Top Tech Jobs & Startup Jobs in the Philippines

The Senior Customer Service Officer will provide customer service and sales support for order management including shipment release and inventory management. This role includes managing customer master files, resolving discrepancies, and submitting customer surveys post-delivery. It requires excellent interpersonal and communication skills, as well as strong analytical and problem-solving abilities.

The Product Support Manager leads the regional Support Analysts team, ensuring exceptional customer service by managing case queues, mentoring team members, monitoring performance against KPIs, and collaborating with cross-functional teams. The role requires strong communication, problem-solving skills, and technical support experience with a focus on escalations, alongside fostering team growth through training and customer feedback integration.

The Strategy Coordinator will support the Advisory team by driving strategy and ensuring effective internal and external communication. Responsibilities include managing documentation, supporting cross-functional projects, conducting market analysis, generating reports, and managing confidential data and meetings.