Top Remote Jobs in Mexico City

Lead and coach a technical support team delivering SaaS support for integrations, APIs, SSO/SCIM, and cloud environments. Manage operations, escalations, SLAs, cross-functional partnerships, process improvement, hiring, and enablement to improve customer outcomes and supportability.

Coordinate certification projects from scope definition through closure, manage client communication, schedule and oversee lab testing, prepare reports and documentation, resolve technical and administrative issues, and support continuous improvement of project processes.

Lead intercompany product strategy for agentic financial operations: define roadmap for continuous matching, netting, settlement, and eliminations; set AI-native and human-in-the-loop policies; drive cross-functional execution, business cases, and customer early-access; mentor PMs and ensure operational excellence.

Lead planning, development and execution of mid-to-large capital automation projects. Define technical solutions, develop capital budgets and cash flow, implement engineering standards and best practices, manage multiple project executions, and lead engineering resources while ensuring quality, safety and environmental compliance.

Design, build, and operate high-throughput backend services powering AI agent orchestration, connector integrations, and real-time data pipelines. Collaborate with ML, product, and front-end teams to ship AI-powered features, evolve infrastructure as code for high availability, mentor junior engineers, and contribute to documentation, testing, and reliability across the Superhuman product suite.

Drive mid-market territory sales in LATAM: develop and execute territory/account plans, build pipeline with channel partners, prospect and acquire new accounts, negotiate contracts, expand existing accounts, and articulate Cloudflare value propositions to technical and non-technical buyers to achieve revenue targets.

Designs and delivers onboarding, training, coaching, and enablement materials for global Business Development. Improves prospecting, qualification, meeting conversion, and pipeline via content, systems (Highspot, Attention), change management, and performance measurement.

Design, build, and maintain automated test frameworks and CI/CD test gates for Commerce's Salesforce org. Author test strategies, create Apex and UI/API tests, manage test data, triage defects, report quality metrics, and partner with developers to raise organizational quality.

Execute comprehensive test cases and document defects to ensure data pipeline and reporting accuracy. Query and analyze complex datasets, perform root-cause analysis on anomalies, and improve QA documentation, SOPs, and testing frameworks while communicating issues to cross-functional stakeholders.

Lead high-complexity data science initiatives improving search ranking, retrieval, relevance, and evaluation. Develop and deploy production machine-learning and NLP solutions, investigate LLM-based ranking features, optimize SQL queries, and work with sparse privacy-preserving data. Define strategies for ambiguous problems, guide other data scientists, collaborate with product teams, and own projects from scoping through production.