Top Remote Jobs in Fortaleza

Define the company-wide automation strategy, operating model, governance, architecture, security, observability, and lifecycle standards. Design and implement production-grade AI agents, RAG workflows, integrations, RPA solutions, and scalable AWS deployments while remaining hands-on with coding, reviews, troubleshooting, and production support. Establish responsible AI and LLMOps practices, optimize costs, mentor engineers, and partner with business leaders to deliver measurable efficiency, compliance, reliability, and data-quality improvements.

Develop and execute lifecycle marketing programs focused on reactivating lapsed and churned users and converting new leads. Own campaign strategy, experimentation, A/B testing, KPI reporting, and optimization across email, push, in-app, and SMS channels. Analyze user behavior and cohort data, identify growth opportunities, and partner with Product, Creative, Analytics, and Finance to improve reactivation, lead conversion, and engagement.

Provides customer support through chat, phone, email, WhatsApp, and other communication tools. Resolves platform questions and issues, advises customers on best practices, analyzes and escalates problems, collaborates with support teams, and helps ensure a positive service experience. The role also creates and updates automated messages to improve service and engagement.

Supports advisor partnerships by qualifying and onboarding new advisors, managing a portfolio of micro-accounts, maintaining CRM records, and producing accurate sales and conversion reports. The role also hosts prospective-client forums, manages shared inquiries, supports webinars and outreach campaigns, identifies account growth opportunities, and collaborates with business development, marketing, logistics, and BI teams.

Own end-to-end onboarding for healthcare organizations, coordinating timelines, regulatory filings, physician ownership structures, legal agreements, documentation, and launch readiness. Serve as a key contact for clients, physicians, medical boards, payers, and internal teams. Manage milestones, kickoff processes, communications, and issue resolution while ensuring accurate, compliant, and timely launches.

Create clear, concise UX copy across patient-facing and business healthcare workflows, including onboarding, forms, errors, notifications, AI interactions, and transactional communications. Partner with Design, Product, Engineering, Research, and users to improve information architecture, terminology, interaction patterns, and content systems. Develop voice and tone guidelines, reusable content patterns, and scalable AI-assisted workflows while ensuring clarity, accuracy, accessibility, consistency, and trust in complex healthcare software experiences.

Manage business operations for a remote startup by maintaining SOPs and documentation, coordinating workflows and deadlines, administering vendors and software renewals, supporting recruitment and onboarding, tracking training compliance, facilitating team culture and communications, handling customer support, and coordinating virtual events and travel.

Manage a portfolio of content creators and influencers, identify their business needs, provide comprehensive solutions, and help grow their independent businesses. The role involves daily client-facing communication, stakeholder management, strategic support, and collaboration in a fast-changing startup environment. Fluency in English and Spanish, digital marketing knowledge, flexibility, proactivity, and a strong willingness to learn are required. Experience with social media advertising, influencers, creators, or client-facing work is preferred.

Provide customer support through phone, chat, and email; build customer relationships; protect sensitive data; meet KPIs; research and resolve issues; maintain knowledge of client solutions; and collaborate with developers and cross-functional teams. The role requires fluent English, customer support experience, travel-industry experience, analytical skills, and reliable home-office equipment. Hospitality or logistics experience is preferred.

Advise clients on antitrust eDiscovery compliance using machine learning and generative AI. Build and validate TAR/AI models (Epiq AI, Relativity, Reveal, Brainspace), craft LLM prompts, draft defensible protocols, train/transfer workflows to review teams, and support client-facing, pre-sales, and thought-leadership activities. Must manage multiple projects and meet deadline-driven schedules.