Top Remote Jobs in Leon

Provides administrative and clerical support, including answering phones, scheduling appointments, coordinating meetings, preparing reports and correspondence, maintaining files and contact lists, ordering supplies, booking travel, reconciling expenses, and supporting managers, employees, visitors, and clients. Requires strong organization, communication, multitasking, and problem-solving skills, along with fluency in Spanish and English and coursework in psychology or sociology.

Designs and presents video security and access control solutions in partnership with sales. Conducts product evaluations, customer and sales training, presentations, site surveys, trade shows, troubleshooting, and system integration support. Requires expertise in security systems, networking, enterprise hardware, and cloud or on-premises platforms. The role is based in Monterrey and involves more than 75% local and international travel, customer engagement, and technical relationship management.

The Digital Marketing Coordinator develops and optimizes social media ad campaigns targeting B2B and B2C audiences, manages content calendars, tracks campaign effectiveness, and implements SEO strategies.

The role involves being the first contact for the Service Desk, handling support calls, logging incidents, and ensuring customer satisfaction through effective problem resolution and communication.

Lead the SMB Customer Onboarding team, mentoring coaches, managing performance and development, and improving onboarding outcomes. Oversee customer portfolios and retention goals, analyze customer data, handle escalations, and collaborate with Sales, Product, and Support. Drive AI and tooling adoption, standardize processes, personalize customer guidance, track success metrics, promote product value, and identify retention and upsell opportunities.

Lead the digital marketing pod and manage the B2B growth engine across websites, paid search and social, content syndication, lead capture, measurement, and conversion optimization. Build tracking and attribution frameworks, oversee Google and LinkedIn campaigns, run A/B tests, improve landing pages and lead flows, collaborate with Marketing Operations, and present data-driven strategies, budgets, forecasts, and recommendations. The role also includes team leadership, experimentation, reporting, and development of a scalable digital marketing playbook.

Deliver recurring operational and executive reports, analyze account performance and provider metrics, support business reviews and client presentations, maintain data accuracy, create dashboards, respond to reporting requests, and provide data-driven recommendations. The role partners with account management, operations, providers, and client stakeholders to identify risks, opportunities, process improvements, and account growth opportunities.

Own a portfolio of SMB hotel clients from trial through renewal, driving adoption, retention, expansion, and measurable commercial outcomes. Lead onboarding, performance reviews, training, risk management, renewals, and upsell opportunities. Use AI, automation, templates, and customer success systems to operate efficiently at scale. Partner with Sales, Product, and Marketing while maintaining accurate account data and reporting on conversion, retention, and revenue performance.

Manage and grow Discord and Telegram communities for a crypto casino and sportsbook. Responsibilities include community engagement, events, moderation, volunteer moderator management, announcements, user issue escalation, feedback collection, bot and channel administration, KPI reporting, and community-driven growth campaigns.

Own and grow strategic enterprise accounts in Mexico through renewals, upsells, and cross-sells. Build executive relationships, lead account planning, business reviews, success plans, expansions, and complex renewals. Serve as an Appdome platform expert, drive adoption, mentor CSMs, contribute to enablement, resolve escalations, and collaborate cross-functionally. Travel across Mexico and LATAM to meet customers and represent the company at industry events.