Top Operations Management Jobs in Madrid

Lead a ~15-person team across Onboarding, Loading, and Connectivity to scale supplier onboarding, ensure data quality, resolve connectivity issues, define SOPs/SLAs/KPIs, build reporting and dashboards, forecast capacity, and automate manual workflows to support rapid growth and cross-functional coordination between engineering, product, and commercial teams.

Own end-to-end Shopify store operations and customer experience. Manage customer inquiries, refunds, reships, order flow (Shopify, Base, Amazon MCF), fulfillment coordination, site audits, SOPs, automations (Shopify Flow, AI), reporting (CAC, LTV), and compliance to ensure accurate messaging and timely delivery.

Support the SVP of Sales & Partnerships by building commercial operations: prepare proposals, RFPs, and meeting materials; coordinate inputs; track next steps; organize templates and case studies; use CRM data, reporting, and AI tools to speed research and drafting; ensure commercial work is prepared, organised, and moving forward.

Manage HRIS, ATS, and people operations systems, ensuring global HR compliance, and coordinating payroll. Oversee the employee lifecycle between onboarding and offboarding.

Lead Growth forecasting, planning, and operating cadence; allocate budget across regions/channels using CAC/LTV and ROI; partner with Data, Finance, Product and Brand to translate analytics into decisions; run regional deep dives, scenario planning, and cross-functional projects to improve growth efficiency and execution.

The International Tax Operations Manager will define, scale, and operationalize global tax filing capabilities, focusing on identifying requirements, triaging issues, and collaborating with teams to build automated solutions.

The Product Operations Manager drives clarity and efficiency across product teams by leveraging data insights, aligning cross-functional operations, and enhancing processes for product launches.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

The AML Operations Manager will oversee AML and CTF operational controls, ensuring compliance with regulations and effective transaction monitoring across global hospitality operations.

As the Senior Strategy & Operations Manager, you'll collaborate with the SVP, streamline operations, improve decision-making, and ensure cross-functional alignment in a high-growth startup.

As a Strategy & Ops Manager, you'll tackle complex business challenges, drive data-driven insights, and coordinate multi-functional teams to achieve strategic goals in the FinTech sector.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

The Product Operations Manager drives operational excellence across product squads, optimising delivery processes and facilitating high-quality product launches while maintaining alignment with strategic priorities.

Lead and scale a global People Services function, modernizing HR technology and processes through AI and automation, driving service delivery standards, compliance, documentation, and continuous improvement while managing a distributed team and external partners.

Define and document international indirect tax registration and filing requirements, translate rules into system and workflow requirements, triage complex filing issues, and partner with Product, Engineering, Filings, and Sales to build scalable automation and enablement.

The Senior Manager, People Operations will lead and evolve global People Services, enhance employee experiences, manage compliance, and coach the People Operations team.

The Director of People Operations will establish systems and infrastructure for managing People operations at scale, addressing operational challenges in a globally distributed environment.

Own and optimise systems, workflows and automation for global support. Drive process standardisation, build AI-driven automations and integrations, partner with product/engineering/data to deliver dashboards and improvements, and lead cross-functional projects to increase efficiency and service quality at scale.

Own the operational link between factory and storefront: manage Shopify backend, demand forecasting, inventory integrity across ~20 SKUs, 3PL coordination, cross-border logistics, supplier negotiation, and operational readiness for marketing campaigns and launches.

Lead cross-functional EOR operations projects from ideation to execution, improve operating mechanisms, drive alignment and adoption, implement AI-enabled improvements, own recurring operational reporting, support audit/compliance activities, and partner with Product, Legal, Finance, and CS to enable scalable execution across EOR domains.

Lead and grow a global GTM Operations team for Autodesk Education. Drive operational excellence across product launches, customer verification, sales enablement, data governance, and reporting. Design scalable processes, partner cross-functionally, translate data into insights, and lead strategic initiatives while balancing hands-on execution and change management.

Lead international product launches and design scalable VAT/GST tax workflows, combining process design, automation (RPA, SQL, AI agents), SOPs, and cross-functional coordination to support compliance and scale global operations.