Top Tech Jobs & Startup Jobs in Barcelona

Lead and transform the Customer Success function into a commercially‑focused, scalable operation. Build account tiers, playbooks, handoffs, coaching, metrics, and enablement to drive adoption, renewal, and expansion while personally supporting top accounts and coaching the CSM team.

Lead and grow a small UX design and research function, set strategic vision and standards, advocate for design at leadership level, raise design maturity, enable AI in workflows, coach and develop designers and researchers, and establish scalable systems like design systems and playbooks.

The Engineering Manager will lead the Forward Deployed Engineers, manage deployments of North platform, optimize performance, and ensure customer success while collaborating with Product and Sales teams.

As a Senior Solutions Consultant at Zendesk, you will lead customer engagements, architect AI-driven solutions, and measure their impact. You'll work closely with various teams to align customer needs with product capabilities, drive adoption of AI, and provide strategic insights for enhancing customer experience.

The Principal Statistical Programmer will generate specifications and datasets, develop and validate SAS/R programs, oversee CRO deliverables, and ensure compliance with regulations for clinical studies.

Manage a portfolio of Enterprise customers across Europe and APAC to drive retention and growth. Lead onboarding, act as trusted advisor, analyze metrics and NPS to anticipate risks, collaborate cross-functionally for renewals and expansion, and drive product adoption and customer advocacy.

Own the end-to-end major incident lifecycle: act as incident commander for Sev-1 events, improve MTTR and on-call practices, run blameless postmortems, drive reliability metrics and roadmaps, manage incident communications and status updates, and define incident operating models, runbooks, and severity frameworks.

Own and architect the data layer for payment and AI-agent platforms: administer and optimize PostgreSQL databases, design backup/recovery and DR strategies, automate provisioning with Terraform, execute data migrations, build monitoring and alerts, mentor engineers, and drive performance, scalability, security, and high availability for production systems on AWS.

Lead the IT function for a remote-first agency, building infrastructure, security posture, and compliance systems while managing tools and vendor relationships for 200 staff across multiple agencies.

Join the Billing team to build Billing v2: implement automated payment-recovery emails, develop a Billing Dashboard, split payment-retry into a separate service with a clean API, and create a new Coupons service. Work on testing and collaborate with product, senior engineers, QA, and analysts to support subscriptions, billing, and revenue features.

The Product Manager will own backend products in payments, drive execution, lead cross-functional teams, prioritize tasks, and define success metrics while ensuring quality delivery.

Manage full-cycle sales for SMB leads: prospect, qualify, demo, negotiate, and close deals. Meet monthly quotas, track pipeline in CRM, collaborate with Marketing and Customer Success for smooth handoffs, and maintain activity and closing metrics.