Top IT Jobs in Fortaleza

Provide IT support and be the Colombia IT Operations point of contact: manage device inventory/procurement, Google Workspace administration, MDM implementation, respond to Jira ITSD tickets, perform onboarding/termination IT tasks, support audits and endpoint security, and participate in on-call and after-hours duties.

Provide IT support and act as Colombia point of contact for device inventory, procurement, deployment, Google Workspace administration, MDM implementation, and Jira ticket resolution. Manage hardware/software provisioning, on-call duties, onboarding/terminations, contribute to IT audits, and improve ITSM automation and workflows.

Lead global IT sourcing strategy and a multi-year technology modernization agenda. Manage $450M spend, strategic supplier relationships, governance, risk, and value delivery. Oversee category management (cloud, software, infrastructure, cyber), negotiations with hyperscalers and SaaS vendors, stakeholder engagement, and build a high-performing sourcing organization.

Manage identity and access, SaaS platform administration (Google Workspace, Microsoft 365, Okta), MDM (Jamf/Intune), endpoint security, patching, IT asset lifecycle, ITSM ticket resolution, documentation and runbooks, support escalations, and compliance/audit evidence collection.

The IT Presales Consultant will manage public tenders, analyze specifications, coordinate inputs, and write tender documents, specifically for clients in governments and international organizations.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.

Lead IT category sourcing and procurement for SaaS and other IT technologies. Develop sourcing strategies, manage supplier relationships and negotiations, coordinate cross-functional contracting, monitor supplier performance, implement process improvements, and produce analytics and contract inventory to optimize cost, quality, and risk.

Lead design and governance of enterprise IT disaster recovery program: define DR policy, testing methodology, issue management, audit readiness, and implement Power Platform automation for tracking, reporting, and executive dashboards. Manage large-scale project delivery, stakeholder coordination, budgets, acceptance testing, and post-implementation reviews.

Oversee IT operations with a focus on AI implementation and Mobile Device Management. Manage daily functions, security compliance, and optimize systems for remote work.

Provide 1st–3rd line IT support for US regional employees and executives, manage ServiceNow tickets, troubleshoot Windows, macOS, mobile devices, AV/conference rooms, printers and networks, administer Active Directory, liaise with escalation teams and third parties, and provide on-site support including travel and occasional out-of-hours coverage.

Lead the IT function for a remote-first agency, building infrastructure, security posture, and compliance systems while managing tools and vendor relationships for 200 staff across multiple agencies.