Top Remote Technical Account Manager Jobs

Serve as the primary technical advisor for federal customers using the Dragos OT cybersecurity platform. Lead onboarding, implementation, adoption, account reviews, roadmap alignment, optimization, customer health monitoring, and recovery plans. Partner with Customer Success, Support, Product, and Sales while delivering cybersecurity training, workshops, and executive briefings. Apply ICS/OT expertise to help customers operationalize security use cases, improve maturity, mitigate risk, and achieve measurable value.

Partner with key business customers to optimize DigitalOcean cloud deployments, design architectures, troubleshoot technical challenges, drive retention and expansion, conduct business reviews, advocate for customer needs, and collaborate cross-functionally. The role also involves creating automation tools, delivering technical presentations and training, monitoring usage trends, and advising customers on cloud, AI/ML, cost, and performance optimization.

Serve as a senior technical partner to Enterprise customers by designing, building, troubleshooting, and improving reliable automations. Lead architecture reviews, technical account planning, executive conversations, escalations, and cross-functional initiatives. Partner with Customer Success to improve adoption, retention, and growth while representing customer needs to Product and Engineering. Advise customers on responsible AI implementation, including AI-assisted workflows, agentic systems, evaluation, governance, security, and oversight.

Manages a portfolio of up to six outsourcing or annuity service contracts, overseeing financial performance, budgets, customer satisfaction, negotiations, service delivery teams, governance, and account strategy. Builds executive customer relationships, leads virtual cross-functional teams, ensures policy and contract compliance, identifies new business opportunities, and drives additional revenue through product expansion. The role requires expertise in client management, P&L concepts, contract law, program management, and sophisticated support or outsourcing services.

Supports onboarding, configuration, and technical assistance for Mindbody SaaS clients. Translates product capabilities into practical solutions, identifies workflow gaps, coaches clients on best practices, coordinates timelines and escalations, and tracks progress and lessons learned. The role requires strong client communication, problem-solving, adaptability, and the ability to explain technical concepts to nontechnical audiences.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

Own a portfolio of customer accounts from onboarding through renewal and expansion. Provide technical enablement, troubleshoot Python SDK integrations, advise on AI/ML, LLM, MLOps, and agentic AI use cases, and help customers realize value from Comet. Partner with Sales, Product, Engineering, and Customer Engineering to manage account health, resolve challenges, identify growth opportunities, support renewals, and provide customer feedback for product improvements.

Technical Account Manager serving strategic healthcare payer partners as a liaison between customers and technical teams. Responsibilities include account management, escalations, implementations, cross-functional coordination, SLA monitoring, issue resolution, account planning, retention, upselling, competitive analysis, and executive communication. The role requires healthcare or technology account management experience, knowledge of payer operations and HIPAA, technical systems integration familiarity, and some travel.

Manages complex global enterprise accounts as a technical subject matter expert and trusted advisor. Develops multi-product strategies, guides integrations, mitigates operational risks, and translates business requirements into technical plans for executive stakeholders. Leads escalations, mentors peers, improves delivery frameworks, supports AI-driven tools, and influences Engineering and Product teams. Requires advanced cybersecurity and identity management expertise, including federation protocols, cloud security, and multi-vendor integrations.

Own success for enterprise customers by delivering security-focused enablement, projects, advisory services, training, workflow development, and strategic success plans. Manage escalations, support issues, business reviews, customer value communication, and product feedback while integrating threat intelligence into security operations. Maintain account documentation in Zendesk, Gainsight, and JIRA, support at-risk accounts, engage technical and executive stakeholders, and travel at least 30%.

Own the technical relationship for Everbridge 360 AI customers, overseeing deployments, platform adoption, configuration, integrations, governance, documentation, and optimization. Support business continuity and resiliency programs, lead stakeholder meetings and QBRs, track adoption KPIs, provide administrator training, and serve as the primary escalation point. Collaborate with Account Management, Product, Engineering, and Support to improve customer outcomes, satisfaction, and retention.

Own post-sales technical relationships for Azure-focused customers, providing FinOps guidance, cloud commitment optimization, governance advice, and executive-level business insights. Monitor Azure commitment utilization, lead Quarterly Business Reviews, identify expansion opportunities, and collaborate with Product, Engineering, and Support to resolve challenges and influence the roadmap. The role requires strong Azure expertise, cloud economics knowledge, customer-facing communication, and the ability to translate technical findings into measurable business outcomes.

