Assistant Manager/Manager, Expense Operations

GoGlobal is seeking an Assistant Manager/Manager for our Expense Operations team to oversee the end-to-end expense process. In this role, you will not only ensure all expense information is complete before payments are made, but also manage the overall expenses database and drive continuous improvements in expense operations. You will work closely with team members and liaise with other departments, such as IT, to ensure systems are integrated and effective. The ideal candidate should be detail-oriented, efficient, and comfortable with numbers, while also capable of optimizing processes and setting policies to ensure effectiveness and efficiency in operations. Strong communication skills in English are essential.

Roles and Responsibilities:

• Manage and own the expenses database to ensure completeness, accuracy, and compliance with local regulations and company policies.
• Verify expenses across multiple currencies, ensuring accuracy and compliance with policies.
• Analyze and continuously improve expense processes, identifying areas for operational efficiency and implementing solutions.
• Set and maintain global policies for the expense management process to ensure effectiveness and adherence to best practices.
• Liaise with the IT team to ensure that all systems are linked, addressing any gaps and updating system settings as needed for smooth expense operations.
• Manage prepaid card systems, including user and card setup, downloading reports, raising invoices, and handling card recharges.
• Check receipts for prepaid card transactions to ensure compliance with company policies.
• Liaise with other teams to communicate and follow up on rejected or postponed payments, ensuring any missing information is gathered in time.
• Undertake other ad-hoc tasks/projects, as assigned, to support the wider team.

• A minimum of a Bachelor’s degree with at least 8 years’ experience in expense operations.
• At least 3+ years in an operational supervisory role.
• Background in finance or accounting will be an advantage.
• Proficiency with expense management systems (e.g. Zoho) and MS Excel.
• Strong attention to detail and process driven.
• Proven ability to liaise with cross-functional teams and drive process improvements.

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions! We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures. This gives us the flexibility to quickly adapt to market changes and seize unique opportunities. Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance. Without expectations from external investors, we have the freedom to chart our own course and our success. Winning in our own way is what drives us.

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach. With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback. We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
• We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
• We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
• We are the underdog: We think it’s more fun to be a pirate than to be in the navy.

What we offer 

• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
• Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance 
• Remote work: Embrace flexibility with our remote work environment 
• Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. 
• Wifi: Get your home wifi costs covered, ensuring you are always connected. 
• Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

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Follow these tips to safeguard your personal information:

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