Top Operations Jobs in Bangalore

Lead a 24x7 technology operations team to monitor and support critical applications, infrastructure, and cloud services. Drive SLA compliance, incident and major outage management, operational changes, automation, observability, and team development while reporting service health and risks to leadership.

The role oversees the extended workforce program, ensuring compliance and operational excellence, while leading a regional team and managing vendor relationships.

Manage day-to-day execution of the third-party risk management lifecycle: intake, assessments, monitoring, and offboarding. Provide user support and escalation handling, maintain tracking logs and dashboards, analyze operational metrics to identify trends and bottlenecks, support audits, and deliver process and tool improvements for TPRM operations.

Perform daily back-office operational processing following SOPs, ensure accuracy and compliance, support data entry and basic reporting, escalate exceptions, and collaborate with team members to maintain service quality and continuous improvement.

Lead and manage a customer support operations team delivering omnichannel customer experiences. Oversee live chat support and troubleshooting for wireless internet products, drive CX insights, ensure high-quality engagement, and support digital transformation initiatives using AI-enabled tools and orchestration.

Provide live-chat customer support and troubleshoot wireless internet products and services. Engage customers across digital channels, deliver positive interactions, and help resolve technical issues while capturing CX insights.

Provide live-chat customer support and troubleshoot wireless internet products and services. Engage customers empathetically, resolve technical issues or escalate to technical teams, document interactions, and contribute to delivering excellent customer experience.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

Handle live chat customer support for clients' wireless internet products, troubleshoot service issues, engage customers to deliver excellent experiences, and represent the company positively.

Support investigation and triage of insurance policy administration issues, document incidents and trends, assist customer-facing teams, perform QA/validation of features, execute manual procedures, process financial/administrative tasks for launches, and escalate high-impact issues while maintaining compliance and service standards.

Analyze operational processes and metrics, build dashboards and reports, clean and interpret data, recommend scalable process and AI/no-code automation improvements, document SOPs and workflows, and provide executive summaries and KPI updates to stakeholders.

Monitor and troubleshoot production applications and servers, respond to incidents via ServiceNow or similar ticketing systems, perform performance monitoring and optimization, communicate with internal teams and customers, and operate within established IT operations procedures on a 24/7 rotational night shift.

Provide production control and application support for web and database technologies (IIS/.NET, MS-SQL). Monitor and troubleshoot applications, communicate with stakeholders, and work rotational night shifts in a hybrid (3 days/week onsite) model.

Support strategic initiatives through research, analysis, and execution. Collaborate cross-functionally with GTM, product, engineering, and data science. Perform data analysis, track metrics, create project plans, monitor milestones, improve processes, and prepare reports, presentations, and dashboards for leadership.

Manage enterprise Linux (RHEL/Ubuntu) and NetApp storage (FAS/AFF/CDOT) across on‑prem and cloud environments. Provision and tune storage, perform system monitoring, patching, troubleshooting, and security hardening. Support core infrastructure services (DNS, LDAP, NFS), incident response, root cause analysis, automation of operational tasks, and collaborate with engineering, network, security and cloud teams to maintain high availability and compliance.

Manage, monitor, patch, and troubleshoot enterprise Linux (RHEL/Ubuntu) across physical, virtual, and AWS environments. Support core services (DNS, LDAP, NFS), HPC clusters, and infrastructure reliability. Implement security best practices, automate operational tasks, support audits, and collaborate with engineering, network, security, and cloud teams.

Lead end-to-end SAP Transportation Management implementations and provide advanced application support. Translate business requirements into S/4HANA TM solutions, configure TM components, integrate with SAP EWM/GTS and 3PL systems, troubleshoot complex issues, perform testing, documentation, training, and mentor junior analysts while ensuring system performance and compliance.

Plan and execute activity calendars for temples and pandits, coordinate vendors and ground teams for pujas and devotional programs, track execution and resolve operational issues, oversee post-event documentation and financial closure, and drive process improvements to enhance efficiency and experience.

Support 3D designers and manage virtual product creation and eCommerce product data. Coordinate and implement PLM/eCommerce projects, gather business requirements, maintain and develop product data applications, provide training and documentation, and produce reports and analyses.

Process, monitor, and control payments transaction processing for deposits across APAC. Ensure smooth operations, meet BNPPISPL operational objectives, and comply with alert management, guidelines, and policies.

Coordinate production activities, monitor schedules, manage inventory and documentation, assist with compliance, and support audits in chemical manufacturing operations.

Operate and improve enterprise VDI and application services; provide L2/L3 support, incident/problem/change management, root-cause and trend analysis, and stakeholder collaboration. Use ITIL processes, ServiceNow, and Agile delivery to ensure timely, quality software releases, document knowledge articles, and maintain customer-focused service and reporting.

Manage end-to-end partner onboarding and vendor processes, maintain CRM and partner platform data integrity, build AI-driven automations and workflows, manage PartnerStack applications and lead validation, produce operational reports, and drive change management and documentation across Legal, Billing, Sales, and CSM teams.

The Operations Analyst manages client inventory, prepares reports, ensures audit compliance, and supports teams with accurate information and process controls.

The Operations Analyst manages client inventory, performs matrix analysis, ensures proper controls, prepares inventory reports, and supports audits while meeting SLAs.