Top Tech Jobs & Startup Jobs in Mexico

The Customer Success Executive builds and maintains relationships with assigned customers, focusing on SaaS product adoption and usage. Responsibilities include onboarding users, monitoring account health, driving cross-sell opportunities, and ensuring high customer satisfaction and retention rates. The role involves collaboration with internal teams and presenting to clients, aiming for successful business outcomes for customers.

The Customer Engineer will be responsible for providing customer support and repairing NCR and other technology equipment. This role involves interacting with customers to ensure their service needs are met effectively.