Own post-sales technical relationships for enterprise and mid-market customers, advising on multi-cloud FinOps, commitment strategy, cloud cost optimization, governance, and savings. Lead executive business reviews, translate cloud consumption data into business insights, identify expansion opportunities, resolve customer challenges with internal teams, and mentor junior Technical Account Managers.

Serve as the primary technical contact for enterprise HPC customers, resolving complex hardware and software issues across installation, operation, maintenance, and product applications. Troubleshoot GPUs, AI accelerators, networking, virtualization, Kubernetes, and HPC environments. Reproduce issues, coordinate with engineering and support teams, document methodologies, and drive customer satisfaction. The role requires strong Linux, networking, communication, organizational, and problem-solving skills, with experience supporting large-scale enterprise or service-provider environments.

Serve as a trusted technical advisor for key accounts using Auth0 and Okta. Design scalable customer identity architectures, build prototypes and demos, test REST APIs with Postman, troubleshoot integrations, and resolve complex developer and architectural issues. Lead technical workshops, create code samples and enablement materials, advocate for customer needs with product and engineering teams, and mentor TAM peers. The role requires deep expertise in OAuth, OIDC, APIs, web development, CIAM, and workforce identity.

Manage post-sales relationships with enterprise customers, provide product and technical support, translate customer requirements to product and engineering teams, deliver presentations, identify new business opportunities, and represent the company at conferences and events.

Technical Account Manager responsible for driving enterprise customer success and adoption of Netskope’s cloud security platform. The role provides technical guidance on architecture, security best practices, configuration, health monitoring, optimization, issue escalation, and roadmap alignment. The TAM partners with Customer Success Managers, customers, Support, Engineering, and Product teams to execute success plans, enable customer teams, communicate progress to executives, and improve retention and long-term value.

Serve as the technical advisor and primary liaison for State, Local, and Education customers using the Wiz cloud-security platform. Guide deployment, configuration, onboarding, operationalization, security hardening, and adoption across complex cloud environments. Develop measurable success plans, resolve architectural and operational challenges, and coordinate with Product, Sales, Engineering, and Support. Build relationships with CISOs, Authorizing Officials, executives, and technical practitioners while aligning platform usage with security, compliance, and mission objectives.

Owns the full lifecycle of strategic enterprise accounts, serving as a technical advisor, delivery lead, and primary client contact. Leads complex software implementations, coordinates Product, Engineering, QA, Integrations, Support, vendors, and client stakeholders, and manages scope, budgets, milestones, documentation, invoicing, issue resolution, and roadmap feedback. Develops repeatable TAM processes and supports client satisfaction and retention.

Manage key accounts by providing technical consultation, architectural design, and proactive engagement to drive customer growth on the DigitalOcean platform.

The Senior Technical Account Manager supports Cash App Pay and Afterpay merchants, ensuring their growth and integration health through technical expertise and partnerships, while driving commercial outcomes.

The Senior Technical Account Manager will enhance post-sales support, manage merchant relationships, and ensure integration successes using technical skills to drive growth for Cash App Pay and Afterpay.

Supports technical account ownership for restaurant technology customers by managing integrations, documenting technical environments, leading readiness and quality processes, coordinating escalations with Product and Engineering, and contributing to QBRs and expansion opportunities. Partners with customer architects, IT teams, operations stakeholders, CSMs, Support, Sales, and engineers to ensure scalable, secure, observable, and supportable solutions.

Own the full lifecycle of enterprise cybersecurity accounts, from deployment planning and integrations through adoption, renewal, and expansion. Serve as the primary technical contact for security, engineering, and IT stakeholders. Guide vulnerability management workflows, cloud and scanning-tool integrations, remediation prioritization, and compliance reporting. Translate customer feedback into product improvements and create scalable onboarding playbooks.

Serve as the primary technical advisor for U.S. Federal and enterprise customers, leading secure onboarding, architecture, integrations, deployments, and long-term platform success. Design scalable Mattermost implementations across cloud, on-premises, hybrid, and air-gapped environments. Advise on cybersecurity and compliance, collaborate with engineering and product teams, resolve complex issues, create deployment assets, and manage executive and technical stakeholder relationships. The role requires customer-facing technical leadership, infrastructure expertise, DevSecOps knowledge, and eligibility to obtain a U.S. security clearance.