Top Operations Management Jobs in Rio de Janeiro

Lead and execute workforce planning and operations for FIFA Women's World Cup 2027, coordinating headcount, workforce categories, operational delivery at venues, policies, systems, training, scheduling, and stakeholder collaboration to ensure right talent at the right time.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Develop and execute B2B SaaS marketing strategies using HubSpot, AI-powered automation, analytics, and experimentation. Manage marketing workflows, lead scoring, email campaigns, website and conversion optimization, attribution, dashboards, and data quality. Lead cross-functional marketing operations projects, document repeatable processes, and align Marketing, Sales, and Customer Service teams to improve pipeline, revenue, campaign performance, and operational efficiency.

Own marketing execution and measurement across two brands. Publish and adapt approved content across social, podcast, and video channels; manage launches, community responses, awards submissions, production tracking, QA, HubSpot data hygiene, dashboards, and recurring reports. Maintain marketing systems and automate repeatable workflows with AI while ensuring links, tracking, assets, and schedules are accurate.

Own the AI product roadmap from conception through launch, translating business priorities into executable plans. Partner with engineering, design, project management, and business stakeholders to define features, manage delivery, evaluate product metrics, and incorporate user feedback. Lead client demonstrations, communicate product value, maintain accountability for milestones, and ensure products align with company innovation strategy.

Build and operate Firecrawl’s legal operations function from scratch. Responsibilities include implementing contract, compliance, matter management, e-billing, and legal technology systems; managing contract intake and routing; overseeing outside counsel and vendors; tracking legal spend, contract volume, and turnaround times; supporting regulatory research; and automating repetitive workflows with technology and AI. The role partners closely with finance, sales, product, engineering, HR, security, and leadership.

Lead Wellz’s AI-native operations transformation by identifying and rebuilding workflows around AI agents, owning AI program execution, driving adoption, evaluating build-versus-buy decisions, measuring ROI, and communicating progress to executives across global markets.

Lead Wellz’s AI-native operational transformation by selecting workflows for redesign, shipping AI agents into production, driving adoption, evaluating build-versus-buy decisions, defining success metrics, and reporting progress to executives. The role partners across Revenue, Commercial, Marketing, Finance, Clinical Operations, and Transformation while coordinating with Wellhub’s global AI leadership in a rapidly evolving, multi-market environment.

Leads the operational engine for Americas ecommerce, establishing performance cadences, tracking KPIs, coordinating global playbook adoption, managing strategic initiatives, and aligning regional markets with global commercial priorities. The role drives accountability, identifies performance gaps, supports business reviews, facilitates cross-market knowledge sharing, and coordinates projects involving marketplaces, social commerce, AI commerce, marketing, content, CRM, and data optimization.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Design and optimize AI-powered GTM automations, data enrichment workflows, pipelines, and personalized outbound programs. Operate as the regional expert for Clay, Salesloft, and Salesforce; run experiments, analyze funnel performance, and deliver account intelligence to sales teams. Partner with strategy, sales development, marketing, and revenue operations leaders to scale commercial processes and improve pipeline generation across international markets.

Lead technical and operational delivery for Nearshore Site Investigation across LATAM. Align regional execution with global NSI strategy, support bids and complex opportunities, ensure operational readiness (resources, logistics, mobilization), drive operational excellence, mentor regional talent, engage stakeholders and markets, and introduce innovations and partnerships to deliver safe, efficient, and profitable nearshore projects (LNG, FLNG, desalination, offshore wind, coastal infrastructure).

Lead regional strategy, technical deployment, and operations for remote sensing, mapping, monitoring and digital asset solutions across Latin America. Provide technical authority on airborne, mobile, terrestrial and digital twin solutions; drive operational excellence, market growth, proposal support, and capability development while mentoring teams and championing innovation.

Provide administrative and technical support to the CIO: manage product imports and data in Acumatica ERP, maintain Shopify store, monitor integrations and system performance, troubleshoot and coordinate with vendors, create and maintain SOPs and documentation, analyze data and reports in Excel/Google Sheets, manage calendars and projects, and support automation and system improvements. Occasional after-hours support required.

The Finance & Operations Manager will manage finance, accounting, compliance, and operations for Outpost's Brazilian entity, ensuring statutory compliance and financial health while coordinating with global teams.

Own marketing performance across markets and channels, connecting paid media, SEO, CRM, automation, websites, lead handling, agencies, and internal teams. Track KPIs from lead generation through revenue, diagnose performance issues, improve attribution and conversion, direct vendors, coordinate specialists, and align marketing with sales. Build dashboards, SOPs, testing roadmaps, quality controls, and executive reporting while identifying profitable growth opportunities and improving acquisition efficiency.

Own strategy and roadmap for ClassPass’s Internal Operations squad, delivering automation, AI-enabled workflows, and modern internal tools. Partner cross-functionally to reduce manual work, operating costs, handle times, and engineering toil while improving reliability and adoption. Lead discovery, product requirements, metrics, prioritization, complex rollouts, change management, and post-launch iteration across internal systems supporting CX, Sales, Partnerships, Finance, and Operations.

Own the revenue operations systems, processes, and data supporting the full funnel from lead capture through closed-won. Manage HubSpot, Nooks, integrations, workflows, enrichment, lifecycle stages, routing, reporting, attribution, pipeline forecasting, and data quality. Partner with marketing, sales, and finance to build scalable processes, playbooks, and AI-powered automations that improve efficiency and support growth.

Lead vendor research and coordination, manage domain/DNS and app store admin, run email-marketing operations plumbing, oversee QA and site testing, handle contracts and hiring admin, and deliver a daily evidence-backed end-of-day report. Build playbooks, close loops on open items, and proactively own operational workflows for a launch-stage travel membership platform.

Lead revenue analysis and strategy for the Americas Enterprise business. Drive growth initiatives, build dashboards, perform market and competitor analysis, and partner cross-functionally with Sales, Marketing, Product, and Finance to execute revenue and pricing strategies.