Top Tech Jobs & Startup Jobs in Glasgow

The Enterprise Customer Success Manager focuses on engaging and retaining major clients, driving value through strategic partnerships and data-driven insights to ensure customer success and satisfaction.

Drive enterprise revenue through full-cycle sales, including territory planning, prospecting, consultative selling, negotiation, forecasting, and closing. Manage complex, multi-stakeholder deals with senior IT decision-makers, maintain pipeline health, navigate procurement, and align NinjaOne’s IT operations solutions to customer objectives. Collaborate with sales engineering, customer success, marketing, channel, and SDR teams while meeting or exceeding quota.

Research and expand vehicle telemetry coverage across on- and off-highway architectures. Analyze vehicle network signals, OEM documentation, wiring diagrams, and field logs; connect to vehicle networks; capture and interpret data; and use debugging, scraping, reverse engineering, and custom scripts to validate coverage solutions. Partner with global engineering and product teams and travel to customer locations for vehicle testing.

Partners with People & Culture stakeholders to gather and document business requirements, define user stories and acceptance criteria, map processes, and support Agile solution delivery. Acts as the liaison between business stakeholders, product owners, and technical teams while identifying process improvements, dependencies, risks, and impacts across HR technology solutions, particularly SAP SuccessFactors.

Provide customer and partner support for cybersecurity incidents, escalations, SIEM questions, and product issues. Translate SOC concepts and log data into actionable guidance, lead communications during complex incidents, coordinate with Product Support and Security Operations, troubleshoot issues, manage ticket priorities, and advocate for partner needs. The role also contributes to knowledge bases, macros, and runbooks while developing incident management skills in a remote environment.

Sell complex SaaS solutions to large enterprise organizations, managing complete sales cycles and presenting to C-level executives. Build trusted stakeholder relationships, develop territories, create new business opportunities, execute account plans, deliver product demonstrations, and collaborate cross-functionally to maximize revenue. Candidates should have at least five years of sales-target success, experience with six-figure deals, enterprise sales expertise, and a record of recognized performance.

Own UK financial promotions and asset listings approval workflows, lead product governance for UK launches, build and scale regulated operational processes, produce senior governance reporting, and partner with Customer Experience to improve onboarding and support. Maintain audit-ready controls and use generative AI responsibly to improve efficiency.

Own regional Sales Operations for EMEA, including territory and quota planning, account segmentation, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and business reviews. Partner with sales leadership, Finance, Compensation, Systems, Analytics, and Enablement to improve coverage, forecast accuracy, deal quality, workflow automation, and operational execution across multiple sales motions and countries.

Manage and expand strategic enterprise accounts by selling complex B2B software solutions, closing high-value license opportunities, cross-selling products, and achieving quotas. Lead account reviews and roadmap discussions, identify new opportunities, develop go-to-market strategies, and collaborate with solution engineers to tailor solutions for Fortune 500 and enterprise clients. Use market intelligence and sales tools to engage technical executives and senior stakeholders.

Drive new business across UK and Ireland with fast-growing, cloud-native, VC-backed technology companies. Own the complete outbound sales cycle, including account selection, prospecting, discovery, solution design, proposals, negotiation, and closing. Build pipeline, achieve quota, maintain Salesforce forecasting discipline, and engage technical stakeholders across engineering, DevOps, security, networking, IT, and infrastructure. Partner with BDRs, Marketing, Solution Engineers, and Product teams to deliver tailored Cloudflare solutions.