Top Remote Jobs in Fortaleza

Leads the organization’s global data operations, systems, infrastructure, integrations, governance, security, and data protection. Owns technology and data architecture, quality standards, roadmaps, risk management, vendor relationships, and change initiatives. Manages a multidisciplinary technical team and acts as Data Protection Officer, partnering with senior stakeholders to ensure reliable systems, effective data use, operational resilience, and continuous improvement.

Own the complete post-sale customer lifecycle for B2B SaaS accounts, including onboarding, rollout coordination, issue resolution, account health, renewals, retention, and expansion. Lead cross-functional customer calls, uncover friction and upsell opportunities, document feedback, escalate operational issues, maintain accurate account records, and develop standardized customer success playbooks. The role requires high autonomy, urgency, strong communication, and technical comfort with CRM and workflow tools.

Lead day-to-day workforce operations for a global team of freelance AI tutors, subject matter experts, writers, and editors. Responsibilities include identifying expert profiles, managing onboarding, monitoring quality and performance, replacing inactive or fraudulent contributors, coordinating with technical teams, and resolving delivery issues. When needed, own capacity planning, forecasting, delivery plans, workforce risk, and cost tracking across fast-moving projects.

Own the post-sale customer lifecycle for B2B SaaS accounts, including onboarding, rollout coordination, issue resolution, account health, renewals, retention, adoption, and expansion. Lead cross-functional communication with customers and internal teams, document feedback and action items, identify churn risks and upsell opportunities, and standardize customer success processes. Requires high autonomy, urgency, strong communication, and comfort with CRM systems, workflow automation, and multi-site deployments.

Design, implement, and maintain Azure cloud infrastructure, deployment architectures, CI/CD pipelines, highly available systems, monitoring frameworks, and Kubernetes-based applications. Automate provisioning with Terraform or CloudFormation, apply security best practices, optimize performance through observability, and collaborate with distributed development and client teams to deliver projects.

Analyzes sales business health, develops performance metrics, coverage models, forecasts, and executive reporting. Manages Salesforce operations including user setup, territories, forecasting, and data hygiene. Delivers data-driven recommendations, process improvements, system enhancements, sales leader training, and change management. Builds dashboards and reporting frameworks using SQL and BI tools while supporting global business systems from requirements through production rollout.

Provides end-to-end customer support through multiple contact channels, resolving service requests, product questions, technical support issues, and moderately complex back-office tickets. Documents customer interactions, coordinates with internal teams, identifies cross-selling opportunities, and supports customer success initiatives. The role also contributes to process improvements, knowledge sharing, and maintaining timely, professional customer communication.

Drive revenue growth by prospecting, qualifying, demonstrating, negotiating, and closing new service provider partnerships across North America. Manage the full sales cycle, document activities and pipeline updates in Salesforce, forecast results, coordinate with distributors and internal teams, and communicate Acronis product differentiators. The role requires cybersecurity industry knowledge, strong closing and communication skills, English proficiency, cold-calling resilience, and participation in coaching and quarterly training.

Own and scale Nango’s cloud platform, including compute, networking, data infrastructure, Kubernetes, IaC, and GitOps. Lead BYOC and private-cloud deployments, productize provisioning and upgrades, establish SLOs and incident processes, operate PostgreSQL, Redis, Elasticsearch, and ClickHouse, and oversee infrastructure security and compliance. Help shape product strategy while supporting a remote-first, autonomous engineering team.

Design and scale backend systems, APIs, and services for Nango’s open-source developer infrastructure platform. Build APIs, SDKs, UIs, and runtime systems, optimize performance and reliability, solve integration challenges with customers, shape the roadmap, and maintain the open-source repository. The role requires strong ownership, product thinking, developer empathy, communication, and autonomy in a remote-first startup environment.

Own and scale Nango’s cloud platform, including compute, networking, databases, Kubernetes, IaC, and GitOps. Lead BYOC and private-cloud deployments, improve provisioning and observability, establish SLOs and incident processes, and manage Postgres, Redis, Elasticsearch, and ClickHouse at scale. Drive infrastructure security and compliance for SOC 2, GDPR, HIPAA, and enterprise reviews while shaping product strategy and supporting a remote-first engineering team.

Builds the data and knowledge infrastructure powering AI agents, including production RAG pipelines, embeddings, vector search, reranking, ingestion, ETL/ELT, document processing, and knowledge architecture. Integrates Salesforce, ServiceNow, enterprise repositories, PostgreSQL, vector stores, and Snowflake while ensuring data quality, security, lineage, scalability, and retrieval performance. Develops multi-tenant indexing and feedback systems and collaborates with GenAI engineers in a remote Brazil-based role requiring fluent English and occasional travel.

Own the integration architecture between an agentic ERP platform and SAP ECC/EHP environments. Design SAP connectors, data mappings, transaction flows, safe-write patterns, autonomy controls, and failure-handling mechanisms. Develop integrations using BAPIs, RFCs, IDocs, OData, SAP JCo, Java, and Quarkus. Provide SAP subject-matter expertise, define testing and documentation strategies, guide agent-tool implementations, and collaborate with platform, AI, security, Oracle integration, and QA teams.

Designs and owns Oracle E-Business Suite integration architecture for an agentic ERP platform. Builds connectors, REST wrappers, data mappings, transaction controls, safe-write workflows, validation, fallback mechanisms, and multi-instance connectivity. Provides Oracle EBS expertise, guides tool and AI data engineers, develops integration testing strategies, documents patterns, and collaborates on security, QA, and future JD Edwards and Siebel integrations.