Top Tech Jobs & Startup Jobs in Leon

Maintain and improve the Quality Management System, manage document control and change management, plan and support internal/external/customer audits, lead corrective/preventive actions, coordinate management review, deliver QMS training, ensure ISO compliance, and drive continuous improvement projects.

Provide frontline operational support to the Sales team by resolving blockers, maintaining CRM data quality, assisting with reports and dashboards, monitoring sales metrics, and supporting sales systems and tooling. Help troubleshoot issues, escalate complex problems, and ensure accurate records for contracts, opportunities, and reporting.

Lead and govern Felix's visual identity across marketing and product. Manage and mentor designers, evolve brand guidelines, produce multi-channel creative assets, and align brand with product design while enabling scalable systems and rapid performance-driven execution.

Serve as front-line technical support for developers: debug and ship scoped fixes, improve automation and AI support, create guides, advocate customer needs, and scale support processes to reduce recurring tickets.

Provide 24/7 frontline support for luxury travel advisors: handle inbound calls/emails, manage and modify hotel and air reservations, coordinate concierge services, resolve in-travel emergencies independently, use Amadeus/internal booking systems, and ensure financial and accounting accuracy while delivering elite service to high-net-worth clients.

Designs end-to-end Salesforce solutions across Commercial and Services: produces technical designs, data models, integration specs, and ADRs; evaluates platform approaches; ensures scalable, secure integrations (SnapLogic, SAP); enables Agile delivery by decomposing work, defining acceptance criteria, and validating implementations; designs AI agent and Data Cloud solutions with responsible-AI guardrails; advises stakeholders and builds architecture repositories.

Lead execution and architecture of multi-channel CRM programs in Braze for both consumers and shop owners. Build and maintain Canvas flows, segmentation, subscription logic, and message personalization using HTML/CSS/Liquid. Collaborate with data and engineering to enable automation, run campaign QA, and apply incrementality methods (holdouts/control logic).

Sell and promote eTeacher Group's online courses via phone and email. Qualify prospects, use closing techniques, handle objections, build and maintain customer relationships, meet quotas, and continuously improve sales skills while working remotely with required home-office setup and shift availability.

Support and maintain quality assurance protocols for manufacturing: inspect, test, investigate non-conformances, monitor quality metrics, create data-driven reports, mentor technicians, and contribute to continuous improvement and project teams.

Lead and coach a team of 5 Dedicated CSMs across the Americas to drive retention, expansion, and net revenue outcomes for high-value accounts. Establish operating rhythms, capacity planning, early-warning systems for at-risk accounts, and cross-functional escalation management. Champion AI-assisted workflows and data-driven playbooks to scale account monitoring and drive operational efficiency while influencing Product, Sales, and Operations with voice-of-customer insights.