Top Operations Management Jobs in Sao Paulo

Own the operational success of Tier 1 banking and fintech partners in Brazil. Manage executive relationships, QBRs, operational metrics, incident response, crisis communications, roadmap influence, and systemic problem-solving across Product, Engineering, Compliance, and Servicing. Build scalable playbooks, mentor Partner Operations Managers, and use advanced data analysis to identify blockers, improve payment performance, and unlock partner growth.

Leads LATAM Safety Operations strategy, pharmacovigilance execution, compliance, vendor performance, risk management, inspection readiness, CAPA oversight, metrics, systems, continuous improvement, and team development. The role ensures timely, high-quality adverse event reporting and regulatory submissions while aligning local, regional, and global stakeholders, mitigating operational risks, and strengthening patient safety and business continuity across the region.

Owns the day-to-day health, optimization, and reliability of the HubSpot ecosystem. Responsibilities include managing pipelines, workflows, sequences, automations, data quality, dashboards, integrations, and inbound support. The role troubleshoots issues, builds scalable automation, translates business needs into HubSpot solutions, documents processes, and enables U.S.-based sales and marketing teams through responsive, independent remote execution.

Manages financial operations for a property and casualty insurance organization, including technical accounting, credit control, disbursements, bordereau processing, cash application, receivables, claims funding, and delegated authority operations. Leads teams, strengthens financial controls, resolves billing and collection discrepancies, supports reporting and process optimization, and partners with finance, legal, underwriting, claims, and operations stakeholders on strategic projects and system improvements.

Leads Product Operations and a team of four, owning launch readiness, enablement, product documentation, Help Center and knowledge-base quality. Establishes launch governance, coordinates escalations, defines self-service and chatbot metrics, and expands AI-driven workflow automation while preserving human judgment. Partners with Product, Engineering, customer-facing teams, and executives to improve operational processes, communicate insights, and influence product decisions.

Oversee daily cloud kitchen facility operations, including team scheduling and training, order fulfillment, sanitation, maintenance, partner sales and onboarding, customer support, retention, KPI reporting, and facility P&L management. Conduct maintenance inspections, coordinate specialized vendors, support restaurant partners with permits and delivery platform setup, and help drive facility profitability.

Lead and execute workforce planning and operations for FIFA Women's World Cup 2027, coordinating headcount, workforce categories, operational delivery at venues, policies, systems, training, scheduling, and stakeholder collaboration to ensure right talent at the right time.

Manage Global Internal Audit operations, including audit assignments, issue tracking and remediation validation, internal control assessments, risk assessments, audit reporting, Board and Committee reporting, and audit process improvements. The role also supports GRC tool management, automation initiatives, enterprise projects, policy updates, and coaching less experienced team members while partnering with business and support functions on regulatory and technology risks.

Manages the planning and execution of clinical trials, ensuring protocol adherence, regulatory compliance, timelines, and operational efficiency. Coordinates cross-functional teams, monitors trial performance, resolves issues, develops operational improvements, and mentors clinical operations staff. Builds relationships with internal and external stakeholders and supports successful trial delivery. The role requires approximately 30% travel.

Leads risk-based quality management operations for clinical studies across LATAM. Responsibilities include developing study risk assessments and RBQM plans, coordinating risk monitoring, analyzing data and signals, leading cross-functional risk reviews, overseeing mitigation and CAPA activities, maintaining documentation, supporting audits and inspections, and promoting RBQM process improvements. The role may also supervise junior staff and serve as an RBQM methodology subject matter expert.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Develop and execute B2B SaaS marketing strategies using HubSpot, AI-powered automation, analytics, and experimentation. Manage marketing workflows, lead scoring, email campaigns, website and conversion optimization, attribution, dashboards, and data quality. Lead cross-functional marketing operations projects, document repeatable processes, and align Marketing, Sales, and Customer Service teams to improve pipeline, revenue, campaign performance, and operational efficiency.

