Top Operations Management Jobs in Fortaleza

Manage video projects from assignment through completion, tracking deadlines, revisions, and deliverables. Conduct quality assurance on videos, review pacing, captions, audio, transitions, branding, and formatting, and provide actionable feedback to editors. Maintain organized workflows, coordinate team communication, and conduct introductory calls with prospective clients in a remote agency environment.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Build and operate Firecrawl’s legal operations function from scratch. Responsibilities include implementing contract, compliance, matter management, e-billing, and legal technology systems; managing contract intake and routing; overseeing outside counsel and vendors; tracking legal spend, contract volume, and turnaround times; supporting regulatory research; and automating repetitive workflows with technology and AI. The role partners closely with finance, sales, product, engineering, HR, security, and leadership.

Design and optimize AI-powered GTM automations, data enrichment workflows, pipelines, and personalized outbound programs. Operate as the regional expert for Clay, Salesloft, and Salesforce; run experiments, analyze funnel performance, and deliver account intelligence to sales teams. Partner with strategy, sales development, marketing, and revenue operations leaders to scale commercial processes and improve pipeline generation across international markets.

The Finance & Operations Manager will manage finance, accounting, compliance, and operations for Outpost's Brazilian entity, ensuring statutory compliance and financial health while coordinating with global teams.

Define and document international indirect tax registration and filing requirements, translate rules into system and workflow requirements, triage complex filing issues, and partner with Product, Engineering, Filings, and Sales to build scalable automation and enablement.

Leads the global compliance framework and oversees operations and governance for the Brazil entity. Responsibilities include managing multi-country obligation registers, compliance calendars, assurance reporting, Brazilian legal and regulatory compliance, budgeting, cash flow, statutory reporting, external audits, and data protection requirements. The role coordinates activities across jurisdictions and entities while providing financial and operational oversight.

The International Tax Operations Manager will define, scale, and operationalize global tax filing capabilities, focusing on identifying requirements, triaging issues, and collaborating with teams to build automated solutions.

Own marketing performance across markets and channels, connecting paid media, SEO, CRM, automation, websites, lead handling, agencies, and internal teams. Track KPIs from lead generation through revenue, diagnose performance issues, improve attribution and conversion, direct vendors, coordinate specialists, and align marketing with sales. Build dashboards, SOPs, testing roadmaps, quality controls, and executive reporting while identifying profitable growth opportunities and improving acquisition efficiency.

Own strategy and roadmap for ClassPass’s Internal Operations squad, delivering automation, AI-enabled workflows, and modern internal tools. Partner cross-functionally to reduce manual work, operating costs, handle times, and engineering toil while improving reliability and adoption. Lead discovery, product requirements, metrics, prioritization, complex rollouts, change management, and post-launch iteration across internal systems supporting CX, Sales, Partnerships, Finance, and Operations.

Own the revenue operations systems, processes, and data supporting the full funnel from lead capture through closed-won. Manage HubSpot, Nooks, integrations, workflows, enrichment, lifecycle stages, routing, reporting, attribution, pipeline forecasting, and data quality. Partner with marketing, sales, and finance to build scalable processes, playbooks, and AI-powered automations that improve efficiency and support growth.

Lead vendor research and coordination, manage domain/DNS and app store admin, run email-marketing operations plumbing, oversee QA and site testing, handle contracts and hiring admin, and deliver a daily evidence-backed end-of-day report. Build playbooks, close loops on open items, and proactively own operational workflows for a launch-stage travel membership platform.

Lead revenue analysis and strategy for the Americas Enterprise business. Drive growth initiatives, build dashboards, perform market and competitor analysis, and partner cross-functionally with Sales, Marketing, Product, and Finance to execute revenue and pricing strategies.