Top Remote Technical Account Manager Jobs

Lead and develop a team of Technical Account Managers, drive operational excellence, scale TAM processes, handle complex technical escalations, and partner cross-functionally to improve product and customer outcomes. Promote AI-assisted workflows and continuous improvement while recruiting, coaching, and building repeatable playbooks for technical customer scenarios.

Lead and grow a Technical Account Management team, improve operational processes, handle complex technical escalations, partner with Product and Engineering, champion AI-assisted automation, and build scalable playbooks and operating models to improve customer outcomes and team performance.

Manage customer portfolio, driving success by advising on B2B purchasing, fostering engagement, and developing client relationships across various sectors.

The Customer Success Manager will oversee client relationships, ensure customer satisfaction, drive adoption of Zip's platform, and collaborate with internal teams to enhance customer success.

Lead and develop a Technical Account Management team for mid-market and enterprise AMER accounts to drive onboarding, adoption, retention, and expansion. Build operating rhythms, use health and adoption data to prioritize interventions, run renewal and executive reviews, partner cross-functionally, and operationalize AI-driven workflows and playbooks to scale coverage and improve outcomes.

Manage key customer accounts and ensure satisfaction by maximizing ROI from Sardine's fraud prevention products, while collaborating with internal teams.