Top Tech Jobs & Startup Jobs in the Philippines

Leads distributed video data contributors and quality reviewers, overseeing daily performance, technical troubleshooting, footage audits, onboarding, hardware coordination, privacy compliance, recruitment support, and payroll reconciliation. The role tracks operational metrics, resolves contributor and payment issues, updates training materials, and coordinates with Recruiting, People Operations, Finance, and Payroll. It requires strong team leadership, technical aptitude with recording equipment, visual quality judgment, communication skills, and adaptability in a fast-paced startup environment.

Leads a claims administration team, monitoring performance, coordinating schedules, resolving conflicts, reviewing claims movements and reserves, performing reconciliations, supporting audits, and preparing productivity reports. The role requires claims process knowledge, strong analytical and communication skills, attention to detail, deadline management, Excel proficiency, and insurance experience preferred.

Leads and coaches a customer contact team supporting a UK ticketing and events provider. Responsibilities include monitoring performance metrics, handling escalated customer issues, conducting coaching and reviews, supporting onboarding, maintaining reports, ensuring policy and quality compliance, and implementing process improvements to improve productivity and customer satisfaction.

Leads daily accounting operations, reviews trial balances and management reports, ensures accurate month-end close, maintains accounting controls and standards, supports audits and tax compliance, manages escalations, monitors KPIs, and coaches accounting staff. The role also coordinates cross-functional needs, supports process improvements and transitions, and oversees team performance and development.

Leads daily accounts receivable operations, supervises and develops AR staff, monitors collections and aging, approves reconciliations and adjustments, oversees cash application, handles escalated disputes, tracks KPIs, supports audits and process improvements, and coordinates ERP enhancements. The role requires finance and accounting experience, team leadership, BPO or shared services experience, ERP proficiency, advanced Excel skills, and strong process improvement capabilities.

Supports Australian immigration and visa case administration, including document collection and review, application preparation, lodgement coordination, CRM updates, stakeholder communication, invoicing, payment processing, and credit card reconciliation. The role manages multiple cases and deadlines, maintains accurate records, drafts correspondence and forms, follows established processes and SLAs, and provides administrative support to Immigration Advisors and Registered Migration Agents.

Leads Agoda’s Philippines regional market management team, driving accommodation supply growth, partner relationships, market strategy, and team performance. Responsibilities include managing account managers, improving hotel supply quality, conducting market research, coordinating strategic planning, representing Agoda at industry events, developing partner promotions, coaching employees, and supporting recruitment. The role requires strong commercial judgment, data-driven decision-making, Excel and visualization skills, senior stakeholder communication, and experience leading teams in travel or e-commerce.

Supervises Workforce Analysts and Specialists while managing forecasting, capacity planning, scheduling parameters, staffing trackers, and operational performance. Identifies contact trends, communicates workload forecasts, recommends process improvements, escalates data discrepancies, and collaborates with operations to maintain appropriate staffing and service levels. The role also supports employee development, monitors headcount and absenteeism, and participates in workforce planning meetings.

Leads quality assurance and training programs for global contact-center teams. Responsibilities include developing professional development plans, coaching staff, conducting audits, tracking call performance, managing Trainers and Quality Analysts, facilitating calibration, addressing performance issues, and implementing corrective actions. The role partners with Operations Managers and clients to improve quality compliance, employee capability, and key performance metrics.

Manages contact center operations, staffing, team supervision, KPI and service-level performance, reporting, employee development, coaching, recruiting, and issue resolution. The role analyzes operational data, develops performance improvements and incentive programs, coordinates scheduling, collaborates cross-functionally, and supports partner relationships.

Lead and grow a merchant sales team responsible for distributing Paytm EDC and Soundbox products across assigned locations. Responsibilities include recruiting, coaching, setting targets, planning territories, monitoring sales and usage, validating acquisitions, conducting audits, ensuring team field presence, and expanding market share. The role requires strong networking, leadership, communication, self-motivation, and extensive travel throughout the assigned area.

Leads Aurecon’s global mobility shared services, overseeing international assignments, immigration, taxation, payroll, relocations, compliance, vendors, service performance, and complex case resolution. The role manages and develops the Mobility team, implements policies and systems, drives process improvements, monitors risks and costs, and advises stakeholders across global operations.

Leads Canva’s Advanced Social Media Team in Manila, overseeing crisis and incident response, team development, quality standards, operational performance, and cross-functional coordination. The role translates strategic priorities into team plans, improves processes through KPI monitoring, and develops frameworks, playbooks, and documentation. It requires deep social media expertise, experience handling sensitive escalations, specialist team leadership, strong coaching ability, and effective collaboration in complex, ambiguous environments.

Leads safety investigation or triage teams supporting riders, drivers, couriers, and merchants during urgent, sensitive incidents. Responsibilities include coaching 5–10 agents or investigators, making real-time decisions, ensuring report accuracy, communicating with stakeholders, identifying incident trends, and improving operational processes in a 24/7 environment.