Top Tech Jobs & Startup Jobs in Mexico

Own and grow a portfolio of customer accounts to achieve net revenue retention and expansion. Build account plans, identify upsell/cross-sell opportunities, negotiate renewals and price increases, forecast revenue, run quarterly business reviews, handle customer inquiries, and coordinate with internal teams to ensure customer success.

Sell transportation and logistics solutions by prospecting, closing new business, and expanding accounts. Manage a sales pipeline, negotiate pricing and agreements, collaborate with operations and carrier teams, and meet or exceed revenue targets across LTL, truckload, parcel, and managed logistics.

Manage community engagements on social media for gaming clients, respond to player queries, create content, and report on community growth.

Provide day-to-day sales and customer support for assigned accounts: respond to inquiries, manage quotes and orders, resolve pre/post-sales issues, coordinate internal teams and suppliers, handle contracts, returns, invoicing, shipping, and participate in customer/supplier calls to drive account actions and metrics.

Drive LATAM commercial growth by identifying and converting strategic partnership opportunities. Own end-to-end deal cycles, lead complex negotiations, manage RFIs/RFPs, coordinate cross-functional teams, ensure smooth handover and onboarding, and maintain forecasting and pipeline accuracy to maximize revenue and long-term partnership success.

Design, optimize, and scale personalized CRM flows and multichannel campaigns (email, push, in-app, SMS, WhatsApp). Execute campaigns, perform QA, segment users, track CRM metrics, analyze results (A/B tests, funnel, incrementality), document processes, and collaborate with data, product, design, and brand teams to improve engagement and retention.

Manage end-to-end partner renewals for a portfolio of channel and strategic partners, driving retention, forecasting pipeline, negotiating renewal terms, identifying at-risk accounts and expansion opportunities, collaborating cross-functionally, and maintaining renewal records in Salesforce.

Develop, maintain, and parallelize Playwright test suites for native iOS and Android driver apps. Execute manual regression tests, diagnose flaky tests, run BrowserStack/GitHub Actions pipelines, report results in TestRail, collaborate with cross-functional teams, track defects, and explore AI-powered testing to improve automation coverage and reliability.

Respond to inbound leads, qualify prospects, engage decision-makers in Spanish and English, present Keycafe's IoT SaaS value proposition, schedule qualified meetings for Account Executives, and meet or exceed monthly opportunity quotas.

Build and own HR function in Monterrey: create policies and SOPs; manage payroll, benefits, onboarding/offboarding, HRIS; ensure compliance with Mexican labor law; lead employee relations, investigations, and engagement; implement performance management, L&D, and reporting; partner with global and local leaders to support organizational scaling.