Top Tech Jobs & Startup Jobs in Caloocan

Provide high-touch support to the Co-Founder by managing calendar and communications, tracking deliverables, preparing and reviewing documents, coordinating meetings, handling sensitive information, streamlining operations, and executing ad hoc initiatives (social media, team coordination) to ensure priorities and deadlines are met.

Verifies applicants’ employment, education, professional references, and licenses through outbound and inbound calls, internet research, and email communication. Completes client verification requests, interviews references, maintains accurate records, handles administrative tasks, and meets productivity and accuracy standards. The role requires strong communication, independent problem-solving, office experience, domestic background screening experience, technology proficiency, and the ability to work remotely in a phone-heavy environment.

Directs an inbound contact center program, overseeing client relationships, customer service operations, financial performance, staffing forecasts, reporting, employee development, and continuous improvement. Manages P&L, budgets, expense reduction, workflow, service metrics, and client initiatives. Leads hiring, training, performance management, retention, and employee relations while applying Six Sigma practices to improve efficiency, profitability, and customer outcomes.

Designs, develops, and maintains scalable Salesforce solutions using Apex, Lightning Web Components, Flows, Visualforce, and CPQ. Builds integrations, automation, pricing and quoting functionality, asynchronous jobs, and production-quality tests. Manages source-driven deployments and CI/CD releases, troubleshoots production issues, architects data and security solutions, and mentors Salesforce team members. The role also evaluates AI-assisted development and MCP tooling for Salesforce workflows.

Provides analytical support and consulting to clinical and business stakeholders and senior leaders. Queries internal and external data sources, develops dashboards using Tableau or Power BI, delivers actionable insights, and leads analytics initiatives from business case development through execution. Requires strong healthcare or insurance analytics knowledge, advanced communication skills, stakeholder collaboration, and the ability to deliver high-quality outputs under tight timelines.

Own the full-cycle recruiting process for US-based Senior and Director-level roles, including sourcing, screening, outreach, scheduling, candidate communication, hiring manager partnership, and offer management. Use AI tools and recruiting automations to improve efficiency, maintain ATS records, manage multiple pipelines, and report recruiting metrics. This is a remote, Philippines-based contractual role requiring significant overlap with US business hours.

Conduct customer calls and email reviews for AML and Know Your Customer cases, including transaction refund requests. Validate customer information and supporting documents, assess compliance requirements, make informed decisions, communicate outcomes, and follow up on previously reviewed cases. The role requires English and Spanish proficiency, strong analytical and attention-to-detail skills, customer service professionalism, and availability for night shifts and weekends.

The QA Analyst creates and documents test plans, tests application changes and integrations, identifies and tracks defects in JIRA, monitors resolutions, and recommends quality and user-experience improvements. The role collaborates with business analysts, developers, Salesforce administrators, and stakeholders in an Agile development environment, participating in planning ceremonies and reviewing requirements and acceptance criteria.

Own the full B2C sales cycle through inbound, outbound, and follow-up calls. Qualify prospective learners, understand career goals, recommend suitable education programs, overcome objections, close enrollments, manage pipelines, meet revenue targets, respond within SLAs, and review calls for quality improvement. The role requires consultative telesales expertise, strong English communication, resilience, analytical reasoning, and consistent performance in a KPI-driven environment.

Manages assigned corporate HMO accounts to strengthen relationships, improve satisfaction, retain clients, support renewals, resolve service issues, and identify account growth opportunities. Coordinates with internal teams including claims, billing, medical services, operations, finance, legal, and provider management. Tracks account performance, utilization, service levels, renewal risks, and client engagement while ensuring compliance and presenting recommendations to stakeholders.

Leads the Campaign Administration Team in monitoring and optimizing voice, SMS, email, chat, IVC, and IVR campaigns. Responsibilities include managing targeting lists, pacing, callbacks, redial logic, campaign metrics, list exhaustion, dialing forecasts, campaign leakage, and operational adjustments. The role coordinates with Operations, IT, Helpdesk, Mission Control, clients, and vendors, supports troubleshooting, analyzes contact data, and recommends improvements to campaign performance.