Top Remote Jobs in Quezon City

Provides technical support to software partners through email, phone, chat, cases, and remote sessions. Diagnoses and resolves product issues, monitors service failures, documents troubleshooting, maintains knowledge bases, escalates defects and urgent incidents, and collaborates with cross-functional teams. The role also evaluates partner business challenges, communicates product updates, and recommends solutions using documented best practices.

Leads the APAC finance function across Singapore and Indonesia, overseeing month-end close, management reporting, forecasting, budgeting, tax and statutory compliance, audits, cash flow, working capital, and financial controls. Manages a regional finance team, partners with Client Services and operations on profitability and project performance, maintains multi-entity financial models, and drives process improvements using Paprika. The role requires independent ownership, strong technical accounting judgment, and clear escalation to senior finance leadership.

Conduct high-volume outbound calls to consumers who submit online service inquiries. Build rapport, verify contact details and needs, complete qualification questions, assess eligibility, address objections, and connect qualified consumers with appropriate service providers. Maintain accurate documentation while following scripts, campaign requirements, workflows, and quality standards. Success is measured by contact speed, qualification accuracy, transfers, customer satisfaction, and productivity.

Own the full commercial and customer-success lifecycle for league and venue accounts in the Philippines, from prospecting and contract negotiation through activation, service delivery, expansion, payment collection, and renewal. Coordinate onboarding, technical readiness, game production, livestreaming, replays, OTT distribution, and issue resolution while growing utilization and revenue. Maintain account health, CRM accuracy, forecasting, reporting, and customer relationships across local and global teams.

Oversee digital and physical music distribution for labels, serving as the primary relationship manager and coordinating release approvals, metadata, assets, delivery, claims, and monetization. Develop release and catalog strategies with labels and internal teams across marketing, finance, and legal. Use analytics to improve label engagement, support marketing and sales goals, and recommend competitive optimizations.

Manage a portfolio of B2B customers in Thailand, leading onboarding, product adoption, retention, renewals, and upsell opportunities. Build executive relationships, develop customer success plans, and collaborate with Sales, Marketing, Product, and Renewals. The role also supports business development by identifying prospects, conducting outreach, researching the Thai EdTech market, supporting localized campaigns, and tracking expansion metrics.

Leads supply planning and execution for a telecommunications manufacturing environment. Develops inventory, allocation, safety stock, replenishment, and fulfillment strategies while balancing service levels, inventory health, and order-to-cash efficiency. Coordinates with demand planning, procurement, logistics, manufacturing, and sales operations to manage shortages, disruptions, and transitions. Also drives ERP/MRP optimization, KPI frameworks, data governance, automation, analytics, and scalable future-state planning capabilities.

Leads new product introduction and technical pre-sales activities for broadband networking solutions. Designs and delivers product demos, lab and field trials, proof-of-concepts, workshops, and customer implementations. Advises customers on network architecture and validated design practices, supports solution testing, and diagnoses complex network issues. The role focuses on BNG, IP routing, MPLS, CGNAT, fixed wireless access, and related networking technologies while coordinating with product management, sales, engineering, and laboratory teams.

Own complex customer issues from intake through resolution by investigating logs, APIs, cloud systems, SQL, telecommunications, and contact-center platforms. Coordinate escalations and high-severity incidents across Engineering, SRE, Product, customers, and telecom providers. Participate in on-call support, execute approved production changes, communicate technical findings, create troubleshooting documentation, and contribute to root-cause analyses and process improvements.

Supports the recruiting team by coordinating candidate interviews and assessments, managing pre-employment paperwork, preparing offer letters, facilitating background and reference checks, maintaining compliant candidate records, posting roles, generating activity reports, tracking applicant dispositions in ATS platforms, and handling administrative inquiries and data entry.