Top Remote Technical Account Manager Jobs

Owns the end-to-end deployment of unmanned forklifts, from project kickoff and planning through on-site setup, commissioning, validation, and completion reporting. Acts as the technical liaison among customers, engineering teams, SI partners, manufacturers, and ODM vendors. Responsibilities include requirements analysis, project scheduling, system integration support, troubleshooting, stakeholder communication, deployment documentation, and field feedback. Requires extended travel and assignments in warehouses or industrial environments.

Serves as the primary technical advisor for strategic enterprise clients, managing escalations, technical account plans, business reviews, integrations, architecture guidance, and system optimization. Partners with Product and Engineering, creates technical documentation, mentors Technical Account Managers, identifies expansion opportunities, and uses AI tools to improve efficiency and anticipate customer needs.

Serve as a strategic technical partner for key customers: design and advise on cloud architectures, run technical workshops, proactively monitor usage, resolve escalations with engineering, drive retention and expansion, and develop tools and documentation to improve Technical Account Management efficiency.

Lead large enterprise security deployments, provide microsegmentation and Zero Trust design guidance, support platform configuration and integrations, resolve technical issues with Support and Engineering, advise customers on product updates, and deliver training. The role requires extensive customer-facing security experience, cloud platform knowledge, networking and operating system expertise, and familiarity with microsegmentation, EDR, or network security products.

Build strategic customer relationships, lead technical onboarding and cloud deployments, provide hands-on support, drive feature adoption, gather feedback, lead roadmap discussions, and partner with sales on renewals and expansions. The role advocates for customer needs across Product Management and Technical Support while helping customers realize the value of the cloud security platform.

Manages the post-sales relationship with enterprise customers by providing technical and functional support, resolving business and technical issues, identifying expansion opportunities, delivering sales presentations, communicating customer requirements internally, and representing the company at industry events. Requires strong enterprise security and compliance knowledge, communication skills, analytical ability, and travel throughout the assigned sales territory.

Serve as a trusted technical advisor for enterprise accounts, aligning IT strategy with business outcomes. Lead executive engagements, architecture reviews, risk mitigation, adoption programs, and technical sales support to drive revenue, cloud modernization, cybersecurity, AI, data, and infrastructure initiatives.

The Technical Account Manager oversees customer relationships by advocating for their needs, providing project leadership, and collaborating with teams. Responsibilities include managing technical issues, providing updates on service projects, and sharing best practices.

The Senior Regional Sales Manager will manage strategic client relationships in life sciences, driving account growth and ensuring customer satisfaction through tailored solutions.

Own post-sales technical relationships for key customers: lead onboarding, data indexing, detection onboarding/tuning, troubleshoot log pipelines/cloud integrations, drive adoption, escalate product issues, build custom AI skills, and travel to customer sites (~25%).

The Technical Account Manager acts as a technical advisor for key customers in paper and pulp, ensuring effective product implementation and optimization.

Manage a portfolio of MSP clients as primary technical contact: run TBRs/QBRs, produce action plans, create quotes and scopes, coordinate internal teams, surface risks, and assist the CTO with standards and account planning.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

Own technical relationships with strategic enterprise customers, driving Observe adoption, optimization, and operational value. Partner with SRE, DevOps, platform, and engineering teams to integrate observability into workflows, improve telemetry quality, reliability, performance, and cost efficiency, and guide architecture decisions. Lead health checks, architecture reviews, technical escalations, change events, and expansion opportunities while providing clear technical communication to practitioners and executives.

Own enterprise customer relationships from proof of concept through conversion, renewal, and expansion. Lead technical evaluations, commercial processes, account growth, customer business reviews, issue triage, and renewal forecasting. Translate customer requirements into product priorities while partnering directly with Engineering and Product. This first dedicated Technical Account Manager will also develop the company’s post-sales playbook.

Manage post-sales relationships with enterprise customers, providing technical and functional support, presenting products, resolving business and technical issues, identifying expansion opportunities, and communicating customer needs to internal teams. The role requires security and compliance expertise, strong communication and presentation skills, executive-level customer engagement, conference attendance, and travel throughout the assigned sales territory.

Lead and develop a team of Commercial Technical Account Managers responsible for onboarding, adoption, customer health, retention, escalations, and technical customer partnerships. Improve post-sales systems including segmentation, health scoring, QBRs, playbooks, automation, and digital-touch programs. Report retention and team performance to leadership, collaborate with Product and Engineering, and support strategic customer and company meetings.

Leads and develops an enterprise Technical Account Management team responsible for onboarding, adoption, customer health, retention, escalations, and technical partnerships. The role improves post-sales systems, including segmentation, health scoring, playbooks, QBRs, automation, and digital-touch programs. It owns retention and adoption outcomes, supports enterprise customers, communicates insights to Product and Engineering, and reports performance to leadership. The manager also supports customers directly when needed and travels for customer and company meetings.

As a Technical Account Manager, you will guide customers in integrating mathematical optimization technology into software solutions, ensuring efficient utilization and driving business value, while collaborating across teams and conducting workshops and technical discussions.

Own enterprise customer outcomes from post-sale implementation through renewal, adoption, and expansion. Lead deployment, onboarding, testing, training, and rollout while translating AI platform capabilities into measurable security and operational results. Build relationships with technical users and executives, resolve complex cross-functional issues, capture product feedback, and identify expansion opportunities. The role requires up to 30% travel.

Manage manufacturing maintenance customer projects, supporting CBM and CMMS initiatives to ensure ROI, satisfaction, and account expansion. Coordinate resources, lead implementations, perform onsite kick-offs and training, and drive continuous improvement and relationship growth.

Manage relationships with SME customers post-sale to ensure satisfaction, drive renewals and upsells, oversee deployment of services, perform technical checkups, collect customer feedback for product teams, and coordinate with Support and Pre-Sales. Success measured by renewal and upsell rates and customer satisfaction.

Act as primary technical advisor for assigned accounts, drive product adoption, monitor SIEM/EDR telemetry, resolve complex issues, present technical reviews, enable clients and partners, identify expansion opportunities, and maintain client satisfaction and renewals.

Manage Aria's most complex customer accounts as a technical subject-matter expert. Drive adoption, troubleshoot multi-vendor billing integrations, perform technical health reviews, mitigate risks, and translate technical issues to executive stakeholders while partnering with cross-functional teams to improve product and service outcomes.

The Technical Account Manager will drive customer success by managing installations and upgrades, advocating for customer needs, and leading support efforts while building strong relationships with clients.