IT Operations Manager

Posted Yesterday
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4 Locations
In-Office or Remote
Mid level
Fintech • Cryptocurrency
The Role
Owns critical cross-functional operations across people and tooling, compliance readiness, product launches, roadmap prioritization, and operational reviews. Partners with product and engineering teams, supports audits and regulatory requirements, improves internal standards, and drives initiatives through completion. The role requires structured problem-solving, quantitative prioritization, discretion, strong judgment, self-direction, and fluent English, with preferred experience in operations, product, risk, fintech, regulated businesses, or company-wide identity and access tooling.
Summary Generated by Built In

Deblock is the fastest growing consumer fintech in Europe and is on a mission to give everyone full control of their money. We combine banking-grade compliance with on-chain technology to build a radically better way to save, spend and invest across euros and digital assets.

We're building a fully integrated on-chain bank: a current account and card, a self-custodial wallet in the same app, stablecoin rails, investment products, and our own compliance and risk infrastructure. We're authorised as an EMI by the ACPR and were the first French fintech licensed under MiCA by the AMF. Since launching in France in 2024, we've expanded across the EEA and we're just getting started.

Deblock is looking for an Ops Manager to own one of the most critical, cross-functional parts of how Deblock runs. You'll report directly to the ExCo and work with every team, from product to people.

🧑‍💻 What you'll be working on

  • People & tooling: Own how our team is equipped and supported, from onboarding to offboarding. Give everyone the tools and standards to work well.
  • Compliance: Keep us ready for regulators, auditors and partners. Close gaps early and keep our standards ahead of requirements.
  • New products: Partner with product from first spec to launch, making sure every new feature is built the right way from day one.
  • Roadmap: Own the team's roadmap and priorities, deliver fast, deliver excellently.
  • Reviews: Regularly review how we operate, internally and with our partners, and drive improvements through to completion.

Requirements

👀 What we are looking for

  • Product background: You've worked in or alongside product teams. You can read a spec, challenge a design and speak the language of engineers.
  • Exceptional standards: "Mostly done" isn't done. You notice the detail others miss and you close the loop.
  • Quantitative and structured: You turn messy situations into clear priorities, clear owners and clear reporting.
  • Discretion and judgement: You handle sensitive information carefully and know when to escalate.
  • Exceptional grit and self-direction: You're a self-starter with a founder mentality. No hurdle is too big.
  • Fluent English

🤩 What will make you stand out

  • 3+ years in operations, product or risk, ideally in a regulated business
  • Experience in fintech, neobanking or a fast-growing consumer app
  • Hands-on experience running company-wide device, identity or access tooling
  • Exposure to audit or certification frameworks (e.g. ISO 27001, SOC 2, DORA)
  • You have a founder mentality

Benefits

🤑 What you'll get

  • Competitive salary
  • Stock options
  • The best tech for your job
  • 25 days paid holiday (excl. bank holidays)

Skills Required

  • Experience working in or alongside product teams
  • Ability to read product specifications, challenge designs, and communicate with engineers
  • Exceptional attention to detail and ability to drive work to completion
  • Quantitative and structured approach to prioritization, ownership, and reporting
  • Discretion when handling sensitive information and sound escalation judgment
  • Strong grit, self-direction, and founder mentality
  • Fluent English
  • 3+ years of experience in operations, product, or risk
  • Experience in fintech, neobanking, or a fast-growing consumer application
  • Hands-on experience managing company-wide device, identity, or access tooling
  • Exposure to ISO 27001, SOC 2, DORA, or similar audit and certification frameworks
Am I A Good Fit?
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The Company
HQ: Lille
33 Employees
Year Founded: 2022

What We Do

The first current account that also accepts your crypto.

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