivity, and delivery. Coordinates with customer service, planning, sales, quality, purchasing, transportation, maintenance, and other support functions.

Leads CreatorIQ’s CRM and GTM systems function, managing Salesforce and HubSpot administrators, automation engineers, and analysts. Owns the systems roadmap, governance, reliability, data integrity, and cross-functional delivery across Sales, Marketing, Customer Success, Finance, and Legal. Drives automation, AI opportunities, vendor evaluations, operational metrics, and continuous improvement while developing the team and aligning technology investments with revenue strategy.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Manage Media Buying teams while building operating systems, workflows, performance standards, and accountability mechanisms. Lead Team Leads, Media Buyers, and Analysts; improve efficiency through process redesign, automation, and documentation; manage team capacity, staffing, and resource allocation; and develop future leaders. The role requires strong paid media judgment, e-commerce experience, analytical and organizational skills, and expertise across major paid media platforms.

Owns the day-to-day health, optimization, and reliability of the HubSpot ecosystem. Responsibilities include managing pipelines, workflows, sequences, automations, data quality, dashboards, integrations, and inbound support. The role troubleshoots issues, builds scalable automation, translates business needs into HubSpot solutions, documents processes, and enables U.S.-based sales and marketing teams through responsive, independent remote execution.

Manages financial operations for a property and casualty insurance organization, including technical accounting, credit control, disbursements, bordereau processing, cash application, receivables, claims funding, and delegated authority operations. Leads teams, strengthens financial controls, resolves billing and collection discrepancies, supports reporting and process optimization, and partners with finance, legal, underwriting, claims, and operations stakeholders on strategic projects and system improvements.

Leads Product Operations and a team of four, owning launch readiness, enablement, product documentation, Help Center and knowledge-base quality. Establishes launch governance, coordinates escalations, defines self-service and chatbot metrics, and expands AI-driven workflow automation while preserving human judgment. Partners with Product, Engineering, customer-facing teams, and executives to improve operational processes, communicate insights, and influence product decisions.

Oversee daily cloud kitchen facility operations, including team scheduling and training, order fulfillment, sanitation, maintenance, partner sales and onboarding, customer support, retention, KPI reporting, and facility P&L management. Conduct maintenance inspections, coordinate specialized vendors, support restaurant partners with permits and delivery platform setup, and help drive facility profitability.

Lead a Banking Operations team that monitors payment rails (wires, ACH, SWIFT, checks, stablecoins), coaches analysts, manages exceptions and escalations, strengthens controls, drives AI adoption and automation, partners cross-functionally, and turns frontline insights into reporting and process improvements to scale secure, compliant money movement.

Lead and execute workforce planning and operations for FIFA Women's World Cup 2027, coordinating headcount, workforce categories, operational delivery at venues, policies, systems, training, scheduling, and stakeholder collaboration to ensure right talent at the right time.

Lead and develop an international logistics team, oversee daily transportation and goods-flow operations, manage exceptions, communicate with customers, monitor logistics performance and costs, and drive continuous improvement using network metrics. The role requires expertise in road transport management within an industrial or automotive environment, team leadership experience, advanced Excel and enterprise systems knowledge, and excellent English communication skills.

Owns Starlink’s LATAM operating model by supporting strategy, coordinating partner operations, reconciling commercial programs, tracking supply execution, analyzing business and marketing performance, and resolving cross-functional operational issues. The role connects regional teams with US-based Product, Finance, Payments, Retail Operations, Supply Chain, and other functions. It requires strong analytical, process-building, communication, and execution skills, plus fluency in Portuguese and Spanish. The position is based in São Paulo and involves frequent travel across the United States and Latin America.

Own a major client account’s commercial performance, operations, and reputation. Lead client reviews, negotiate SLAs, KPIs, rates, and scope, and coordinate internal resources. Launch and scale support teams, establish SOPs, QA, escalation processes, reporting, and workforce plans. Manage peak-season readiness, service recovery, team-lead development, succession planning, and continuous process improvement while overseeing large 24/7 operations.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Develop and execute B2B SaaS marketing strategies using HubSpot, AI-powered automation, analytics, and experimentation. Manage marketing workflows, lead scoring, email campaigns, website and conversion optimization, attribution, dashboards, and data quality. Lead cross-functional marketing operations projects, document repeatable processes, and align Marketing, Sales, and Customer Service teams to improve pipeline, revenue, campaign performance, and operational efficiency.

Manage Global Internal Audit operations, including audit assignments, issue tracking and remediation validation, internal control assessments, risk assessments, audit reporting, Board and Committee reporting, and audit process improvements. The role also supports GRC tool management, automation initiatives, enterprise projects, policy updates, and coaching less experienced team members while partnering with business and support functions on regulatory and technology risks.

Manages the planning and execution of clinical trials, ensuring protocol adherence, regulatory compliance, timelines, and operational efficiency. Coordinates cross-functional teams, monitors trial performance, resolves issues, develops operational improvements, and mentors clinical operations staff. Builds relationships with internal and external stakeholders and supports successful trial delivery. The role requires approximately 30% travel.

Own marketing execution and measurement across two brands. Publish and adapt approved content across social, podcast, and video channels; manage launches, community responses, awards submissions, production tracking, QA, HubSpot data hygiene, dashboards, and recurring reports. Maintain marketing systems and automate repeatable workflows with AI while ensuring links, tracking, assets, and schedules are accurate.

Own the AI product roadmap from conception through launch, translating business priorities into executable plans. Partner with engineering, design, project management, and business stakeholders to define features, manage delivery, evaluate product metrics, and incorporate user feedback. Lead client demonstrations, communicate product value, maintain accountability for milestones, and ensure products align with company innovation strategy.

Leads risk-based quality management operations for clinical studies across LATAM. Responsibilities include developing study risk assessments and RBQM plans, coordinating risk monitoring, analyzing data and signals, leading cross-functional risk reviews, overseeing mitigation and CAPA activities, maintaining documentation, supporting audits and inspections, and promoting RBQM process improvements. The role may also supervise junior staff and serve as an RBQM methodology subject matter expert.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Leads outsourced Level 1 helpdesk and Level 2 desktop support, governing vendor SLAs, KPIs, service quality, escalations, and operational risks. Owns ITSM practices, ServiceNow data, incident and problem management, continual improvement, service transformation, technical support readiness, VIP and executive support, and risk and control requirements. Manages vendor resources, coordinates internal technical teams, improves user satisfaction and service reliability, and supports audits in a regulated financial-services environment.

Own the operating foundation for Brex’s external payment partner ecosystem. Responsibilities include designing governance models, SLAs, KPIs, reporting, fee reconciliation controls, launch readiness, incident management, performance reviews, and process automation. The role partners with Finance, Legal, Compliance, Product, Engineering, Partnerships, and external providers to improve operational reliability, resolve discrepancies, manage risks, and deliver scalable partner programs.