Top Remote Account Director Jobs

Lead a team of account managers to drive customer success, retention, revenue growth, and operational excellence for healthcare supply chain customers. Build scalable processes, manage escalations and executive relationships, analyze performance and financial data, and partner cross-functionally to implement technologies and strategic growth initiatives.

The Director of Enterprise Account Management will manage relationships with complex enterprise merchants, ensuring their success and retention while guiding them through payment ecosystems and internal advocacy.

Lead and develop a team of Account Managers to drive upsell revenue and net revenue retention. Own renewals, upsell and cross-sell processes, pipeline reporting, customer QBRs, and pitching new product capabilities. Collaborate with C-level, engineering, and customer success to identify opportunities and execute complex enterprise sales cycles.

Manage and grow strategic accounts for optical products by qualifying leads, developing opportunities, coordinating cross-functional teams, driving quotes/orders in Salesforce, resolving quality issues, and meeting quarterly and annual revenue targets. Serve as primary customer contact and maintain forecasting, reporting, and CRM data.

Lead SoundStack's Business Account Management for strategic customers: own business outcomes, retention, renewals, and expansion. Build the function, define processes and KPIs, run executive reviews, manage cross-functional escalations, drive NRR, and recruit and mentor future Business Account Managers.

Lead and scale North American account management as a player-coach: manage enterprise client relationships with C-level stakeholders, drive expansion and retention, mentor a high-performing team, align product roadmap to customer needs, and use data-driven frameworks to demonstrate value and forecast revenue growth.

Lead strategic account engagement with C/D-suite and population decision-makers at large oncology practices and health systems. Build account plans, coordinate cross-functional resources (commercial, market access, diagnostics), optimize care delivery workflows, and drive long-term partnerships to support oncology product and companion diagnostic uptake. Provide in-field team coordination, stakeholder mapping, and analytical insights to inform strategy and execution.

Serve as primary commercial contact for C/D-suite and population decision-makers at large oncology groups and health systems. Build and execute account strategies, coordinate cross-functional teams, drive stakeholder engagement, optimize care delivery workflows, support diagnostic/pathology needs, and measure impact to inform strategy and growth of solid tumor and development portfolio.

Serve as primary commercial contact for large oncology accounts, build strategic account plans, coordinate cross-functional execution, engage C/D-suite and population decision-makers, support diagnostic/pathology needs, and drive consistent care delivery and team coordination to meet corporate and customer objectives.

Lead and grow the Account Management team to drive retention, expansion, and satisfaction for mid-market and enterprise customers. Build scalable processes, tooling, and data-driven programs; manage escalations; partner cross-functionally with Sales, Product, and CS to improve outcomes and support growth.

Lead and mentor a US/Canada account management team to drive retention, renewals, expansion, and net retention. Own strategic account plans, Executive Business Reviews, contract negotiations, feature adoption, and cross-functional collaboration to maximize customer value and inform product direction.

Lead client relationships and account teams for AssistRx's specialty therapy platform. Ensure client expectations, drive revenue growth and upsell within accounts, manage budgets and financials, recruit and develop direct reports, and coordinate internal resources to deliver marketing and communications solutions for pharmaceutical and biotech clients.

The Account Director leads technical and operational efforts for the AARP portfolio, aligning projects with business outcomes and coaching teams to improve technical competencies.