Top Remote Technical Account Manager Jobs

The Senior Regional Sales Manager will manage strategic client relationships in life sciences, driving account growth and ensuring customer satisfaction through tailored solutions.

Own post-sales technical relationships for key customers: lead onboarding, data indexing, detection onboarding/tuning, troubleshoot log pipelines/cloud integrations, drive adoption, escalate product issues, build custom AI skills, and travel to customer sites (~25%).

The Technical Account Manager acts as a technical advisor for key customers in paper and pulp, ensuring effective product implementation and optimization.

Manage a portfolio of MSP clients as primary technical contact: run TBRs/QBRs, produce action plans, create quotes and scopes, coordinate internal teams, surface risks, and assist the CTO with standards and account planning.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

Own technical relationships with strategic enterprise customers, driving Observe adoption, optimization, and operational value. Partner with SRE, DevOps, platform, and engineering teams to integrate observability into workflows, improve telemetry quality, reliability, performance, and cost efficiency, and guide architecture decisions. Lead health checks, architecture reviews, technical escalations, change events, and expansion opportunities while providing clear technical communication to practitioners and executives.

Own enterprise customer relationships from proof of concept through conversion, renewal, and expansion. Lead technical evaluations, commercial processes, account growth, customer business reviews, issue triage, and renewal forecasting. Translate customer requirements into product priorities while partnering directly with Engineering and Product. This first dedicated Technical Account Manager will also develop the company’s post-sales playbook.

Manage post-sales relationships with enterprise customers, providing technical and functional support, presenting products, resolving business and technical issues, identifying expansion opportunities, and communicating customer needs to internal teams. The role requires security and compliance expertise, strong communication and presentation skills, executive-level customer engagement, conference attendance, and travel throughout the assigned sales territory.

Lead and develop a team of Commercial Technical Account Managers responsible for onboarding, adoption, customer health, retention, escalations, and technical customer partnerships. Improve post-sales systems including segmentation, health scoring, QBRs, playbooks, automation, and digital-touch programs. Report retention and team performance to leadership, collaborate with Product and Engineering, and support strategic customer and company meetings.

Leads and develops an enterprise Technical Account Management team responsible for onboarding, adoption, customer health, retention, escalations, and technical partnerships. The role improves post-sales systems, including segmentation, health scoring, playbooks, QBRs, automation, and digital-touch programs. It owns retention and adoption outcomes, supports enterprise customers, communicates insights to Product and Engineering, and reports performance to leadership. The manager also supports customers directly when needed and travels for customer and company meetings.

Senior Technical Account Manager serves as single point of contact for enterprise accounts, resolving complex technical issues, driving customer success and retention, coordinating projects and cross-functional resources, conducting service/technology reviews, mentoring peers, and identifying product and process improvements to expand usage and satisfaction.

As a Technical Account Manager, you will guide customers in integrating mathematical optimization technology into software solutions, ensuring efficient utilization and driving business value, while collaborating across teams and conducting workshops and technical discussions.

Own enterprise customer outcomes from post-sale implementation through renewal, adoption, and expansion. Lead deployment, onboarding, testing, training, and rollout while translating AI platform capabilities into measurable security and operational results. Build relationships with technical users and executives, resolve complex cross-functional issues, capture product feedback, and identify expansion opportunities. The role requires up to 30% travel.

Serve as the strategic technical advisor for enterprise SaaS customers after go-live. Manage technical relationships, platform adoption, integrations, scalability, risks, releases, escalations, and optimization. Partner with Customer Success, Engineering, Product, Support, and Implementation teams to resolve issues and drive retention, value realization, and expansion. Lead technical reviews, workshops, Executive Business Reviews, documentation, and process improvements. The role requires approximately 30–40% travel across Europe and North America.

Own technical execution of attention measurement for complex client accounts: campaign setup, tag implementation and live-tracker debugging, QA, data exploration in Excel/Looker/SQL, partner integrations, client-facing technical guidance, and cross-functional process automation.

Serve as primary technical advisor for premium OCI customers: onboard, troubleshoot infrastructure and networking, manage critical incidents, provide architecture guidance, run proactive health reviews, recommend optimizations, and coordinate cross-functional teams to improve uptime and retention.

Serve as the technical owner and main contact for a customer account, managing lifecycle activities (deployment, migration, upgrades), troubleshooting Genetec systems, coordinating escalations, conducting QBRs, producing SOWs, recommending optimizations and product updates, and liaising with internal teams to ensure long-term system success.

Own technical success for an enterprise account portfolio: drive onboarding, support, enablement, and escalations; collaborate with Account, Product, and Engineering teams; communicate product gaps; document implementations; enable customers on best practices; participate in on-call pager rotation; and help shape the Technical Account Management function.

Serve as a trusted advisor for designated accounts, manage escalations, ensure SLA/CSAT targets, analyze support trends, drive technical resolutions, enable product adoption, mentor engineers, and coordinate cross-functional communication for post-implementation success.

Manage manufacturing maintenance customer projects, supporting CBM and CMMS initiatives to ensure ROI, satisfaction, and account expansion. Coordinate resources, lead implementations, perform onsite kick-offs and training, and drive continuous improvement and relationship growth.

As a Technical Account Manager, you'll build strong customer relationships, translating business goals into technical strategies and ensuring success with Docebo's AI-powered learning platform.

The Senior Technical Account Manager will manage customer relationships, oversee onboarding processes, drive AI utilization, optimize workflows, and ensure customer success in leveraging ClickUp's platform.

Manage relationships with SME customers post-sale to ensure satisfaction, drive renewals and upsells, oversee deployment of services, perform technical checkups, collect customer feedback for product teams, and coordinate with Support and Pre-Sales. Success measured by renewal and upsell rates and customer satisfaction.

Act as primary technical advisor for assigned accounts, drive product adoption, monitor SIEM/EDR telemetry, resolve complex issues, present technical reviews, enable clients and partners, identify expansion opportunities, and maintain client satisfaction and renewals.

The Technical Account Manager will manage publisher migrations, support publishers post-launch, build relationships, and improve processes while collaborating with a team.