Top Tech Jobs & Startup Jobs in Tijuana

Deliver recurring operational and executive reports, analyze account performance and provider metrics, support business reviews and client presentations, maintain data accuracy, create dashboards, respond to reporting requests, and provide data-driven recommendations. The role partners with account management, operations, providers, and client stakeholders to identify risks, opportunities, process improvements, and account growth opportunities.

Own a portfolio of SMB hotel clients from trial through renewal, driving adoption, retention, expansion, and measurable commercial outcomes. Lead onboarding, performance reviews, training, risk management, renewals, and upsell opportunities. Use AI, automation, templates, and customer success systems to operate efficiently at scale. Partner with Sales, Product, and Marketing while maintaining accurate account data and reporting on conversion, retention, and revenue performance.

Manage and grow Discord and Telegram communities for a crypto casino and sportsbook. Responsibilities include community engagement, events, moderation, volunteer moderator management, announcements, user issue escalation, feedback collection, bot and channel administration, KPI reporting, and community-driven growth campaigns.

Own and grow strategic enterprise accounts in Mexico through renewals, upsells, and cross-sells. Build executive relationships, lead account planning, business reviews, success plans, expansions, and complex renewals. Serve as an Appdome platform expert, drive adoption, mentor CSMs, contribute to enablement, resolve escalations, and collaborate cross-functionally. Travel across Mexico and LATAM to meet customers and represent the company at industry events.

Processes agency-bill invoicing transactions for personal and commercial insurance accounts within Applied Systems Epic. Responsibilities include new business, renewals, endorsements, premium financing, invoice coding, activity management, documentation, quality control, and SOX compliance. The specialist coordinates with Servicers, resolves incomplete submissions, meets productivity and accuracy standards, and escalates complex billing issues when needed.

Lead analytics strategy for global performance marketing by analyzing paid media, digital advertising, and campaign performance. Deliver executive reporting, ROI and incrementality analyses, experimentation, SEM payback modeling, and actionable recommendations for resource allocation and growth. Connect marketing activity with Salesforce sales pipeline data and collaborate with Marketing, Growth, Product, Sales, and Customer Success leaders to influence strategy and improve acquisition, engagement, and retention.

Support accounting, billing, collections, accounts payable, and financial reporting. Reconcile accounts, prepare journal entries, review invoices and billable work, manage AR follow-ups, assist month- and year-end close, perform periodic billing audits, maintain SOPs, and identify automation and control improvements while collaborating with U.S. clients, vendors, and remote teams.

Drive new enterprise customer acquisition and expand named accounts by developing strategic account plans, acting as a trusted advisor, partnering with sales engineers and channel partners, managing a high-volume pipeline, and closing complex SaaS, cloud, and security deals.

Architects, delivers, and maintains AWS EKS platform infrastructure using Terraform, RDS, ingress controllers, and automated TLS. Establishes SLO/SLI and error-budget frameworks, improves production reliability, reduces operational toil, and builds OpenTelemetry pipelines. Provides technical architecture guidance, code reviews, reusable platform patterns, CI/CD tooling, runbooks, and incident remediation support in an autonomous cross-border consulting engagement.

Develop and execute Nuvei’s strategic partnerships strategy across Latin America. Manage existing partnerships, identify and onboard new platforms, technology providers, agencies, and other partners, and build executive-level relationships. Understand partner business models and opportunities, coordinate joint initiatives with internal teams, lead business reviews and go-to-market activities, and monitor market trends to support ecosystem growth and commercial objectives.