Top Operations Management Jobs in Rio de Janeiro

Leads Operations and Observability teams within SRE, managing approximately seven engineers. Responsibilities include people leadership, hiring, production reliability on GCP and GKE, incident response, on-call health, post-mortems, observability strategy, SLO and error-budget management, cloud cost optimization, and cross-functional alignment. The role requires strong technical depth in cloud infrastructure, Kubernetes, Docker, Terraform, monitoring, logging, and tracing, alongside experience building high-performing engineering teams.

Manage Media Buying teams while building operating systems, workflows, performance standards, and accountability mechanisms. Lead Team Leads, Media Buyers, and Analysts; improve efficiency through process redesign, automation, and documentation; manage team capacity, staffing, and resource allocation; and develop future leaders. The role requires strong paid media judgment, e-commerce experience, analytical and organizational skills, and expertise across major paid media platforms.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns the day-to-day health, optimization, and reliability of the HubSpot ecosystem. Responsibilities include managing pipelines, workflows, sequences, automations, data quality, dashboards, integrations, and inbound support. The role troubleshoots issues, builds scalable automation, translates business needs into HubSpot solutions, documents processes, and enables U.S.-based sales and marketing teams through responsive, independent remote execution.

Manages financial operations for a property and casualty insurance organization, including technical accounting, credit control, disbursements, bordereau processing, cash application, receivables, claims funding, and delegated authority operations. Leads teams, strengthens financial controls, resolves billing and collection discrepancies, supports reporting and process optimization, and partners with finance, legal, underwriting, claims, and operations stakeholders on strategic projects and system improvements.

Lead and execute workforce planning and operations for FIFA Women's World Cup 2027, coordinating headcount, workforce categories, operational delivery at venues, policies, systems, training, scheduling, and stakeholder collaboration to ensure right talent at the right time.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Develop and execute B2B SaaS marketing strategies using HubSpot, AI-powered automation, analytics, and experimentation. Manage marketing workflows, lead scoring, email campaigns, website and conversion optimization, attribution, dashboards, and data quality. Lead cross-functional marketing operations projects, document repeatable processes, and align Marketing, Sales, and Customer Service teams to improve pipeline, revenue, campaign performance, and operational efficiency.

Own marketing execution and measurement across two brands. Publish and adapt approved content across social, podcast, and video channels; manage launches, community responses, awards submissions, production tracking, QA, HubSpot data hygiene, dashboards, and recurring reports. Maintain marketing systems and automate repeatable workflows with AI while ensuring links, tracking, assets, and schedules are accurate.

Own the AI product roadmap from conception through launch, translating business priorities into executable plans. Partner with engineering, design, project management, and business stakeholders to define features, manage delivery, evaluate product metrics, and incorporate user feedback. Lead client demonstrations, communicate product value, maintain accountability for milestones, and ensure products align with company innovation strategy.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Lead technical and operational delivery for Nearshore Site Investigation across LATAM. Align regional execution with global NSI strategy, support bids and complex opportunities, ensure operational readiness (resources, logistics, mobilization), drive operational excellence, mentor regional talent, engage stakeholders and markets, and introduce innovations and partnerships to deliver safe, efficient, and profitable nearshore projects (LNG, FLNG, desalination, offshore wind, coastal infrastructure).

Lead regional strategy, technical deployment, and operations for remote sensing, mapping, monitoring and digital asset solutions across Latin America. Provide technical authority on airborne, mobile, terrestrial and digital twin solutions; drive operational excellence, market growth, proposal support, and capability development while mentoring teams and championing innovation.

Provide administrative and technical support to the CIO: manage product imports and data in Acumatica ERP, maintain Shopify store, monitor integrations and system performance, troubleshoot and coordinate with vendors, create and maintain SOPs and documentation, analyze data and reports in Excel/Google Sheets, manage calendars and projects, and support automation and system improvements. Occasional after-hours support required.

The Finance & Operations Manager will manage finance, accounting, compliance, and operations for Outpost's Brazilian entity, ensuring statutory compliance and financial health while coordinating with global teams.

Own marketing performance across markets and channels, connecting paid media, SEO, CRM, automation, websites, lead handling, agencies, and internal teams. Track KPIs from lead generation through revenue, diagnose performance issues, improve attribution and conversion, direct vendors, coordinate specialists, and align marketing with sales. Build dashboards, SOPs, testing roadmaps, quality controls, and executive reporting while identifying profitable growth opportunities and improving acquisition efficiency.

Own strategy and roadmap for ClassPass’s Internal Operations squad, delivering automation, AI-enabled workflows, and modern internal tools. Partner cross-functionally to reduce manual work, operating costs, handle times, and engineering toil while improving reliability and adoption. Lead discovery, product requirements, metrics, prioritization, complex rollouts, change management, and post-launch iteration across internal systems supporting CX, Sales, Partnerships, Finance, and Operations.

Lead revenue analysis and strategy for the Americas Enterprise business. Drive growth initiatives, build dashboards, perform market and competitor analysis, and partner cross-functionally with Sales, Marketing, Product, and Finance to execute revenue and pricing strategies.