Own marketing execution and measurement across two brands. Publish and adapt approved content across social, podcast, and video channels; manage launches, community responses, awards submissions, production tracking, QA, HubSpot data hygiene, dashboards, and recurring reports. Maintain marketing systems and automate repeatable workflows with AI while ensuring links, tracking, assets, and schedules are accurate.

Own the AI product roadmap from conception through launch, translating business priorities into executable plans. Partner with engineering, design, project management, and business stakeholders to define features, manage delivery, evaluate product metrics, and incorporate user feedback. Lead client demonstrations, communicate product value, maintain accountability for milestones, and ensure products align with company innovation strategy.

Manage LATAM business operations and cross-functional projects, including accounts payable, vendor relationships, office administration, legal-entity support, compliance coordination, project tracking, reporting, leadership meetings, and process improvement. The role coordinates regional and global stakeholders, maintains Asana-based project systems, prepares dashboards and analyses, and supports efficient day-to-day operations across Brazil and Mexico.

Own the operating foundation for Brex’s external payment partner ecosystem. Responsibilities include designing governance models, SLAs, KPIs, reporting, fee reconciliation controls, launch readiness, incident management, performance reviews, and process automation. The role partners with Finance, Legal, Compliance, Product, Engineering, Partnerships, and external providers to improve operational reliability, resolve discrepancies, manage risks, and deliver scalable partner programs.

Build and operate Firecrawl’s legal operations function from scratch. Responsibilities include implementing contract, compliance, matter management, e-billing, and legal technology systems; managing contract intake and routing; overseeing outside counsel and vendors; tracking legal spend, contract volume, and turnaround times; supporting regulatory research; and automating repetitive workflows with technology and AI. The role partners closely with finance, sales, product, engineering, HR, security, and leadership.

Lead Wellz’s AI-native operations transformation by identifying and rebuilding workflows around AI agents, owning AI program execution, driving adoption, evaluating build-versus-buy decisions, measuring ROI, and communicating progress to executives across global markets.

Lead Wellz’s AI-native operational transformation by selecting workflows for redesign, shipping AI agents into production, driving adoption, evaluating build-versus-buy decisions, defining success metrics, and reporting progress to executives. The role partners across Revenue, Commercial, Marketing, Finance, Clinical Operations, and Transformation while coordinating with Wellhub’s global AI leadership in a rapidly evolving, multi-market environment.

Leads the operational engine for Americas ecommerce, establishing performance cadences, tracking KPIs, coordinating global playbook adoption, managing strategic initiatives, and aligning regional markets with global commercial priorities. The role drives accountability, identifies performance gaps, supports business reviews, facilitates cross-market knowledge sharing, and coordinates projects involving marketplaces, social commerce, AI commerce, marketing, content, CRM, and data optimization.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Leads technical operations across LATAM, serving as the senior authority for platform integrations, onboarding, troubleshooting, supply optimization, and performance management. Advises publishers, broadcasters, streaming partners, agencies, and brands on technical design and monetization strategy. Partners with Sales, Product, Engineering, and Account Management while standardizing regional practices and supporting Magnite’s ad-serving and programmatic platforms.

Design and optimize AI-powered GTM automations, data enrichment workflows, pipelines, and personalized outbound programs. Operate as the regional expert for Clay, Salesloft, and Salesforce; run experiments, analyze funnel performance, and deliver account intelligence to sales teams. Partner with strategy, sales development, marketing, and revenue operations leaders to scale commercial processes and improve pipeline generation across international markets.

Own the execution layer for firm leadership by managing priorities, partner requests, planning cycles, meetings, decision briefings, stakeholder coordination, and initiative delivery. Design operating cadences, implement AI-enabled workflows, track commitments, resolve issues before escalation, and provide concise reporting to the Head of Firm Management. The role requires strong judgment, discretion, systems thinking, and the ability to act independently in a complex professional-services environment.

Lead Brazil People Operations, managing the local team and end-to-end HR processes including payroll review, benefits, employee lifecycle administration, labor compliance, HR systems, vendor relationships, escalations, and operational analytics. The role requires Brazilian labor legislation expertise, fluent English, stakeholder collaboration, process optimization, and team development.