Senior Product Operations Manager

Posted Yesterday
Easy Apply
Be an Early Applicant
Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Unlock the potential of the physical economy.
The Role
Own Product Operations governance, planning rhythms, development lifecycle processes, launch readiness, onboarding, tooling, documentation, and automation. Partner cross-functionally with Product, Engineering, Design, TPMs, Marketing, Finance, and Enablement to improve product execution. Lead strategic initiatives, build scalable self-service workflows, and coordinate global stakeholders, milestones, and dependencies.
Summary Generated by Built In

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role: 

The fundamental goal of Product Operations is to help our Product organization build and ship the best products to move our business forward. Our centralized Product Operations team owns the operating system that surrounds product work: the processes, tooling, standards, automation, and visibility that let Product Managers focus on delivering outcomes for customers.

We are looking for a talented Senior Product Operations Manager to help shape two core areas of that operating system: our Product Governance and Product Development Lifecycle. You will help build a standardized, scalable lifecycle that gives teams a shared source of truth from discovery through launch and post-launch. You’ll also build the internal rhythms, resources, and tools that keep Product coordinated and moving forward. We use AI and automation wherever they can reduce manual work, and you will play a key role in designing scalable, self-serve solutions in place of manual support.

You will work closely with Product Managers, Engineering, Design, TPMs, Product leadership, Enablement, Lifecycle Marketing, and Finance. You will also lead high-impact, cross-functional special projects that are prioritized through our centralized intake process.

In return, you’ll gain visibility across the organization and be a key voice in shaping how Product operates at one of the most exciting companies in the industry.

What You’ll Do: 

  • Run the operating rhythm for the Product org, including coordinating the product planning process, Monthly Business Reviews, team meetings, and action-item tracking.
  • Build and maintain a task-based onboarding path for new PMs, along with a managed resource hub for the Product org.
  • Govern the Product tool stack. This includes managing permissions and licenses, standardizing access requests, and running recurring usage and billing reviews.
  • Identify manual work across the Product org and replace it with AI-assisted automation, templates, and self-serve tools.
  • Help define, document, and evolve the product development lifecycle, including stage gates, exit criteria, and the cross-functional operating model that moves work from discovery through launch and post-launch.
  • Build and improve launch readiness workflows, including the automation of cross-team work.
  • Build the playbooks for New Product Introductions and betas so PM-owned launches are consistent, repeatable, and self-serve.
  • Support the International Product team by leading special projects, coordinating stakeholders, milestones, and dependencies across the business.

What We’re Looking For: 

  • 6+ years of experience organizing strategic initiatives or operations for technical or Product organizations.
  • Proven track record of designing, implementing, and scaling processes that improve team efficiency.
  • Familiarity with product development lifecycles, stage-gate processes, and launch readiness in a software and/or hardware environment.
  • Experience owning internal tools, systems, and documentation for a team or organization, with comfort learning new platforms quickly.
  • An automation-first mindset, with hands-on experience using AI tools, workflows, or no-code automation to eliminate manual work.
  • Strong analytical skills, with experience using data to drive decisions. Proficiency in SQL or BI tools is a plus.
  • Detail-oriented, with exceptional written and verbal communication skills and the ability to tailor messages for PMs, engineers, and leadership.
  • Proven experience driving projects end-to-end and fostering collaboration across organizations at all levels.
  • A self-starter who is comfortable with ambiguity and works independently without day-to-day direction.
  • Experience working effectively with distributed, global teams. 
  • Fluency in both English and Spanish is required for this role

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

Regarding US-based roles, depending on your role and primary work location, Motive Technologies, Inc. (“Employer”) discloses candidates may be required to execute a non-compete covenant with the Employer. This requirement does not apply to lawyers, interns, or employees working in CA, MN, MT, ND, OK, or where otherwise prohibited by law.

Non-compete covenant terms in all other jurisdictions will be subject to the applicable statutory requirements, including but not limited to, procedures, industry related prohibitions, or salary and compensation thresholds.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Skills Required

  • 6+ years of experience organizing strategic initiatives or operations for technical or product organizations
  • Experience designing, implementing, and scaling processes that improve team efficiency
  • Familiarity with product development lifecycles, stage-gate processes, and launch readiness in software or hardware environments
  • Experience owning internal tools, systems, and documentation for a team or organization
  • Hands-on experience using AI tools, workflows, or no-code automation to eliminate manual work
  • Strong analytical skills and experience using data to drive decisions
  • Proficiency in SQL or BI tools
  • Exceptional written and verbal communication skills
  • Experience driving projects end-to-end and fostering cross-organizational collaboration
  • Ability to work independently in ambiguous environments
  • Experience working effectively with distributed, global teams
  • Fluency in English and Spanish
  • Authorization to receive and access commodities and technologies controlled under U.S. Export Administration Regulations

What the Team is Saying

Laura
Valerie
Angie
Brad
Breanna
Greg
Elle
Elle
Jessica Demarest

Motive Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage includes medical, dental, vision, life insurance, and free mental-health support for U.S. employees. Feedback suggests the offering is broad and accessible, with multiple plan options noted.
  • Leave & Time Off Breadth — Vacation, sick leave, local holidays, and enhanced parental leave are emphasized, and PTO is often described as generous or flexible. Feedback suggests many teams can utilize time off, though experiences may vary by department.
  • Flexible Benefits — Work arrangements span fully remote, hybrid, or in-office, with a work-from-home stipend for fully remote employees. Feedback suggests flexibility is a notable perk that supports work-life balance.

Motive Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
4,000 Employees
Year Founded: 2013

What We Do

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. Visit gomotive.com to learn more.

Why Work With Us

We work hard, with humility and we see our efforts rewarded in tangible ways every day. At Motive, you’ll have the chance to make a difference for the drivers who keep our world moving. We trust each other to do great work because together we can achieve collective goals that reach beyond the physical economy.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Motive Offices

Remote Workspace

Employees work remotely.

Typical time on-site: None
HQSan Francisco, CA
Company Office Image
MX
GB
Austin, TX
Bengaluru, IN
Buffalo, NY
Nashville, TN
Taipei City, Taiwan
Vancouver, BC
Learn more

Similar Jobs

Motive Logo Motive

Sales Engineer

Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Easy Apply
In-Office
Mexico City, Cuauhtémoc, Mexico City, MEX
4000 Employees

Motive Logo Motive

Senior Analytics Engineer

Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Easy Apply
In-Office
Mexico City, Cuauhtémoc, Mexico City, MEX
4000 Employees

Motive Logo Motive

Senior Regional Partnership Manager

Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Easy Apply
In-Office
Mexico City, Cuauhtémoc, Mexico City, MEX
4000 Employees

Motive Logo Motive

Consultant

Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Easy Apply
In-Office
Mexico City, Cuauhtémoc, Mexico City, MEX
4000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account