Top IT Jobs in Fortaleza

Manage access, license, and entitlement requests through ticketing workflows. Administer Okta group- and role-based access, conduct access reviews, remove leaver access, and support onboarding of acquired teams. Track SaaS license utilization, reclaim unused seats, identify over-provisioning, and partner with Operations to control costs. Maintain approval records, meet service-level targets, and provide helpdesk-quality support.

Develop and administer Playlist’s ServiceNow platform across ITSM, ITOM, and CMDB. Build workflows, automations, portals, scripts, integrations, and custom interfaces while maintaining security, governance, upgrades, and platform hygiene. Gather requirements, coordinate technical projects, manage vendor relationships, create roadmaps and runbooks, resolve support issues, and mentor junior engineers. The role also requires integrating cloud and identity technologies and communicating technical concepts to stakeholders.

Provides Tier 1 and Tier 2 IT support, resolves tickets, manages Mac and Windows laptop provisioning, supports employee onboarding and offboarding, delivers IT training, administers Google Workspace and Okta access, and documents scalable IT processes. The role also supports identity management, endpoint management, knowledge-base development, and reliable day-to-day IT operations in a small global environment.

Analyze Brazilian business requirements and translate them into scalable NetSuite or ERP solutions. Support implementations, migrations, and improvements while collaborating with consultants, clients, business users, and technical teams. Document solutions for end users and help ensure products deliver sustainable value across fiscal, financial, manufacturing, and Brazilian localization processes.

Provide IT support and systems administration for a large e-commerce client: respond to tickets, manage onboarding/offboarding, administer Google Workspace and SSO, maintain VPN and certificates, triage security incidents, remediate findings from security scanners, manage vendors and hardware lifecycle, improve SOPs, and build automation to scale IT operations.

Manage daily IT operations for a fully remote workforce, including AI tool implementation, MDM administration, device provisioning, policy enforcement, software deployment, security compliance support, onboarding and offboarding, escalations, automation, documentation, and IT projects. The role requires 3–5 years of IT experience, strong AI and MDM expertise, cloud application knowledge, networking fundamentals, and fluent English communication.

Provide consulting on IT security methodologies and assessments, monitor threat landscape and regulatory requirements, perform risk analyses, develop IT security methodologies and recommendations, conduct security assessments, support IT product groups and M&A due diligence, and contribute to IT group standards and committees.

The IT Presales Consultant will manage public tenders, analyze specifications, coordinate inputs, and write tender documents, specifically for clients in governments and international organizations.

Provide hands-on IT operations support for a global, fully-remote team: administer SaaS collaboration tools, manage devices and OS configurations, own identity and access management, improve onboarding/offboarding, troubleshoot cloud networking and access issues, document processes, and collaborate on automation (IaC) and security with Platform and Security teams.

Lead IT operations across six Latin American countries, owning strategy, cloud and infrastructure, cybersecurity governance, service delivery, budgets, vendor management, and regional IT team development.

Lead the IT function for a remote-first agency, building infrastructure, security posture, and compliance systems while managing tools and vendor relationships for 200 staff across multiple agencies.

Provide IT support and be the Colombia IT Operations point of contact: manage device inventory/procurement, Google Workspace administration, MDM implementation, respond to Jira ITSD tickets, perform onboarding/termination IT tasks, support audits and endpoint security, and participate in on-call and after-hours duties.

Provide IT support and act as Colombia point of contact for device inventory, procurement, deployment, Google Workspace administration, MDM implementation, and Jira ticket resolution. Manage hardware/software provisioning, on-call duties, onboarding/terminations, contribute to IT audits, and improve ITSM automation and workflows.