Meet Domaine, the world's largest independent Shopify design and development partner, formed by the union of Half Helix and Tomorrow. We are a team of commerce experts dedicated to creating, building, and growing beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.
We are seeking a Sales Operations Manager to support our Sales & Operations teams by driving operational excellence across pipeline management, forecasting, CRM systems, reporting, and sales contracting workflows. This role is critical to scaling a consistent, efficient services sales motion.
RESPONSIBILITIES- Serve as the operational backbone for the Sales team, ensuring consistency across pipeline management, CRM cleanliness, deal execution, and forecasting.
- Partner with Sales leadership to improve sales processes, deal workflows, pricing approvals, and forecast accuracy.
- Own HubSpot as the primary CRM for Sales — including pipelines, deal stages, custom properties, workflows, automations, and data hygiene.
- Build and maintain dashboards and reports that provide visibility into pipeline health, win rates, sales cycle length, forecast accuracy, and revenue performance.
- Support weekly and monthly sales forecasting, pipeline reviews, and executive reporting.
- Own and maintain sales contract templates, ensuring they are current, standardized, and aligned with internal policies.
- Manage the contract redlining and approval process, partnering with Sales leadership and external counsel as needed to move deals efficiently while managing risk.
- Collaborate cross-functionally with Finance and Delivery to ensure deals are accurately scoped, forecasted, and operationally sound.
- Document and maintain sales operations processes, playbooks, and SOPs to support clarity and scale.
- Identify opportunities to streamline and automate sales operations, including CRM, reporting, and contracting workflows.
- 3+ years of experience in Sales Operations, Revenue Operations, or Deal Desk–adjacent roles, ideally in a services-based or agency environment.
- Strong, hands-on experience with HubSpot, including CRM configuration, reporting, workflows, and data governance.
- Experience managing sales contracts, including templates, redlines, and approval workflows.
- Solid understanding of sales metrics, pipeline management, and forecasting.
- Strong attention to detail and comfort managing high-stakes deal processes.
- Excellent communication skills and the ability to partner cross-functionally with Sales, Finance, Delivery, and Legal resources.
- Process-driven mindset with a passion for building scalable systems.
- Experience supporting sales teams in professional services, consulting, or agency environments.
- Familiarity with services pricing, scoping, MSAs, SOWs, and change order workflows.
- Experience working with external legal counsel or internal legal review processes.
- Exposure to broader RevOps tooling or contract lifecycle management systems.
PERKS & BENEFITS
- Competitive Healthcare with Dental & Vision
- Retirement savings plan with employer matching
- Competitive PTO policy with paid time off at end of year
- Flexible working schedule
- Remote-first culture
- Home office stipend
- Apple gear
- Continued education and personal development opportunities
We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Top Skills
What We Do
Domaine is the world's largest Shopify design and development practice. We are a team of commerce experts dedicated to creating, building, and growing ambitious and beloved brands through strategy, creative, technology, and marketing services. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.
