Account Director

We are seeking a driven and proactive Account Director in the B2B space to join our pack!

• If you’re excited to build and nurture client relationships while supporting the execution of marketing strategies... 
• If you thrive in a dynamic environment where collaboration and growth are encouraged... 
• If you’re passionate about mentoring others, leading teams and contributing to the success of client accounts... 
• If you’re ready to demonstrate initiative, accountability, and a commitment to delivering results...

…if you answered yes to these questions, this may be the opportunity for you!

Position Overview

RedRover Sales & Marketing Strategy is an internationally award-winning, growing National agency – named by the Greater Memphis Chamber of Commerce as one of the “Top 10 Companies to Watch” and the “Best Places to Work” by the Memphis Business Journal.

Reporting to the COO, the Account Director will assist in managing key client accounts and contribute to the design and growth of the Account Director team. This individual will support the development and execution of marketing strategies, assist in maintaining consistent communication with clients, and contribute to the overall growth of client accounts. This position offers the opportunity to manage a team of Account Directors and is hybrid.

Daily Activities Include:

• Developing and executing marketing strategies designed to meet client needs and goals, ensuring alignment with client objectives and brand positioning.
• Assisting in establishing and nurturing strong rapport with key stakeholders within client companies, fostering long-term relationships built on trust and credibility.
• Maintaining consistent communication with clients and internal team members via communication protocols, ensuring clarity, timeliness, and responsiveness in all interactions.
• Preparing high-quality briefs, proposals, presentations, and performance reports that clearly convey strategic recommendations, progress, and results to clients and senior managers.
• Collaborating with research and strategy teams to gather relevant data and insights for client projects, translating findings into actionable strategies.
• Monitoring and analyzing campaign performance metrics, providing constructive feedback to enhance strategy and improve results.
• Demonstrating a comprehensive understanding of client goals, competitive landscapes, and industry trends, ensuring strategies remain relevant and impactful.
• Identifying and pursuing new growth opportunities within existing accounts, contributing to revenue growth and client satisfaction.
• Exhibiting a high level of self-accountability by consistently delivering on commitments as promised, with no surprises.
• Driving a positive culture 
• Consistently demonstrating extreme ownership by taking initiative, being proactive, and finding solutions to challenges.

Required Knowledge, Skills, and Abilities:

• 5+ years in a similar role at a marketing services agency or applicable industry
• Ability to set best practices across the Account Director department and drive KPIs and accountability
• Proactive, organized, and detail-oriented with strong follow-through and project management skills, including project management software (WRIKE).
• Ability to build and maintain positive relationships with clients and internal teams.
• Analytical thinking skills with the ability to relate facts and findings to broader strategies.
• A passion for results and achieving tangible outcomes.
• Familiarity with marketing channels such as SEO, PPC, and social advertising.
• Demonstrated commitment to self-discipline, accountability, and collaboration.
• Strong communication skills with the ability to clearly articulate expectations, goals, and progress.
• High self-accountability, with a commitment to maintaining deadlines and delivering work with no surprises.
• Demonstrated alignment with RedRover’s core values: courageous, agents of change, an incurable need for results, self-disciplined/accountable, and team-win before self-win.
  

RedRover offers competitive compensation as well as an innovative benefits package including healthcare, dental, and vision benefits; generous paid time off; vacation expense reimbursement; pet insurance; daycare expense reimbursement; fitness benefits; paid parental leave; retirement contributions; flexible hours; and a dog-friendly workplace. 

About Culture Index™

After you apply, you’ll receive a thank-you email with a link to a short survey. This survey helps us understand your workplace preferences and is required to complete your application.

Learn About RedRover's Culture

To learn more about our unique best-in-breed culture, click here.

RedRover is an Equal Opportunity Employer.