Top Operations Management Jobs in Madrid

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Own the Customer Operations product domain, including internal systems and tooling for configuration, incident handling, fulfillment tracking, and customer support efficiency. Drive fulfillment rates, reduce incidents and cost-to-serve, manage priorities and trade-offs, and own measurable business outcomes and P&L impact. Partner closely with engineering on technically complex products while shaping Nuitee’s growing product organization.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Own and optimize the B2B SaaS go-to-market systems, including Salesforce, HubSpot, and connected automation tools. Build workflows, integrations, funnel reporting, pipeline models, and forecasting processes while maintaining CRM data quality and governance. Partner with Sales, Marketing, Customer Success, and Finance to align systems and cross-functional initiatives. Explore AI-assisted automation and improve revenue processes through technical, hands-on solutions.

Supports global Sales and GTM teams by designing territories and segmentation models, managing forecasting, pipeline inspection, quotas, compensation, fiscal planning, and sales technology systems. The role leads cross-functional projects, documents requirements, improves sales processes, maintains data integrity, manages vendors, and provides analytical insights to leadership across EMEA and APAC.

Own marketing execution and measurement across two brands. Publish and adapt approved content across social, podcast, and video channels; manage launches, community responses, awards submissions, production tracking, QA, HubSpot data hygiene, dashboards, and recurring reports. Maintain marketing systems and automate repeatable workflows with AI while ensuring links, tracking, assets, and schedules are accurate.

Own the email channel’s revenue contribution, lifecycle and retention strategy, attribution, segmentation, dashboards, deliverability, and automated journeys across multiple SaaS products. Lead churn-prevention and win-back programs, collaborate with Product and Data teams, use behavioral and predictive data for personalization, and manage three email marketing specialists.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.