Top Tech Jobs & Startup Jobs in Brazil

Act as primary client contact handling inquiries via email, chat, and phone within SLAs. Diagnose and resolve client issues, liaise with internal teams for complex cases, maintain product knowledge, update documentation, and provide feedback to improve service and retention.

Handle inbound customer and internal telephone inquiries about deposit and loan accounts, account maintenance, debit card actions, and online/mobile banking. Detect fraud, provide accurate product and operational information, generate written correspondence, make occasional outbound calls, refer account openings to bankers, support training, and act as shift lead when needed.

Provide customer-focused support to FORM platform users: respond to inquiries, create and manage tickets, troubleshoot issues, escalate complex cases, document recurring problems, and collaborate cross-functionally to improve support workflows and knowledge base.

Design and build responsive React frontends and scalable Node/Express backends. Implement search and ETL pipelines, integrate data sources on AWS, translate Figma designs into reusable UI components, optimize performance, collaborate in Agile teams, and engage with clients for requirements and demos.

Edit long-form videos to shape storytelling using video, audio, graphics, subtitles, and animated titles. Maintain media/version control, use licensed assets, meet deadlines, apply new techniques, and collaborate with global teams.

Design, build, and evolve high-quality web applications with a focus on performance, maintainability, accessibility, and scalability. Serve in a client-facing role delivering front-end solutions, influencing technical direction, and promoting consistent engineering practices across engagements. Collaborate with cross-functional teams and work across front-end, back-end, testing, and data layers.

Lead SAP Order-to-Cash (OTC) functional design and delivery: gather and shape global/country requirements, perform Fit/Gap analysis, design solutions, prepare functional specs and test scripts (OQ/PQ), support data migration, cutover, deployments and hypercare, and act as SPOC for Customer Master Data and commercial stakeholders.

Lead and scale paid acquisition channels, run high-velocity creative and audience tests, analyze performance (CPA/ROAS/LTV) using GA4/Voluum, optimize funnels and landing pages, build reporting and automation, and manage media partnerships to achieve aggressive growth targets.

Support account delivery using AI-enabled workflows and structured systems. Translate client requests and Account Manager direction into clear tasks, track stakeholders, decisions and follow-ups, maintain Airtable/work systems, draft client-ready updates, coordinate stakeholders, and continuously improve processes and AI-driven workflows.

Lead mixed-methods social research to understand public opinion and political attitudes. Design and run qualitative and quantitative studies, audience segmentation, and MEL frameworks. Manage data collection, vendors, analysis, and reporting; translate findings into strategic recommendations, visualizations, and stakeholder-facing products. Own multiple research projects end-to-end to inform policy and social-impact initiatives.