Operations Manager - Mexico

Reposted 16 Days Ago
Hiring Remotely in México
Remote
Senior level
Logistics • Software
The Role
The Operations Manager will oversee logistics, manage the local team, track KPIs, strengthen client relationships, and improve operational efficiency.
Summary Generated by Built In
 About Draiver

Draiver is a technology company transforming vehicle logistics. With operations in the U.S., Brazil, Mexico, and LATAM, our AI-powered platform helps fleets, OEMs, and dealerships move vehicles with efficiency and scale.

We are looking for an Operations Manager to lead our team and day-to-day activities in Mexico. This is a key leadership position, responsible for ensuring operational excellence, developing people, and supporting Draiver’s growth in the region.

What You’ll Do
  • Oversee daily logistics and vehicle movements, guaranteeing on-time and high-quality execution.
  • Manage and lead the local operations team, setting clear goals and ensuring accountability.
  • Build a performance-driven culture through coaching, feedback, and development.
  • Track KPIs and operational metrics, using data to improve results and processes.
  • Strengthen relationships with clients, ensuring that expectations are met and exceeded.
  • Collaborate with other departments (Product, Tech, Finance, HR) to align local operations with global priorities.
  • Identify opportunities to improve efficiency, scalability, and customer experience.
  • Driver Supply & Engagement: Build and manage a reliable driver network, implementing strategies to recruit, onboard, retain, and incentivize high-quality drivers.
What We’re Looking For
  • 5+ years of experience in operations management, preferably in logistics, gig economy, mobility, or tech.
  • Proven track record of leading and developing teams.
  • Strong leadership skills: clear communicator, problem-solver, and able to make decisions under pressure.
  • Comfortable working with data, KPIs, and performance dashboards.
  • English is desired.
  • Experience in fast-growing or startup environments is a plus.
     
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The Company
HQ: Overland, KS
273 Employees
Year Founded: 2013

What We Do

DRAIVER IS A SELF-LEARNING LOGISTICS PLATFORM THAT MOVES VEHICLES BY PLANNING, EXECUTING, AND INSTRUCTING DRIVERS.

CONTINUOUS OPTIMIZATION SAVES TIME, MONEY, AND RESOURCES

- It takes multiple move requests and LOGICALLY CHAINS events to lower cost
- It becomes the optimal DRIVER MANAGER and guides the driver to the next step.
- It accesses its vetted and INSURED MARKETPLACE to meet capacity on-demand

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