Top Remote Jobs in Sao Paulo

Develop and manage digital fundraising campaigns across LinkedIn and Google Ad Grants, including audience targeting, creative testing, SEO, landing page optimization, conversion tracking, reporting, and performance optimization. The consultant will align paid media and organic search strategies with fundraising goals, monitor donor journeys and campaign efficiency, ensure Google Ad Grant compliance, and recommend website and content improvements to increase reach, engagement, and donations.

Manages delinquent customer accounts, prioritizes collection actions, negotiates payment plans, monitors payment promises and overdue titles, and oversees internal, outsourced, and legal collection activities. Prepares accounts-receivable and recovery metrics such as aging, DSO, recovery rate, bad debt, and write-offs. Improves collection processes, controls, dashboards, and ERP or Salesforce automation while supporting portfolio prioritization, mentoring junior staff, and collaborating with Finance, Sales, Customer Service, Legal, and Accounting.

Design and optimise Snowflake architectures and customer data foundations to support segmentation, personalisation, and audience activation. Build pipelines and reverse-ETL flows to Braze, Hightouch, and CDPs, implement identity resolution and consent frameworks, ensure data quality and governance, and collaborate with CRM, analytics, and marketing teams to enable multi-channel customer engagement and scalable customer 360 solutions.

Principal Platform Engineer responsible for architecting and building AI-enabled cloud infrastructure, primarily on AWS with Azure support. The role focuses on agentic AI platforms, cloud account and environment design, SDN micro-segmentation, centralized policy control planes, and Infrastructure as Code using OpenTofu, Terramate, Ansible, and GitHub Actions. Responsibilities also include architecture leadership, software design, requirements and release management, risk assessment, technical standards, audits, and cross-functional leadership.

Administer employee benefit programs, including enrollment, life events, eligibility changes, and open enrollment. Respond to employee inquiries, process benefits transactions in HR systems, coordinate with vendors, resolve cases, maintain documentation, and identify process improvement opportunities. The role requires accurate handling of confidential employee data, policy interpretation, and fluent English, Portuguese, and Spanish.

Own AI agent deployments and outcomes for strategic accounts, drive automation and resolution rates, advise enterprise CX leaders, design evaluation systems, and turn deployment insights into scalable platform capabilities. Lead launches from testing through general availability, including demos, enablement, and sales collaboration. Diagnose technical, operational, and stakeholder challenges while shaping AI-powered customer experience products.

Build and deploy production-grade agentic AI and machine learning systems, including scalable backend services, data pipelines, RAG applications, and cloud infrastructure. Collaborate with ML engineers, data scientists, and clients to discover use cases, develop AI-powered products, optimize platform performance, and support deployments. The role also involves MLOps, model monitoring and versioning, automated testing, infrastructure management, research and development, and direct client engagement.

Supports daily HR Services operations, including monthly time and attendance processing, platform administration, employee and manager assistance, data entry, record maintenance, reporting, documentation, policy compliance, and process improvement. The role requires strong organization, communication, analytical skills, attention to detail, technology adaptability, and a customer-focused approach in a hybrid office environment.

Leads Customer Order Management teams serving assigned accounts or regions. Plans staffing and workflows, monitors performance, handles escalated customer inquiries, coordinates cross-functional issue resolution, develops process guidance, tracks improvement initiatives, manages reporting and metrics, and supports continuous improvement projects. Ensures customer service excellence, accurate order information, effective use of departmental systems and procedures, and timely resolution of recurring order management issues.

Supports daily HR Services operations, including monthly time and attendance processing, platform administration, employee and manager support, data entry, record maintenance, reporting, documentation, policy compliance, and process improvement. The role assists with troubleshooting HR systems, manages multiple priorities, and contributes to employee satisfaction in a hybrid office environment.