Top Tech Jobs & Startup Jobs in Mexico City

Plans and manages complex internal IT projects from initiation through delivery and closure, including network, server, software, and PC deployments. Coordinates cross-functional teams, vendors, resources, schedules, budgets, risks, testing, documentation, training, change control, and stakeholder communications. Tracks milestones and KPIs, provides executive updates, resolves issues, improves processes, and evaluates post-project results.

Own customer retention and payment recovery by managing refund requests, negotiating alternatives, recovering overdue installment payments, and reducing chargebacks. Analyze retention and billing metrics, improve workflows and communication scripts, handle escalated cases, and collaborate with Sales, Billing, Finance, Legal, Product, and Customer Success. The role also supports coaching retention staff and implementing process improvements that increase retained revenue and customer loyalty.

Leads global sales operations and excellence strategy, governance, forecasting, pipeline management, CRM adoption, analytics, territory planning, quota setting, and incentive design. Partners with regional leaders to standardize processes while supporting local execution. Assesses sales capabilities, identifies skill gaps, and oversees targeted training and development programs. Coordinates cross-functional initiatives with Finance, Marketing, and HR to improve sales performance, operational efficiency, customer experience, and measurable business results.

Manages supplier contract processes and provides legal support for the FAB/ATP sourcing category. Responsibilities include contract drafting, negotiation support, risk assessment, compliance, audit readiness, claim management, template and process development, contract tracking, and collaboration with sourcing, legal, compliance, suppliers, and category teams.

Manage B2B client relationships, onboarding, adoption, retention, renewals, and customer satisfaction. Track customer health metrics, proactively resolve issues, identify cross-sell opportunities, and collaborate with Sales, Support, Product, and Engineering. Represent customer needs to Product teams, configure solutions, improve internal processes, and contribute to the growth of the Customer Success function.

Defines technical vision and roadmaps, analyzes complex business requirements, and designs scalable, secure, cost-effective architectures. Integrates cloud and emerging technologies, leads technical presentations, documents solutions, collaborates with development teams, identifies optimization opportunities, and mentors solution architects. The role focuses on enterprise integrations, customer data platforms, microservices, containerization, automation, security, compliance, and stakeholder alignment.

Lead the vision, strategy, and execution of Oyster’s Employer of Record product across onboarding, payroll, benefits, compliance, and offboarding. Manage and develop a multi-layered product organization, prioritize complex initiatives, and partner with Engineering, Design, Legal, Finance, and Operations. Drive AI-powered automation, scalable workflows, measurable business outcomes, and product quality across a regulated global employment platform.

Quality Engineer responsible for designing and maintaining test plans, regression suites, automation frameworks, and end-to-end tests for a multi-tenant warehouse management platform. The role validates APIs, database behavior, warehouse workflows, module interdependencies, and tenant isolation. Responsibilities include risk-based testing, defect investigation, root cause analysis, test documentation, process improvement, and collaboration with developers, product managers, support teams, and stakeholders in an Agile environment.

Leads technical sales audits and RFPs for performance marketing services, translating account-level findings into commercially relevant recommendations. Presents technical strategies to senior client stakeholders, coordinates sales, media, creative, strategy, and data contributors, and owns audit quality, standards, workflows, and training. Supports new-business acquisition and expansion within existing accounts through proactive performance audits and evidence-based growth opportunities.

Leads Chinese Business Development across multiple countries or a regional sub-region, owning strategic accounts and managing District/Country CBDM performance. Sets targets, develops pipelines, drives revenue growth, builds customer relationships, handles escalations, and partners with internal teams to deliver logistics solutions. Responsibilities include hiring, coaching, performance management, reporting, account forecasting, process improvement, and developing a repeatable business development model across China- and Taiwan-focused customer corridors.