Top IT Jobs in Madrid

Lead end-to-end Veeva CRM implementation and enhancement projects for life sciences clients. Manage scope, budgets, timelines, resources, risks, governance, client communications, and cross-functional delivery. Ensure compliance with GxP standards and FDA validation readiness while maintaining stakeholder relationships, presenting to senior leadership, mentoring junior team members, and improving CRM project delivery practices.

Lead business analysis for complex, multi-country Veeva CRM implementations across Europe. Own requirements, solution design, stakeholder relationships, process design, documentation, UAT, data migration validation, integration testing, deployment, and post-go-live support. Advise pharmaceutical clients on scalable CRM solutions across Sales, Medical, and Commercial Operations while coordinating with architects, developers, and project managers. Contribute to continuous improvement and business development activities.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Provide remote helpdesk support for a distributed team across 30 countries, resolving hardware, software, account, access, network, and connectivity issues. Manage device lifecycles, SaaS administration, MDM, identity and access, security hygiene, vendor relationships, assets, licenses, documentation, and destination technology infrastructure. Coordinate with local teams and providers, support new-site launches, maintain service levels, and travel occasionally for major issues or upgrades.

Manage the complete employee device and access lifecycle, including account provisioning, offboarding, hardware logistics, MDM enrollment, endpoint security, audit-ready records, vendor relationships, and invoice auditing. Provide responsive IT support across time zones while maintaining accurate access, license, and device records. Partner with Security and People Operations to enforce compliance and build scalable IT processes.

Provide technical support for applications: investigate and resolve issues, develop and implement interfaces, create support documentation, collaborate with Design/Test/Dev teams, estimate resources, and monitor project performance.

Investigate and resolve verified application issues, develop and implement interfaces, create technical support documentation, collaborate with design, test and development teams, provide user support, estimate resource timings, and monitor project performance to meet goals.

Own and operate the firm's corporate IT and selected web properties: systems inventory, access controls, backups, monitoring, Cloudflare and AWS operations, CMS/website releases, endpoint and SaaS administration, AI tool lifecycles, security hygiene, support for employees, vendor coordination, and documentation of runbooks and incident procedures.

Own and scale the corporate IT stack for a fully remote global company: manage MDM for macOS/Windows, administer identity (Okta/SSO/MFA/SCIM), govern SaaS and OAuth, build security and compliance controls (SOC 2/PCI/ISO), automate onboarding/offboarding and workflows with scripting, act as senior escalation for complex issues, and maintain runbooks and documentation.

Lead and execute infrastructure, migration and security projects. Design, implement and operate on-premise, cloud and hybrid architectures. Provide second-/third-level support, administer systems, network and internal services, monitor performance and availability, maintain documentation, and enforce security standards while collaborating with development and service teams.

Serve as an embedded IT risk and controls partner to engineering and tech teams to scale IT SOX and control frameworks. Lead system scoping, risk assessment, control design, evidence review, testing coordination, remediation oversight and auditor engagement across cloud, platform, infrastructure and corporate systems. Use automation, analytics and AI-assisted tools to improve control coverage and audit readiness while translating technical risks into practical guidance for engineers and Finance stakeholders.

Lead the IT function for a remote-first agency, building infrastructure, security posture, and compliance systems while managing tools and vendor relationships for 200 staff across multiple agencies.