Account Manager - South America

Posted 5 Days Ago
Be an Early Applicant
São Paulo, BRA
Hybrid
Mid level
Marketing Tech • Software • Travel
The Role
Manage and grow complex travel-partner accounts across South America. Responsibilities include building relationships, leading account growth initiatives, pitching new opportunities, negotiating commissions, resolving technical and supplier issues, analyzing performance, reporting insights, and representing the company at regional events. The role requires strong sales or account management experience, English plus Portuguese or Spanish fluency, data analysis skills, stakeholder management, and willingness to visit partners.
Summary Generated by Built In
Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. 

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

Be a founding member of our São Paulo team. We’re opening our new office in January and need an Account Manager to grow our existing partnerships. You’ll build strong relationships with the partners who bring the best experiences in South America to travelers worldwide, and help shape our expansion.

Your mission
  • Build and maintain strong, long-lasting relationships with our existing accounts, with a focus on larger, more complex partners.
  • Identify and lead growth initiatives with your top accounts, from idea generation and implementation to project management, success tracking, and reporting, working with cross-functional partners where needed.
  • Pitch and win defined opportunities, such as bringing new activities online, increasing availability, and negotiating commission increases.
  • Resolve technical, customer, and supplier issues independently, including keeping cancellation rates low and troubleshooting connectivity problems.
  • Review activity performance, share regular reports and insights, and proactively suggest improvements to make your accounts successful.
  • Represent GetYourGuide at regional events and conferences, and visit local partners in your market.
Your toolkit
  • 3+ years of experience in Sales or Account Management, with a proven track record of managing large, complex accounts and exceeding targets.
  • Fluent in English and at least one of Portuguese or Spanish. Trilingual (English, Portuguese, and Spanish) is a big plus.
  • Travel tech or OTA industry experience is a plus.
  • Resilient, hungry for success, and motivated by ambitious sales targets, always raising the bar for yourself.
  • Excellent relationship-building and stakeholder management skills, with the ability to influence decision-makers across functions.
  • Strong problem-solving skills, using data to prioritize actions and inform decisions.
  • Strong in data analysis and reporting.
  • An excellent communicator who adapts your approach to diverse audiences for maximum impact.
  • A team player who shares best practices and lifts the team to new heights.
Extras that give you an edge
  • You’re energized by AI: you make time to experiment, build intuition through hands-on trials, and translate discoveries into practical improvements in how you work.
How we’ll make your career journey extraordinary
  • Annual personal growth budget and mentorship programs for continuous learning and development
  • Work from anywhere in the world for 30 days per year
  • A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time. 
  • Opportunities to collaborate and socialize  with a quarterly team event budget 
  • Access to leading AI tools plus the resources and budget to get the most out of them
  • Monthly transportation and fitness budget
  • Discounts for you, your friends, and family on GetYourGuide activities
  • Language reimbursement program
  • Health and wellness benefits

And more…

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. 


#LI-Hybrid

 

Skills Required

  • 3+ years of experience in sales or account management
  • Proven record of managing large, complex accounts and exceeding targets
  • Fluent English and Portuguese or Spanish
  • Travel technology or online travel agency experience
  • Strong relationship-building and stakeholder management skills
  • Strong problem-solving skills
  • Strong data analysis and reporting skills
  • Excellent communication skills and ability to adapt to diverse audiences
  • Team-oriented approach and willingness to share best practices
  • Resilience, ambition, and motivation to achieve sales targets
  • Trilingual English, Portuguese, and Spanish proficiency
  • Hands-on experimentation with AI tools
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The Company
HQ: Berlin
1,063 Employees
Year Founded: 2009

What We Do

GetYourGuide is a leading global online marketplace to discover and book experiences worth traveling for. Travelers can use GetYourGuide to find things to do in more than 11,000 cities, including tours from local experts, exclusive access to must-see attractions, as well as immersive bucket-list experiences through its Originals by GetYourGuide offering. Since being founded, the GetYourGuide platform has sold 150 million tickets from 30,000 supply partners who leverage GetYourGuide’s easy-to-use platform to grow their businesses. If you share our passion and would like to join our team, check out our open positions at careers.getyourguide.com or take a look behind the scenes of GetYourGuide on our blog: inside.getyourguide.com.

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