Top Tech Jobs & Startup Jobs in Tijuana

Build and ship full-stack web features from database and API through React and Next.js interfaces. Design Node.js backend services, APIs, authentication, integrations, and background jobs. Collaborate with product managers, designers, founders, and US clients; estimate work, manage trade-offs, deploy and monitor applications, and resolve production issues. Use AI coding tools while reviewing, testing, documenting, and owning production code.

Manage B2B client accounts, strengthen relationships, monitor satisfaction and account health, resolve complaints, coordinate placements, and identify upselling opportunities. Maintain CRM and account records, collaborate with recruitment and HR teams, support client retention and advocacy, and handle related administrative, reporting, training, and process-improvement activities.

Design and implement cloud security architecture, infrastructure-as-code safeguards, vulnerability and pipeline security, and penetration testing programs. Deploy and operate secure Azure infrastructure for internal security, IT, and AI tools; build observability pipelines, dashboards, and alerts. Partner with engineering, DevOps, IT, vendors, and security teams, while documenting procedures and supporting SOC 2 evidence collection.

Manage import and export compliance activities across Latin America for clinical research projects. Responsibilities include coordinating with customs brokers and logistics providers, maintaining regulatory documentation, preparing license applications, tracking license quantities and renewals, implementing compliance procedures, monitoring regulatory changes, and resolving operational issues with cross-functional stakeholders.

Leads the Cyber underwriting division by defining underwriting strategy, managing a team, reviewing referrals, curating profitable portfolios, and evaluating complex risks. Builds broker, client, and capacity-provider relationships; drives premium, quote, hit-ratio, and retention goals; oversees hiring, performance management, budgets, and underwriting authority. The role also contributes to product innovation, governance, and division-level initiatives while serving as a subject matter expert.

Build and review end-to-end product features while leading backend and platform architecture. Own data models, PostgreSQL schemas, migrations, third-party integrations, CI/CD, infrastructure, monitoring, security, privacy, and outage response. Collaborate across product, design, marketing, and data teams, and help develop AI-assisted coding workflows. This individual contributor role requires strong backend depth, startup production ownership, technical communication, and a willingness to solve varied problems across web and mobile surfaces.

Develops CX agents and leaders through personalized coaching, QA evaluations, mentorship, SMART action plans, calibrations, and workshops. Audits AI-based coaching outputs, analyzes root causes and data to identify performance gaps, and shares actionable insights with QA, training, and CX leadership teams. Supports continuous improvement initiatives aligned with customer experience goals such as NPS and CSAT improvement.

Source and develop data partnerships for AI training use cases. Translate customer needs into sourcing strategies, identify and qualify data providers, evaluate provenance and rights, coordinate diligence and samples, structure commercial agreements, and move partners through contracting, activation, and handoff. The role also builds scalable sourcing workflows, maintains partner pipelines, supports customer deals, and provides market intelligence across commercial, technical, legal, product, and operations teams.

Build and operate high-volume backend services using TypeScript and Node.js. Design distributed, event-driven, idempotent systems, resilient asynchronous workflows, and contract-driven APIs. Own features from technical discovery through production, navigate unfamiliar codebases, collaborate across backend, frontend, mobile, and platform teams, and use Claude Code or similar agentic tools to accelerate development, testing, refactoring, and debugging. Contribute to AWS and Terraform infrastructure and support product decisions with strong technical and business judgment.

Leads headquarters market research initiatives for Board priorities, translating direction into survey objectives, questionnaires, sampling plans, methodologies, and execution. Oversees recruitment, data collection, coding, validation, and quality control; analyzes findings and builds Google Sheets dashboards with clear metrics and trend context. Establishes scalable research workflows, improves survey operations, and identifies suitable AI automation opportunities while maintaining output review. Reports to the Chief of Staff.