Top Remote Jobs in Leon

Manage B2B client accounts, strengthen relationships, monitor satisfaction and account health, resolve complaints, coordinate placements, and identify upselling opportunities. Maintain CRM and account records, collaborate with recruitment and HR teams, support client retention and advocacy, and handle related administrative, reporting, training, and process-improvement activities.

Design and implement cloud security architecture, infrastructure-as-code safeguards, vulnerability and pipeline security, and penetration testing programs. Deploy and operate secure Azure infrastructure for internal security, IT, and AI tools; build observability pipelines, dashboards, and alerts. Partner with engineering, DevOps, IT, vendors, and security teams, while documenting procedures and supporting SOC 2 evidence collection.

Manage import and export compliance activities across Latin America for clinical research projects. Responsibilities include coordinating with customs brokers and logistics providers, maintaining regulatory documentation, preparing license applications, tracking license quantities and renewals, implementing compliance procedures, monitoring regulatory changes, and resolving operational issues with cross-functional stakeholders.

Leads the Cyber underwriting division by defining underwriting strategy, managing a team, reviewing referrals, curating profitable portfolios, and evaluating complex risks. Builds broker, client, and capacity-provider relationships; drives premium, quote, hit-ratio, and retention goals; oversees hiring, performance management, budgets, and underwriting authority. The role also contributes to product innovation, governance, and division-level initiatives while serving as a subject matter expert.

Reviews and routes change orders, determines pricing and lead-time impacts, updates commissions and orders in Oracle and FF2, resolves pricing and transmission errors, coordinates with internal teams and external partners, and supports continuous improvement. The role requires accurate order entry, process compliance, stakeholder communication, troubleshooting, and cross-functional collaboration across pricing, manufacturing, customer service, and technical support teams.

Build and review end-to-end product features while leading backend and platform architecture. Own data models, PostgreSQL schemas, migrations, third-party integrations, CI/CD, infrastructure, monitoring, security, privacy, and outage response. Collaborate across product, design, marketing, and data teams, and help develop AI-assisted coding workflows. This individual contributor role requires strong backend depth, startup production ownership, technical communication, and a willingness to solve varied problems across web and mobile surfaces.

Develops CX agents and leaders through personalized coaching, QA evaluations, mentorship, SMART action plans, calibrations, and workshops. Audits AI-based coaching outputs, analyzes root causes and data to identify performance gaps, and shares actionable insights with QA, training, and CX leadership teams. Supports continuous improvement initiatives aligned with customer experience goals such as NPS and CSAT improvement.

Build and operate high-volume backend services using TypeScript and Node.js. Design distributed, event-driven, idempotent systems, resilient asynchronous workflows, and contract-driven APIs. Own features from technical discovery through production, navigate unfamiliar codebases, collaborate across backend, frontend, mobile, and platform teams, and use Claude Code or similar agentic tools to accelerate development, testing, refactoring, and debugging. Contribute to AWS and Terraform infrastructure and support product decisions with strong technical and business judgment.

Lead accounting operations for U.S. client companies by owning month-end close, financial reporting, AP and AR oversight, reconciliations, journal entries, accruals, internal controls, and audit readiness. Manage bookkeeping and accounting staff while partnering with client finance leaders on reporting and process improvements. The role is fully remote and based in Mexico.

Provides comprehensive executive and business support to the CEO, including calendar and communication management, travel and event coordination, reporting, stakeholder follow-up, licensing, insurance, fleet administration, and project tracking. The role also conducts market research, monitors KPIs, supports process improvements, handles selected personal arrangements, and maintains confidentiality. Fluency in English and Russian, strong organization, business coordination skills, and proficiency with office and digital tools are required.