Top Remote Technical Account Manager Jobs

Manage a portfolio of MSP clients as primary technical contact: run TBRs/QBRs, produce action plans, create quotes and scopes, coordinate internal teams, surface risks, and assist the CTO with standards and account planning.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

Serve as the primary technical liaison embedded with assigned law enforcement agencies to lead deployments, troubleshoot and resolve critical issues, advocate customer needs, build dashboards and reports (Power BI/SQL), provide training and onsite support, and collaborate with engineering, product, and sales to improve product adoption and reliability.

Own technical relationships with strategic enterprise customers, driving Observe adoption, optimization, and operational value. Partner with SRE, DevOps, platform, and engineering teams to integrate observability into workflows, improve telemetry quality, reliability, performance, and cost efficiency, and guide architecture decisions. Lead health checks, architecture reviews, technical escalations, change events, and expansion opportunities while providing clear technical communication to practitioners and executives.

Provides technical account management for public-sector customers adopting and operationalizing the Wiz cloud-security platform. Serves as a trusted technical advisor, guides federal cloud deployments, resolves complex architectural and operational challenges, develops measurable success plans, and translates cybersecurity mandates into deployment strategies. The role supports FedRAMP, ATO, continuous monitoring, and government-specific requirements while coordinating with Product, Engineering, Sales, and Support. It also mentors TAMs and advocates for public-sector platform enhancements.

Own enterprise customer relationships from proof of concept through conversion, renewal, and expansion. Lead technical evaluations, commercial processes, account growth, customer business reviews, issue triage, and renewal forecasting. Translate customer requirements into product priorities while partnering directly with Engineering and Product. This first dedicated Technical Account Manager will also develop the company’s post-sales playbook.

Manage post-sales relationships with enterprise customers, providing technical and functional support, presenting products, resolving business and technical issues, identifying expansion opportunities, and communicating customer needs to internal teams. The role requires security and compliance expertise, strong communication and presentation skills, executive-level customer engagement, conference attendance, and travel throughout the assigned sales territory.

Manage B2B publisher accounts across North America, analyzing revenue, supply, demand, and display performance to recommend yield and monetization optimizations. Configure display solutions, resolve delivery and margin issues, provide performance and pricing insights, oversee reporting and billing cycles, and maintain publisher relationships. Collaborate with Ad Tech and BI teams to improve tools, dashboards, and optimization efforts.

Lead technical account management for enterprise customers: coordinate cross-functional technical projects, manage timelines and deliverables, liaise between GTM, Solutions Engineering, Product and Support, drive onboarding to adoption, maintain project documentation, and provide architectural and operational guidance to maximize customer value.

Serve as primary technical account contact for enterprise contact center customers, ensuring successful implementation, issue resolution, product adoption, and expansion. Troubleshoot complex technical problems, liaise across support, services, product and engineering, deliver customized presentations, own escalations, and drive business cases to improve customer outcomes. Occasional travel to customer sites (up to 25%).

Senior Technical Account Manager serves as single point of contact for enterprise accounts, resolving complex technical issues, driving customer success and retention, coordinating projects and cross-functional resources, conducting service/technology reviews, mentoring peers, and identifying product and process improvements to expand usage and satisfaction.

As a Technical Account Manager, you will guide customers in integrating mathematical optimization technology into software solutions, ensuring efficient utilization and driving business value, while collaborating across teams and conducting workshops and technical discussions.

Own enterprise customer outcomes from post-sale implementation through renewal, adoption, and expansion. Lead deployment, onboarding, testing, training, and rollout while translating AI platform capabilities into measurable security and operational results. Build relationships with technical users and executives, resolve complex cross-functional issues, capture product feedback, and identify expansion opportunities. The role requires up to 30% travel.

Serve as the strategic technical advisor for enterprise SaaS customers after go-live. Manage technical relationships, platform adoption, integrations, scalability, risks, releases, escalations, and optimization. Partner with Customer Success, Engineering, Product, Support, and Implementation teams to resolve issues and drive retention, value realization, and expansion. Lead technical reviews, workshops, Executive Business Reviews, documentation, and process improvements. The role requires approximately 30–40% travel across Europe and North America.

Serve as the primary technical owner for a portfolio of SaaS customers: lead technical discovery, configuration, integrations (APIs, SSO, CRM), testing, launches, and optimization. Troubleshoot complex issues, coordinate escalations with Product and Engineering, run technical enablement, and translate business processes into scalable solutions to improve integration reliability and customer technical self-sufficiency.

Own technical execution of attention measurement for complex client accounts: campaign setup, tag implementation and live-tracker debugging, QA, data exploration in Excel/Looker/SQL, partner integrations, client-facing technical guidance, and cross-functional process automation.

Serve as primary technical advisor for premium OCI customers: onboard, troubleshoot infrastructure and networking, manage critical incidents, provide architecture guidance, run proactive health reviews, recommend optimizations, and coordinate cross-functional teams to improve uptime and retention.

Serve as the technical owner and main contact for a customer account, managing lifecycle activities (deployment, migration, upgrades), troubleshooting Genetec systems, coordinating escalations, conducting QBRs, producing SOWs, recommending optimizations and product updates, and liaising with internal teams to ensure long-term system success.

Own technical success for an enterprise account portfolio: drive onboarding, support, enablement, and escalations; collaborate with Account, Product, and Engineering teams; communicate product gaps; document implementations; enable customers on best practices; participate in on-call pager rotation; and help shape the Technical Account Management function.

Serve as a trusted advisor for designated accounts, manage escalations, ensure SLA/CSAT targets, analyze support trends, drive technical resolutions, enable product adoption, mentor engineers, and coordinate cross-functional communication for post-implementation success.

Manage manufacturing maintenance customer projects, supporting CBM and CMMS initiatives to ensure ROI, satisfaction, and account expansion. Coordinate resources, lead implementations, perform onsite kick-offs and training, and drive continuous improvement and relationship growth.

The Technical Account Manager collaborates with clients and internal teams to ensure customer satisfaction, drive product enhancements, and facilitate technical support for assigned accounts.

As a Technical Account Manager, you'll build strong customer relationships, translating business goals into technical strategies and ensuring success with Docebo's AI-powered learning platform.

The Senior Technical Account Manager will manage customer relationships, oversee onboarding processes, drive AI utilization, optimize workflows, and ensure customer success in leveraging ClickUp's platform.

Manage relationships with SME customers post-sale to ensure satisfaction, drive renewals and upsells, oversee deployment of services, perform technical checkups, collect customer feedback for product teams, and coordinate with Support and Pre-Sales. Success measured by renewal and upsell rates and customer satisfaction.