Top Remote Technical Account Manager Jobs

The Senior Technical Account Manager supports Cash App Pay and Afterpay merchants, ensuring their growth and integration health through technical expertise and partnerships, while driving commercial outcomes.

The Senior Technical Account Manager will enhance post-sales support, manage merchant relationships, and ensure integration successes using technical skills to drive growth for Cash App Pay and Afterpay.

Lead technical onboarding for mid-market CrowdStrike customers post-sale, manage implementations, define 90-day success criteria, troubleshoot technical issues, escalate and coordinate cross-functional resolution, create knowledge base content, advocate for customers, identify renewal risks, and drive process improvements to ensure long-term customer success.

As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.

The Senior Technical Account Manager will act as a technical partner to Cash App Pay and Afterpay merchants, optimizing integrations and ensuring growth through collaboration and technical solutions.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

The Technical Account Manager II will oversee customer engagements, providing guidance on product use, resolving technical issues, and ensuring satisfaction. Responsibilities include deployment support, performance monitoring, and customer training while building strong relationships to drive success.

Serve as a post-implementation technical expert and trusted advisor for enterprise customers, driving adoption, configuring the Risk Cloud platform, performing advanced workflow and data integrations, managing account health to prevent churn, and identifying expansion opportunities while partnering cross-functionally and leveraging built-in AI capabilities.

The Manager of Technical Account Management will lead a team of TAMs, ensuring exceptional support while driving customer success through data-driven decisions and process optimization.

Serve as a trusted advisor for designated accounts, manage escalations, ensure SLA/CSAT targets, analyze support trends, drive technical resolutions, enable product adoption, mentor engineers, and coordinate cross-functional communication for post-implementation success.

Serve as the technical owner for a portfolio of enterprise and government accounts: onboard and integrate customers, diagnose and resolve API/webhook issues, write/debug integration snippets, drive technical escalations with Engineering, translate model behavior for customers, produce documentation and runbooks, and feed product teams with field insights to reduce friction and retention risk.

Designated Technical Account Manager providing technical support to strategic customers, troubleshooting complex API, server-side and network issues, collaborating with product and engineering, driving improvements from customer feedback, and managing dedicated customer accounts while supporting US hours.

Manage a team of Technical Account Managers, enhancing customer success through strategic leadership, collaboration, and effective case resolution in the cybersecurity sector.

Serve as a technical consultant post-sale to drive xMatters adoption and maturity. Lead requirements workshops, map business value, assist with configuration and minor integrations, manage client expectations and scope, transfer knowledge, and identify process and product improvements to solve incident and event-management problems.

As a Technical Account Manager, you'll build strong customer relationships, translating business goals into technical strategies and ensuring success with Docebo's AI-powered learning platform.

Serve as strategic technical advisor to help customers adopt, optimize, and operationalize Illumio's segmentation platform. Deliver onboarding, health checks, adoption planning, executive reviews, risk identification, escalation coordination, and cross-functional partner alignment to drive measurable value and platform maturity. Travel up to 30% for customer engagements.

Serve as the primary technical contact for VIP clients: onboard, train, setup, QA, and support payroll workflows and union rules. Manage HubSpot tickets and Slack channels, document setups, coordinate with Product and Engineering on feature requests/bugs, run webinars, assist on-site as needed, and partner with Account Managers to ensure client success from prep through wrap.

Manage manufacturing maintenance customer projects, supporting CBM and CMMS initiatives to ensure ROI, satisfaction, and account expansion. Coordinate resources, lead implementations, perform onsite kick-offs and training, and drive continuous improvement and relationship growth.

Act as primary technical advisor for assigned accounts, drive product adoption, monitor SIEM/EDR telemetry, resolve complex issues, present technical reviews, enable clients and partners, identify expansion opportunities, and maintain client satisfaction and renewals.

Own a portfolio of B2B SaaS customers to drive retention and adoption. Proactively identify adoption gaps, deliver hands-on configuration and integration improvements, lead strategic advisory and governance, support renewals and expansions, and coordinate across Support, Product, and Engineering to resolve complex technical issues.

The Technical Account Manager collaborates with clients and internal teams to ensure customer satisfaction, drive product enhancements, and facilitate technical support for assigned accounts.

Serve as the primary technical contact for mid-to-upper-market customers, driving adoption of Highspot's platform and AI features. Provide hands-on technical guidance, integrations support (SSO, CRM, REST APIs), analyze platform analytics into business outcomes, lead customer meetings, partner with cross-functional teams, and identify product and process improvements to drive retention and expansion.

The Technical Account Manager is responsible for ensuring customer satisfaction by optimizing Salt Security's API security solutions, driving value realization, and managing relationships with key stakeholders.

The Technical Account Manager will manage publisher migrations, support publishers post-launch, build relationships, and improve processes while collaborating with a team.

The Senior Technical Account Manager will manage customer relationships, oversee onboarding processes, drive AI utilization, optimize workflows, and ensure customer success in leveraging ClickUp's platform.