Top Remote Jobs in Fortaleza

Designs and advances application security across software, cloud, infrastructure, and identity layers. Responsibilities include code and architecture reviews, threat modeling, secure design, AI-assisted security workflows, security initiative leadership, documentation, executive reporting, mentoring, and Security Champions program development. Requires strong software security experience, application security fundamentals, IAM, AWS cloud security, CI/CD, IaC, enterprise operating-system security, and security testing expertise.

Build and operate full-stack observability features across Go and Python services, gRPC and REST APIs, data ingestion pipelines, and React/TypeScript dashboards. Design scalable telemetry visualizations, real-time data flows, automated tests, and production reliability practices. Collaborate cross-functionally, participate in on-call, mentor teammates, shape architecture and roadmaps, and use AI-enabled development tools responsibly.

Own end-to-end member growth across acquisition, onboarding, activation, retention, reactivation, and referrals. Build and prioritize a growth backlog, establish measurement frameworks, run data-driven experiments, and communicate trade-offs to executives. Partner with product, marketing, data, engineering, and design teams to create organic and viral growth loops, use AI tools to accelerate delivery, and improve growth outcomes for a scaled consumer software product.

Administer and optimize Salesforce Service Cloud to streamline customer support workflows, reduce case backlogs, and improve resolution times. Design complex screen flows and Omni-Channel configurations, automate support processes, collaborate with engineering, product, and customer support teams, and provide insights that improve customer satisfaction and operational efficiency. This is a contractor role open to candidates located in Latin America.

Manage strategic customer relationships for CrowdStrike’s LogScale and Next-Gen SIEM products. Drive onboarding, adoption, customer outcomes, renewals, expansion, and risk mitigation. Create success plans, conduct business reviews, coordinate escalations, capture product feedback, and collaborate with sales, product, engineering, and technical teams. Provide technical guidance, develop knowledge-base content, share best practices, and support customer references. The role requires bilingual English and Spanish fluency, SIEM/SOAR experience, technical problem-solving skills, and up to 25% travel.

Provides Tier 1 and Tier 2 IT support, resolves tickets, manages Mac and Windows laptop provisioning, supports employee onboarding and offboarding, delivers IT training, administers Google Workspace and Okta access, and documents scalable IT processes. The role also supports identity management, endpoint management, knowledge-base development, and reliable day-to-day IT operations in a small global environment.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Build and scale internal tools for Customer Success, Sales, Onboarding, and Engineering. Own full-stack product development across React and NestJS, integrate CRM, warehouse, and communications platforms, design GraphQL APIs, process background jobs, and improve internal workflows. Act autonomously as both product manager and lead engineer, using AI-assisted development to ship reliable, observable software rapidly.

Own inbound conversations with app developers, founders, and growth teams. Conduct discovery, explain and demo RevenueCat, guide self-service adoption, identify qualified commercial opportunities, and coordinate handoffs to Account Executives, Sales Engineers, Support, or other teams. Maintain clear follow-up and customer notes while sharing recurring feedback to improve demos, resources, playbooks, and team processes.

Supports client project initiation and administration by configuring projects in PSA, reviewing documentation, establishing milestones, creating and maintaining client folders, provisioning access, managing CVD sites, and ensuring records meet organizational quality and compliance standards. Coordinates handoffs between Sales and Project Managers, monitors setup requests, resolves access issues, and maintains accurate project documentation in a fast-paced global environment.